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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,539 Reviews

1,539 Reviews of Herb Chambers Honda of Westborough - Service Center

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March 02, 2018

Attention to Detail Jeremy did an outstanding job resolving my under dash vibration/rattle. He took the time to take a ride with me to hear what I was hearing and was abl More

by K Rooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Abby Hermanson
Mar 02, 2018 -

Herb Chambers Honda of Westborough responded

Thank you! I'm so pleased to read that Jeremy and Abby were so helpful. Thank you again and we look forward to working with you again in the future! Best, Adam Tremblay, General Manager

February 25, 2018

Wuick and easy and very convenient Jim was very helpfull and very professional. Made my experience quick/ easy and with no headaches. Great experience and just made the entire experienc More

by Mpotenza17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Feb 26, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review and compliments to our team! Best, Adam Tremblay, General Manager

February 24, 2018

Excellent service Happy with Westboro Honda. Continue to enjoy my CRV. Not much else to say... dont have 25 words. This should not be mandatory length. D More

by Mary Hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
February 23, 2018

oil change and tire rotation The check in was very easy. People were polite and friendly. Total wait time was about an hour. It is a very comfortable place to wait - between th More

by smaier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Feb 26, 2018 -

Herb Chambers Honda of Westborough responded

Thank you so much for taking the time to share your experience! We are incredibly fortunate to have Abby on our team. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. Best, Adam Tremblay, General Manager

February 21, 2018

Service visit Had an issue with the radio and they took care of it right away for me. Great team and nice place to go to for service. More

by Wavehogger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea, Chris Cooper
Feb 22, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your feedback! If any other issues with your radio arise, please feel free to call us back. Best, Adam Tremblay, General Manager

February 19, 2018

1st servive I needed an oil change, tire rotation and a door handle greased. The timeframe was as promised and the waiting area is comfortable. Abby was informati More

by LJMarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Feb 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you! I'm so happy our service team was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. Thank you again! Adam Tremblay, General Manager

February 14, 2018

Oil change and state inspection Great customer service, excellent communication, friendly, efficient. He explain the procedure very details . Called twice about upgrading service and More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 15, 2018 -

Herb Chambers Honda of Westborough responded

Thank you, Sam! We realize you have several choices when servicing your vehicle and we thank you for choosing Herb Chambers Honda of Westborough. We appreciate your business and look forward to serving you again in the future. Best, Adam Tremblay, General Manager

February 12, 2018

Excelent service Oil change, wheel allignement, Tire Rotation and state inspection. Randy, is very polite and explained everything until I understand and questions we More

by Sunil Polineni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Feb 12, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Randy provides to our customers and I'll be sure to pass along your kind words. Best, Adam Tremblay, General Manager

February 12, 2018

Broken part replaced A recently purchased 6 month new 2017 Pilot, the cargo cover cracked. Not warranty but 'good will' replaced to make it right. Thank you! Satisfied cus More

by Chuck G
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 12, 2018 -

Herb Chambers Honda of Westborough responded

Thank you, Chuck, for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Jim. We value your business and hope to see you again soon! Best, Adam Tremblay, General Manager

February 09, 2018

A1service with a smile I like that your service reps keep you informed of what is needed for your car and gives you options like if the oarticular service can wait till next More

by Holmesdeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Feb 12, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your service experience with us! Best, Adam Tremblay, General Manager

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