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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,512 Reviews

1,512 Reviews of Herb Chambers Honda of Westborough - Service Center

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March 31, 2018

Needed diagnostic for TPMS light I went in and was met immediately, only to have to wait a short time for a free agent. Had a nice conversation with a gentleman who had the same yea More

by kids2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for sharing this great feedback. I'm so happy to know that our team was able to assist you in a friendly, relaxed way. Thank you for sharing and we look forward to providing you with 5-Star service again in the future. Best, Adam Tremblay, General Manager

March 30, 2018

Under warranty Service Defective battery was diagnosed and replaced under warranty, no questions asked. In and out in under an hour and without an appointment. I’m completel More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you, Kevin, for your review! I am so happy to know that you are completely satisfied with your experience. Best, Adam Tremblay, General Manager

March 29, 2018

Service completed on time. I have been using this service center for eight years and have never had a problem with service. Everything was done right and on time. Jim Montegue More

by userjoe1929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your thoughtful post. We are so happy to know that you enjoyed working with Jim and that our team exceeded your expectations again. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Adam Tremblay, General Manager

March 24, 2018

Cheap and incompetent New Odyssey, collision avoidance brakes with no car in front. Extremely unsafe! They have no clue how to fix. So cheap they never offered loaner. More

by Nev Dull
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Montegue, Chris Cooper
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you for your feedback. We take your comments very seriously and will relay this information to the correct person. If you would like to discuss this further, please reach out to the General Manager of that location - Adam Tremblay at atremblay@HerbChambers.com. Our sincere apologies for any inconvenience this experienced caused.

March 24, 2018

Satisfied I am satisfied with the service of Jim Walgreen, he did a great job,,I had experienced with his job before, I am 100% satisfied. More

by Wagnel 157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thanks so much for leaving us a review! We'll be sure to tell Jim what a great job he is doing! Many thanks and happy driving! Best, Adam Tremblay, General Manager

March 23, 2018

Good service I went in for an oil change I saw Matt he was a really nice guy. He was very helpful and had me in and out quick. More

by Ml8618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thanks so much for leaving us a review! We'll be sure to tell Matt what a great job he is doing! Many thanks! Best, Adam Tremblay, General Manager

March 19, 2018

Best experience as always I have been doing service for my car at herb chambers of westboro for years and l am always satisfied with the work. Everyone who works there know More

by Noha 3023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you, Noha! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Adam Tremblay, General Manager

March 19, 2018

First CRV oil change This was my first experience with the service dept after purchasing my CRV at this dealership. Abby went above and beyond to make sure everything wen More

by Lori H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you so much Lori! I'm so pleased to learn that your visit service here was such a positive experience. I will certainly let Abby know how pleased you are. We look forward to assisting you in the future! Best, Adam Tremblay, General Manager

March 19, 2018

Service - 2014 CRV I have been doing service for my CRV at Herb Chambers Westborough for past year. I am happy with the work on car. They also have coffee and snacks to More

by devesh_2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer DuPont
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you, for sharing feedback from your recent visit to our dealership! I'm thrilled to know that you have worked with our team for so long. We hope to have the opportunity to assist you again in the future and will be sure to have the car wash situation corrected. Kind Regards, Adam Tremblay, General Manager

March 17, 2018

Did the work I wanted in the time estimated They did the work I wanted done and within the time they estimated it would be completed. They did an analysis and inspection of other areas and made More

by Honda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Apr 19, 2018 -

Herb Chambers Honda of Westborough responded

Thank you, for taking the time to review us. It is great to know that our service team set accurate expectations of time and fulfilled those expectations. We look forward to working with you again at your next visit! Best, Adam Tremblay, General Manager

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