Herb Chambers Honda of Westborough - Service Center

Abby is your Go-to Person when its handling service issues Had a air conditioning issue with the equipment. Abby and the team were able to not only fix it but also continued to monitor it to find the root caus Had a air conditioning issue with the equipment. Abby and the team were able to not only fix it but also continued to monitor it to find the root cause and address it. More

The New Look The new set up for those waiting for their vehicle is much more appealing and comfortable.I apreciated thAt my C-RV was spotless inside and out.Now th The new set up for those waiting for their vehicle is much more appealing and comfortable.I apreciated thAt my C-RV was spotless inside and out.Now that's another plus! More

Matt Gonyea is exceptional at his job! Matt was great, I felt supported through out this entire service experience Came with 2 un-identified problems and left with both appearing to have Matt was great, I felt supported through out this entire service experience Came with 2 un-identified problems and left with both appearing to have been resolved in a fairly reasonable time. More

excellent I did not have an appointment. Everyone was very accommodating. Just had an oil change and tire rotation done. Completely satisfied. Will be back next I did not have an appointment. Everyone was very accommodating. Just had an oil change and tire rotation done. Completely satisfied. Will be back next time I need service. More

Efficient, courteous Everything was efficient and smoothly with the service manager who took care of me checking in every few minutes to let me know where my car was in th Everything was efficient and smoothly with the service manager who took care of me checking in every few minutes to let me know where my car was in the system. The only issue I have is a service sticker was not put on my windshield to help me keep track of when I need my next oil / fluids changed. More

Great customer service. Minimal wait time. Matt Gonyea is always so helpful. He is efficient and keeps my time in mind. Service is top notch. I travel 45 minutes each way to Westborough becau Matt Gonyea is always so helpful. He is efficient and keeps my time in mind. Service is top notch. I travel 45 minutes each way to Westborough because I can count on my service appointments to be done right the first time. More

Overall a very positive experience Courteous staff and thorough service along with explanation of what was done and overall condition of my vehicle. Staff checked with me about an addit Courteous staff and thorough service along with explanation of what was done and overall condition of my vehicle. Staff checked with me about an additional maintenance item without applying any pressure to get it done right then. He was also good about letting me know the status of when the car would be ready More

Great Service I have been servicing my Honda at this dealership for 7 years. This dealership has always been great. Service is a priority to this dealership and I have been servicing my Honda at this dealership for 7 years. This dealership has always been great. Service is a priority to this dealership and it shows. More

excellent customer service fast, efficient,, friendly associates working at dealership. comfortable while waiting, approachable, accessible people, amenities provided while wai fast, efficient,, friendly associates working at dealership. comfortable while waiting, approachable, accessible people, amenities provided while waiting, overall exceptional customer service. talented folks working on vehicles. More

Consistent Service Once again I received from Matt good explanations of what service I would need this time. The work was well done and completed very quickly. Once again I received from Matt good explanations of what service I would need this time. The work was well done and completed very quickly. More