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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,512 Reviews

1,512 Reviews of Herb Chambers Honda of Westborough - Service Center

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December 13, 2017

Windsheild wiper tube and tire wear Replaced tube or hose and tire had a rip on passenger side front , but when inspected all tires were worn evenly alignment was pretty good not 100% pe More

by Andrew Taubert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Dec 14, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, Andrew, so much! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. I will be certain to share your kind words with Randy. Thank you for your recommendation and we look forward to serving your automotive needs again! Happy Holidays! Adam Tremblay, General Manager

December 11, 2017

Good experience Service was fast and the experience was very good Jim explained everything about my car and the services needed best service advisor I have ever had More

by Kblvsjesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Dec 11, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for posting such an awesome positive review! We value your business and we look forward to serving your automotive needs for many more years to come! Best, Adam Tremblay, General Manager

December 10, 2017

Service on my Pilot Herb Chambers replace a soiled seat cover, very professional. The car was ready when promised. Matt and Chris are ver courteous.. I would recommend More

by PaulC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper
December 07, 2017

I was in and out in no time and got a call when finished My car went in for a recall, Matt was very friendly, my car was taken in the day after I called, my low tire pressure light had come on right before b More

by Ziggy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Dec 08, 2017 -

Herb Chambers Honda of Westborough responded

Thank you! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Matt and our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Adam Tremblay, General Manager

December 06, 2017

Another great Service Experience We always have excellent service at Herb Chambers Honda in Westborough. We have bought a number of Hondas from them and have services all of them the More

by Cfs27@juno.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
Dec 07, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to leave us a review! I'm thrilled to know you enjoyed working with Chris and our service team. Thank you again! Best, Adam Tremblay, General Manager

December 05, 2017

B1 service Excellent service, great employee, Jim, who even remembered my name from my last visit ! He updated and checked everything and took good care of my ca More

by Bine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Dec 06, 2017 -

Herb Chambers Honda of Westborough responded

Thank you so much for sharing your superb opinion about us! I will be certain to share your kind words with Jim. We value your business and we look forward to your next visit! Best, Adam Tremblay, General Manager

December 01, 2017

Service Work I had my car serviced yesterday. I arrived 15 minutes early for my appointment and very polite and car completed within 45 minutes and the process to More

by marie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Dec 01, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your glowing review, Marie! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Abby make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adam Tremblay, General Manager

December 01, 2017

Service I was given the best care. Thank you would come back.you get your car back quick.prices are good. I have been helped by all your service workers and t More

by M doyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Dec 03, 2017 -

Herb Chambers Honda of Westborough responded

Thank you! I'm so happy to know that Matt and team have provided you with such convenient service. Your satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call. Best, Adam Tremblay, General Manager

November 30, 2017

Great service Jim was extremely friendly and helpful. . Not sure which Jim gave me the service, so I have rated both of the Jim's listed. Jeff the valet was al More

by ShrewsResident
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff (VALET), Jim Montegue, Jim Walgreen
Dec 01, 2017 -

Herb Chambers Honda of Westborough responded

Thank you! It is so kind of you to compliment Jim, and I will be sure to tell him what a great job he is doing. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Adam Tremblay, General Manager

November 30, 2017

Problem solved at reasonable price Jim Montegue was friendly, knowledgeable, and professional. The TPMS problem of my SUV was solved with one visit, along with a B12 code service to my More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Dec 01, 2017 -

Herb Chambers Honda of Westborough responded

Thanks so much for leaving us a review, George! We'll be sure to tell Jim what a great job he is doing! Many thanks and happy driving! Best, Adam Tremblay, General Manager

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