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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,512 Reviews

1,512 Reviews of Herb Chambers Honda of Westborough - Service Center

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November 16, 2017

Recall I was able to make the appointment online and I didn’t have to wait for someone to help me. I was able to get the recall taken care of. More

by Eim1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Nov 17, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your experience with Matt! Best, Adam Tremblay, General Manager

November 16, 2017

Great experience Called at the last minute for an oil change and they were able to fit me in right away. Upon arrival I was geeeted right away, and led into the servic More

by hondacrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Nov 17, 2017 -

Herb Chambers Honda of Westborough responded

We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Adam Tremblay, General Manager

November 16, 2017

Spot on Courtney was very helpful when I dropped my car off for recall work. She started the additional checks that works be done on my car at no charge. She More

by saraujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
Nov 17, 2017 -

Herb Chambers Honda of Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Courtney was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Adam Tremblay, General Manager

November 15, 2017

Service Regular service oil change and tire rotation I had no problem s and we are very with your service department we always have our car serviced there More

by Maryg94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Nov 16, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, Mary, for taking the time to write this review. We appreciate your business and please let us know if there is anything else we can do for you. Best, Adam Tremblay, General Manager

November 14, 2017

Excellent service My service advisor Abby was very friendly, was very informative and kept me up to date on what was going on with my car while it was being serviced. More

by Jennyfer16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Nov 15, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for taking time out of your day to write this review, Jennyfer! Abby is a valued member of the team and I'm so happy to know that she took such good care of you. Please let us know if there is anything else we can help with. Best, Adam Tremblay, General Manager

November 10, 2017

Oil change and routine maintenance service visit I brought my car in for an oil change and maintenance service. I was able to book my appointment in a timely fashion and worked with a very friendly a More

by DoyleJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the vandiver name but he was excellent I know he was from Brochton and covering for Ame & Jeff, Randy Robinson
Nov 10, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, John, for taking the time to share your encouraging words and kind recommendation of Randy and our Service Team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adam Tremblay, General Manager

November 07, 2017

Always excellent service Have owned 3 Hondas and have always had excellent service at Herb Chambers. Everything is always explained and work done is excellent quality. Will co More

by Honda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Nov 08, 2017 -

Herb Chambers Honda of Westborough responded

Thank you so much! I'm so pleased to learn that your visits here have been so positive. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Adam Tremblay, General Manager

November 07, 2017

Excellent service My service was completed in a timely manner and was thoroughly explained to me at the time of entry, with a phone call during the service, and again w More

by aekob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Nov 08, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for sharing this great feedback! I'm so happy to know that Abby was able to assist you with your service needs. Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Adam Tremblay, General Manager

November 05, 2017

Wiper Motor It was unfortunate that my wiper motor failed in my brand new car and the first replacement motor failed as well. Not the Service Center's fault, and More

by mhatin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Nov 05, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your understanding and patients during this inconvenience. We truly value your business and please let Randy or myself know if we can assist you further. Best, Adam Tremblay, General Manager

November 04, 2017

Awesome, Professional, Excllent. Jim Walgreen is Awesome. He brings Professionalism along with knowledge and a genuine great attitude. It is nice to see a the same face in his positio More

by Ridgeline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Nov 05, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for the kind words regarding your experience with Jim. Please let us know if we can be of further assistance. Best, Adam Tremblay, General Manager

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