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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,539 Reviews

1,539 Reviews of Herb Chambers Honda of Westborough - Service Center

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June 05, 2018

excellent I did not have an appointment. Everyone was very accommodating. Just had an oil change and tire rotation done. Completely satisfied. Will be back next More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Jun 06, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review. Glad you are happy with the service performed, we look forward to your next visit. -Adam Tremblay, General Manager.

May 16, 2018

Efficient, courteous Everything was efficient and smoothly with the service manager who took care of me checking in every few minutes to let me know where my car was in th More

by Crv123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schurman, Jim Montegue, Jim Walgreen
May 17, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your feedback. Happy to know that you were kept informed during your service. My apologizes about the sticker, please feel free to call us and we will arrange to get you that sticker. Best, Adam Tremblay, General Manager.

May 08, 2018

Great customer service. Minimal wait time. Matt Gonyea is always so helpful. He is efficient and keeps my time in mind. Service is top notch. I travel 45 minutes each way to Westborough becau More

by Danielle M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
May 08, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review. Glad your travel is worth the service that you are receiving! That is so great to hear! Thank you for your continued business! Best, Adam Tremblay, General Manager.

May 08, 2018

Overall a very positive experience Courteous staff and thorough service along with explanation of what was done and overall condition of my vehicle. Staff checked with me about an addit More

by SjLj2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not positive this was the person I dealt with, Matt Gonyea
May 08, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your feedback. Happy to know that your experience with us was a positive one, and that you are happy with the service done to your vehicle. We appreciate your business! Best, Adam Tremblay, General Manager.

May 07, 2018

Great Service I have been servicing my Honda at this dealership for 7 years. This dealership has always been great. Service is a priority to this dealership and More

by gskocay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cooper, Randy Robinson
May 07, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your continued business! It is great to see repeat customers. We look forward to servicing you next time! Best, Adam Tremblay, General Manager

May 05, 2018

excellent customer service fast, efficient,, friendly associates working at dealership. comfortable while waiting, approachable, accessible people, amenities provided while wai More

by mother
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john boutilier, Abby Hermanson
May 07, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review! Glad you enjoyed our amenities, and are pleased with the customer service you received! Best, Adam Tremblay, General Manager.

May 05, 2018

Consistent Service Once again I received from Matt good explanations of what service I would need this time. The work was well done and completed very quickly. More

by CREFIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue, Matt Gonyea, Abby Hermanson
May 07, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review. Happy to know that Matt kept you informed and you are pleased with the work done to your vehicle. Best, Adam Tremblay, General Manager.

May 04, 2018

Fast respond, good service It’s very nice of Ashley to explain everything patiently to me when the brake problem came up during the regular exam in addition to my oil change ser More

by Veronicahyq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Brogan, Ashley Wright
May 04, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review! Happy to know that Ashley was of great help! Glad you had an overall positive experience with the service you received and the work done to your car. Best, Adam Tremblay, General Manager.

May 04, 2018

Great service I HAVE BEEN TAKING MY 2014 HONDA ACCORD TO THIS SERVICE DEPT. SINCE NEW AND I HAVE ALWAYS BEEN EXTREMELY SATISFIED WITH THE SERVICE. VERY COURTEOUS AN More

by fELIX328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
May 04, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review! It is always great to hear from long term customers who are continuously satisfied with the service we are providing! Thank you for your business! Best, Adam Tremblay, General Manager.

May 04, 2018

Oil change & state inspection Had an oil change and state inspection and all went well. Was taken on time and Randy was an excellent service person.Always enjoy the coffee, muffins More

by Happy Traveler xyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
May 07, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your review! Happy to know that you enjoyed your experience with us and are pleased with the work provided. We appreciate your business! Best, Adam Tremblay, General Manager.

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