Herb Chambers Honda of Westborough - Service Center

Cheap and incompetent New Odyssey, collision avoidance brakes with no car in front. Extremely unsafe! They have no clue how to fix. So cheap they never offered loaner. New Odyssey, collision avoidance brakes with no car in front. Extremely unsafe! They have no clue how to fix. So cheap they never offered loaner. More

Satisfied I am satisfied with the service of Jim Walgreen, he did a great job,,I had experienced with his job before, I am 100% satisfied. I am satisfied with the service of Jim Walgreen, he did a great job,,I had experienced with his job before, I am 100% satisfied. More

Good service I went in for an oil change I saw Matt he was a really nice guy. He was very helpful and had me in and out quick. I went in for an oil change I saw Matt he was a really nice guy. He was very helpful and had me in and out quick. More

Service - 2014 CRV I have been doing service for my CRV at Herb Chambers Westborough for past year. I am happy with the work on car. They also have coffee and snacks to I have been doing service for my CRV at Herb Chambers Westborough for past year. I am happy with the work on car. They also have coffee and snacks to enjoy while you wait for service. Service was done within the estimated time frame. They also did vacuum the floor. Only thing that was not up to the mark was Car wash. They include car wash in their service but last three services I had at HBW, Car wash was not working. Not happy about that. More

Best experience as always I have been doing service for my car at herb chambers of westboro for years and l am always satisfied with the work. Everyone who works there know I have been doing service for my car at herb chambers of westboro for years and l am always satisfied with the work. Everyone who works there know what they are doing and very helpful. I want specially to thank ABY HERMANSON who always help me when l drop my car for service. She explains to me in detail the work my car needs and the cost . She never gets tired from all of the questions l ask her. Thanks alot More

First CRV oil change This was my first experience with the service dept after purchasing my CRV at this dealership. Abby went above and beyond to make sure everything wen This was my first experience with the service dept after purchasing my CRV at this dealership. Abby went above and beyond to make sure everything went smoothly. More

Did the work I wanted in the time estimated They did the work I wanted done and within the time they estimated it would be completed. They did an analysis and inspection of other areas and made They did the work I wanted done and within the time they estimated it would be completed. They did an analysis and inspection of other areas and made recommendations for other potentially needed work which they often do. More

First oil change Happy to see on your website that you did service on Sundays. Jim was very helpful with the service level that I needed for my first service visit. Happy to see on your website that you did service on Sundays. Jim was very helpful with the service level that I needed for my first service visit. More

Fixed sliding doors of Odyssey. I recently had an issue with the sliding door of my 2015 Honda Odyssey where the door would not close. This happened right after a snow storm and duri I recently had an issue with the sliding door of my 2015 Honda Odyssey where the door would not close. This happened right after a snow storm and during peak winter. Herb Chambers Westborough was accommodating enough to take the vehicle in the Service center after hours. Mr. Jim Walgreen was the service rep working with me. He was very respectful, prompt and detailed in his communication. I took a couple of days to give the final go ahead for fixing the doors as I was trying to learn more about the issue, cost and warranty details. Jim was unbelievably patient through the entire process and ensured that I was getting the right level of attention and response. He also followed the right protocol of keeping his supervisor informed. Jim and his team did a wonderful job at getting my van fixed. I have been getting my Honda vehicles serviced at Herb Chambers, Westborough for past several years and have received great service. This time it was outstanding! Keep up the great work! More

Excellent customer service! Service department does a great job explaining service needed and I never feel like there is a hard sell for extra unnecessary work, thank you! Service department does a great job explaining service needed and I never feel like there is a hard sell for extra unnecessary work, thank you! More