Herb Chambers Honda of Westborough - Service Center

Intermittent Tire issue I was having an issue with on of the tires on our Civic, to complicate it, it was intermittent. Jim Walgreen took ownership of the issue and was able I was having an issue with on of the tires on our Civic, to complicate it, it was intermittent. Jim Walgreen took ownership of the issue and was able to resolve it with the technician after a number of possibilities. Great work and ownership. Will keep coming back. More

Excellent service So happy to know that you can have service done on a sunday,with appointments too!!!! In and out..... Wifi coffee ,light snacks all free while you w So happy to know that you can have service done on a sunday,with appointments too!!!! In and out..... Wifi coffee ,light snacks all free while you wait. Matt checked in several times to let me know how much longer till I was done. Very happy with the service dept!!!! They even washed and vac"d the car out!!!! More

Oil change Good service, friendly, no complaints. Had a nail in a tire that they repaired at no charge. Service was free (complimentary with purchase of car) bu Good service, friendly, no complaints. Had a nail in a tire that they repaired at no charge. Service was free (complimentary with purchase of car) but based on my experience WOULD go back for service again. More

Excellent Service I know it seems strange, but I actually enjoyed my service visit. I was taken earlier than my scheduled appointment (which was on Sunday....very conve I know it seems strange, but I actually enjoyed my service visit. I was taken earlier than my scheduled appointment (which was on Sunday....very convenient) , I watched TV and I had a piece of pastry. My service advisor was very friendly and professional....he kept me apprised of the status of my car. I will definitely be back to get my car serviced again. More

Terrific Service as Usual My wife and I relocated to Boston and are glad to have found such a reliable service center. The advisors do not seem to be focused on talking you int My wife and I relocated to Boston and are glad to have found such a reliable service center. The advisors do not seem to be focused on talking you into things you do not need and give good explanations to any service issues. I also like the fact that you can drop by at any time with minor issues. Matt Gonyea in particular has been very responsive as my advisor and I certainly appreciate his efforts. More

Too expensive for service provided I believe that the team did an overall good review of my vehicle. I love the fact that they not only dropped me off at the office in the morning, but I believe that the team did an overall good review of my vehicle. I love the fact that they not only dropped me off at the office in the morning, but picked me up to retrieve my vehicle when it was ready. That type of service is usually only found at higher end dealers... The issue I have, as do many, is that taking your vehicle to the dealers to have oil changed, tires rotated, fluids checked, standard review, etc... is extremely costly. $300.00 for labor and $110 for parts! This is the very reason that I stopped going to the dealer for service. Now, if I were an Audi or Jaguar owner... it wouldn't matter, but I'm not. More

Drive-in Service It is very convenient for me to be able to show up for an oil change without an appointment on a weekend day. Also, everyone is so friendly and polite It is very convenient for me to be able to show up for an oil change without an appointment on a weekend day. Also, everyone is so friendly and polite - the greeters, the service managers, etc. More

oil change, change belt, allignment Jim checked my car record thoroughly and he gave some great advices what it needed to be done. He also respond my concern well and fix the noise probl Jim checked my car record thoroughly and he gave some great advices what it needed to be done. He also respond my concern well and fix the noise problem soon. More

Service advisor Advisor was knowledgeable, friendly and helpful! Car was serviced correctly and quickly and Matt arranged for a ride home and a ride to pick me up lat Advisor was knowledgeable, friendly and helpful! Car was serviced correctly and quickly and Matt arranged for a ride home and a ride to pick me up later. More

General Maintenance and Brake work They quickly diagnosed my brake problem. Tire rotation and oil change as usual. Recommended coolant change and filters were done. The service was p They quickly diagnosed my brake problem. Tire rotation and oil change as usual. Recommended coolant change and filters were done. The service was professional and efficient. It was done on time. More