Herb Chambers Honda of Westborough - Service Center
Westborough, MA
1,539 Reviews of Herb Chambers Honda of Westborough - Service Center
excellent I did not have an appointment. Everyone was very accommodating. Just had an oil change and tire rotation done. Completely satisfied. Will be back next I did not have an appointment. Everyone was very accommodating. Just had an oil change and tire rotation done. Completely satisfied. Will be back next time I need service. More
Efficient, courteous Everything was efficient and smoothly with the service manager who took care of me checking in every few minutes to let me know where my car was in th Everything was efficient and smoothly with the service manager who took care of me checking in every few minutes to let me know where my car was in the system. The only issue I have is a service sticker was not put on my windshield to help me keep track of when I need my next oil / fluids changed. More
Great customer service. Minimal wait time. Matt Gonyea is always so helpful. He is efficient and keeps my time in mind. Service is top notch. I travel 45 minutes each way to Westborough becau Matt Gonyea is always so helpful. He is efficient and keeps my time in mind. Service is top notch. I travel 45 minutes each way to Westborough because I can count on my service appointments to be done right the first time. More
Overall a very positive experience Courteous staff and thorough service along with explanation of what was done and overall condition of my vehicle. Staff checked with me about an addit Courteous staff and thorough service along with explanation of what was done and overall condition of my vehicle. Staff checked with me about an additional maintenance item without applying any pressure to get it done right then. He was also good about letting me know the status of when the car would be ready More
Great Service I have been servicing my Honda at this dealership for 7 years. This dealership has always been great. Service is a priority to this dealership and I have been servicing my Honda at this dealership for 7 years. This dealership has always been great. Service is a priority to this dealership and it shows. More
excellent customer service fast, efficient,, friendly associates working at dealership. comfortable while waiting, approachable, accessible people, amenities provided while wai fast, efficient,, friendly associates working at dealership. comfortable while waiting, approachable, accessible people, amenities provided while waiting, overall exceptional customer service. talented folks working on vehicles. More
Consistent Service Once again I received from Matt good explanations of what service I would need this time. The work was well done and completed very quickly. Once again I received from Matt good explanations of what service I would need this time. The work was well done and completed very quickly. More
Fast respond, good service It’s very nice of Ashley to explain everything patiently to me when the brake problem came up during the regular exam in addition to my oil change ser It’s very nice of Ashley to explain everything patiently to me when the brake problem came up during the regular exam in addition to my oil change service. And it didn’t too long to get all the work done as I expected it would be. So in general good experience. More
Great service I HAVE BEEN TAKING MY 2014 HONDA ACCORD TO THIS SERVICE DEPT. SINCE NEW AND I HAVE ALWAYS BEEN EXTREMELY SATISFIED WITH THE SERVICE. VERY COURTEOUS AN I HAVE BEEN TAKING MY 2014 HONDA ACCORD TO THIS SERVICE DEPT. SINCE NEW AND I HAVE ALWAYS BEEN EXTREMELY SATISFIED WITH THE SERVICE. VERY COURTEOUS AND INFORMATIVE SERVICE REPS. More
Oil change & state inspection Had an oil change and state inspection and all went well. Was taken on time and Randy was an excellent service person.Always enjoy the coffee, muffins Had an oil change and state inspection and all went well. Was taken on time and Randy was an excellent service person.Always enjoy the coffee, muffins & donuts while I wait. When the car was ready, Randy explained what had been done and the charges on the bill. Always like the car wash & the interior vacuuming! More