Herb Chambers Honda of Westborough - Service Center

Recommended repairs During a routine oil change the technician diagnosed problems with the brake fluid, alignment, and shock absorber. The service advisor discussed the During a routine oil change the technician diagnosed problems with the brake fluid, alignment, and shock absorber. The service advisor discussed the repairs with me. The repairs were performed within a few days; the repairs were made professionally and quickly. The 2 service advisors, Abby and Randy, coordinated with me and the technician. This was an excellent experience. More

I live 3 miles from Boch Honda but return to Herb every time It takes me 30 minutes to drive to Herb Chambers Honda. I live in Westford, and Boch Honda is three miles away. I drive instead all the way to Westb It takes me 30 minutes to drive to Herb Chambers Honda. I live in Westford, and Boch Honda is three miles away. I drive instead all the way to Westborough, because HC is the best by far. Herb Chambers Honda is honest, customer service straightforward and never pushy. Staff is very helpful, questions answered and estimates adhered to. Abby was super. 100% satisfied with this dealership and will continue to return again and again. More

Replacement of Takata driver side airbag inflator I set up the service with Matt Gonyea, he told me it would take about an hour. I waited for the service to be performed and my car was done in 45 minu I set up the service with Matt Gonyea, he told me it would take about an hour. I waited for the service to be performed and my car was done in 45 minutes. All around it was a great experience dealing with an inconvenient issue. I will bring my cars back for service and recommend Herb Chambers Honda to everyone. More

Replacement of Power Steering Column Abby, service rep, went to bat for me & worked w Service Mngr & Honda rep to save me a lot of money when replacing my steering column. Great service Abby, service rep, went to bat for me & worked w Service Mngr & Honda rep to save me a lot of money when replacing my steering column. Great service, great communication throughout the whole process!! More

Good experience The service person Matt was polite, knowledgeable and respectful. He answered all of my questions. The actual time of the service period was exactl The service person Matt was polite, knowledgeable and respectful. He answered all of my questions. The actual time of the service period was exactly the amount of time they said. I had to wait an extra hour due to unexpected brake work. Matt spoke with the service men and told me about my car (mice in the air filter), and explained the brake work in a way I could understand. The online booking was helpful. Overall, I appreciate coming in for regular service to avoid breakdowns. I would rate the experience as highly satisfactory. I appreciated the demeanor and knowledge of the Matt the service attendant. More

the service was accurate and efficient. I had a limited time frame , and the request was honored: the service was done within that time frame. Everyone was courteous and friendly.Everything I had a limited time frame , and the request was honored: the service was done within that time frame. Everyone was courteous and friendly.Everything was explained completely More

Thank you Matt Matt from the service dept. always gives me the greatest service. I'm so thankful that he works at the Herb Chambers Honda of Westborough. Matt from the service dept. always gives me the greatest service. I'm so thankful that he works at the Herb Chambers Honda of Westborough. More

Friendly and fast Abby is great . She's always friendly and even when she has to give you bad news , she commiserates without being fake . The service is quick and I'v Abby is great . She's always friendly and even when she has to give you bad news , she commiserates without being fake . The service is quick and I've never had a problem . More

tires dealt with fairly and very courteous I am totally satisfied, Adam Tremblay is an excellent manager he took care of my problem promptly and fairly. dealt with fairly and very courteous I am totally satisfied, Adam Tremblay is an excellent manager he took care of my problem promptly and fairly. More

Car check I was given a ride back to my house and picked up for the car. I came in for a flat tire and needed oil change, and car checked for fluids, hoses bra I was given a ride back to my house and picked up for the car. I came in for a flat tire and needed oil change, and car checked for fluids, hoses brakes etc. ended up needing brakes and 4 new tires ending up costing me more money that I anticipated but I was happy with the service. More