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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,539 Reviews

1,539 Reviews of Herb Chambers Honda of Westborough - Service Center

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May 04, 2018

Excellent Service Thank you for your hard work. I appreciate the help I got, and my service was performed in the estimated time quoted to me. Abby is very accommodating More

by mich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Hermanson
May 04, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review! Happy to know that you had a positive experience with us! Best, Adam Tremblay, General Manager.

April 24, 2018

Fine service and very prompt! Second service visit and feel comfortable from beginning to end.The only issue which needs to be addressed would be the ladies room toilet which does More

by Whoopie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Apr 25, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your feedback and for bringing that to our attention. Happy to know that you felt comfortable working with us and we hope to assist you again in the future, should you need anything at all. Best, Adam Tremblay, General Manager.

April 22, 2018

Convenience Jim made a point to get my issues hadnled immediately, and made me aware of when my service was done so that I could be ready for the shuttle to pick More

by David Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Apr 23, 2018 -

Herb Chambers Honda of Westborough responded

Thanks for your feedback, David! Happy to know that Jim made your experience hassle-free for you! Best, Adam Tremblay, General Manager.

April 18, 2018

A1 service Matt was friendly. He kept me updated on my car throughout the service. It was also a smooth drop off process with him, took just a few minutes. More

by Klaroche81
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your feedback! Happy to hear that Matt made the process hassle-free! Looking forward to helping you with future services!

April 13, 2018

Excellent Service My advisor Matt was very helpful and a pleasure to work with. He was very professional and offered great customer service. The shuttle is also a grea More

by SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thanks so much for leaving us a 5-star review! We'll be sure to tell Matt and Jeff what a great job they are doing! Many thanks and happy driving! Best, Adam Tremblay, General Manager

April 12, 2018

Great detail job I have 3 kids and a dog, needless to say my Honda pilot was a mess! After Herb Chambers was done with my car it literally looked brand new. The guy More

by chickfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you so much! I'm so pleased to learn that your visit here was such a positive experience. We hope to see you again in the future! Best, Adam Tremblay, General Manager

April 04, 2018

Exceptional service as always! I've always had a great experience with the service department at H.C. Honda. The advisors take that extra step to make sure all your questions are a More

by Tracy Branowicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you so much! I'm so pleased to learn that your experience with us has always been so positive. We appreciate you recommending our dealership by offering a 5-star review and we hope to see you again soon! Best, Adam Tremblay, General Manager

March 31, 2018

Needed diagnostic for TPMS light I went in and was met immediately, only to have to wait a short time for a free agent. Had a nice conversation with a gentleman who had the same yea More

by kids2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for sharing this great feedback. I'm so happy to know that our team was able to assist you in a friendly, relaxed way. Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Adam Tremblay, General Manager

March 30, 2018

Under warranty Service Defective battery was diagnosed and replaced under warranty, no questions asked. In and out in under an hour and without an appointment. I’m completel More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you, Kevin, for your review! I am so happy to know that you are completely satisfied with your experience. Best, Adam Tremblay, General Manager

March 29, 2018

Service completed on time. I have been using this service center for eight years and have never had a problem with service. Everything was done right and on time. Jim Montegue More

by userjoe1929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your thoughtful post. We are so happy to know that you enjoyed working with Jim and that our team exceeded your expectations again. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Adam Tremblay, General Manager

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