Herb Chambers Honda of Westborough - Service Center

Curteous and professonal! I was dropping my car off for service. My ride only waited 3 minutes for me to check in and be on my way. Picking up was quick and easy as well. I was dropping my car off for service. My ride only waited 3 minutes for me to check in and be on my way. Picking up was quick and easy as well. More

Excellent Service Randy was very thorough in making sure all service that was needed was explained to me and was very courteous to work with. He gave me an estimated t Randy was very thorough in making sure all service that was needed was explained to me and was very courteous to work with. He gave me an estimated time that he thought my car would be ready as I was waiting for work to be done. My car was ready in less time and Randy was there to walk me over to cashier and then have my car brought up to door. More

2012 Honda CRV Service went as expected for oil change. Found rear brakes and tires needed replaced. Brake work completed same day. Followed up next day for 4 new ti Service went as expected for oil change. Found rear brakes and tires needed replaced. Brake work completed same day. Followed up next day for 4 new tires. Couldn’t program TPMS problem with Honda Computers. Followed up with service on 3rd day for valve cover gasket to be replaced. Originally told it could wait, however since red on automobile status report, felt need to replace to prevent any further issues. More

Just book it I set up my appointment online It was very easy to navigate I got a reminder about the service I showed up as scheduled Greeted right away Sa I set up my appointment online It was very easy to navigate I got a reminder about the service I showed up as scheduled Greeted right away Sat and went over my service requests Told me it would be ready in 90 Minutes It was ready early and at a great price More

Friendly and professional We continue to bring our Accord and CRV here for service. Service reps explain clearly what will be done and how long it should take. We find them ver We continue to bring our Accord and CRV here for service. Service reps explain clearly what will be done and how long it should take. We find them very competent, friendly and patient in explaining technical details. More

more than I expected Having made an appointment ahead of time for the "engine" icon on my dash, I wasn't sure if there was a big problem or not.....Randy took over as soon Having made an appointment ahead of time for the "engine" icon on my dash, I wasn't sure if there was a big problem or not.....Randy took over as soon as I entered the dealership, and then explained to me what it meant, or could mean in regards to the catalytic converter, and what my plan did and did not cover and why. Also adjusted the child lock on my rear passenger door that was in the middle and causing confusion because I could open the door from outside, but not from the inside. Even showed me what to do if it happened again. All in all, a good experience . More

Fast and excellent Service was great. Quick in and out. I stayed for the service and before I made some calls and finish my complementary coffee my car was ready. Thank Service was great. Quick in and out. I stayed for the service and before I made some calls and finish my complementary coffee my car was ready. Thank you for excellent service. More

10,000 mile "B-1" , "B" service maintenance, tires low icon, Randy was very helpful and professional. The 10,000 mile "B-1" , "B" service maintenance, tires low icon, were fixed. I had reported to him that the s Randy was very helpful and professional. The 10,000 mile "B-1" , "B" service maintenance, tires low icon, were fixed. I had reported to him that the sunroof was leaking water. He had it checked it out and told me that he would order new sunroof with seal that goes around it is replaced. There were water stains all over the shade that covers the sunroof. He said that they would not replace the shade but would "try" to get the stains out - that is all he could do. I have a 2016 Honda CRV EX and think the shade should be replaced at Herb Chambers money as due to the manufacturer defect it also damaged the shade. Randy said that after the parts arrive at Herb Chambers, Westborough, MA - he will call me have it fixed. Thank you - More

Addressing recall They took me in at appointed time, explained what would be done to address recall and ensured I was comfortable waiting an hour for it. They kept me They took me in at appointed time, explained what would be done to address recall and ensured I was comfortable waiting an hour for it. They kept me updated throughout the hour and when done, brought the car to the entry way. Awesome team. More

Service Visit They seated me immediately, to go over what was being taken care of. The customer service was great, and the service was completed exactly as estimate They seated me immediately, to go over what was being taken care of. The customer service was great, and the service was completed exactly as estimated. More