Herb Chambers Honda of Westborough - Service Center
Westborough, MA
1,512 Reviews of Herb Chambers Honda of Westborough - Service Center
Excellent Service. Very friendly, informative and timely service. Everything that needed to be done (including getting rid of a rodent nest in a filter) explained before Very friendly, informative and timely service. Everything that needed to be done (including getting rid of a rodent nest in a filter) explained before hand and taken care of. Thank you. More
Professional, informative, fast Professional, knowledgeable, fast and friendly. Researched any recalls which was helpful. Explained reason for all work performed. Car was very clean Professional, knowledgeable, fast and friendly. Researched any recalls which was helpful. Explained reason for all work performed. Car was very clean when work was finished. Comfortable waiting areas More
Satisfied customer Able to make the appt the same day. Great service, able to work and have lunch in a nice space while you all did your work! Able to make the appt the same day. Great service, able to work and have lunch in a nice space while you all did your work! More
Very nice service sales guy They were super accommodating and I was even able to come an hour early for my appointment. I think it was Matt who helped me; he definitely told me h They were super accommodating and I was even able to come an hour early for my appointment. I think it was Matt who helped me; he definitely told me his name but I didn’t take a card and had my 5 year old with me... More
Great service as always! I've told many people that the service at this dealership is top notch especially Randy with whom I regularly interact. Although I was only in for the I've told many people that the service at this dealership is top notch especially Randy with whom I regularly interact. Although I was only in for the A1 service the extra checks that are done provide an extra feeling of confidence and any additional work needed is explained as to the extent and urgency. I never feel as if I am being sold a bill of goods and have the utmost confidence in the quality of the work and care provided for my car. More
Good Experience Had a service appointment for my wife's Honda CRV...oil change & tire rotation...Spoke to Abby..she took down all the info...very friendly...advised m Had a service appointment for my wife's Honda CRV...oil change & tire rotation...Spoke to Abby..she took down all the info...very friendly...advised me that I should have my Transmission fluid flushed, so I had that done also...while I was waiting for my vehicle, I went over to the Sales Department to inquire about a vehicle for my daughter....that's when I met Carlos....we sat down & talked about a possible vehicle that would fit my daughters needs...made an appointment to come in with her trade & we'll se were it goes...overall...Good Experience More
Good! Good over all, I have no complaints. My wait time there was good, Surprisly fast. The waiting area was great. The service advisor was polite and help Good over all, I have no complaints. My wait time there was good, Surprisly fast. The waiting area was great. The service advisor was polite and helpful. Thank you. More
Quick and efficient It was quick and efficient for my regular service and I was able to get some work done on my laptop by accessing the wifi. It was quick and efficient for my regular service and I was able to get some work done on my laptop by accessing the wifi. More
Funny noise Had a funny noise in dashboard area. After trying several things, they realized it was coming from a bent wiper. Fixed the problem! Very satisfied. Had a funny noise in dashboard area. After trying several things, they realized it was coming from a bent wiper. Fixed the problem! Very satisfied. More
Great Experience Had an appointment setup for a normal oil change but asked them to check on a noise I was hearing coming from the front right side when making a turn. Had an appointment setup for a normal oil change but asked them to check on a noise I was hearing coming from the front right side when making a turn. Not only did they took care of the oil change but found that ball joint was in issue on the right front side, which the rep informed me it's covered under the warranty and not to worry about anything besides $100 deductible. When I informed him that I would love to get it resolved but I do need to get into the office, he immediately took care of that concern by booking a rental car thru a nearby rental company. Throughout the entire service process the rep made sure i was updated. More