Herb Chambers Honda of Westborough - Service Center

Herb Chambers Honda, THE Best! I went in for a question about a trim piece on the steering wheel of my new 2018 CR-V, as well as a State Inspection Sticker. I met with Randy Robinso I went in for a question about a trim piece on the steering wheel of my new 2018 CR-V, as well as a State Inspection Sticker. I met with Randy Robinson the Service Advisor who was great. He immediately went a got Jeremy the Shop Foreman, who came right out to the car to look at the part I was concerned about, and addressed my concerns. I then asked Jeremy if he could also do an inspection sticker while I was there. He said if I had 30-45 minutes, he could definitely get that done. I went back in, sat with Randy who wrote up the service ticket, and then went to wait in the waiting area. Within forty minutes Randy came over to tell me that the car was all set. I have been leasing Honda's at Herb Chambers in Westboro for many years, and having recently encountered another Honda dealer, I can say without any reservation, that Herb Chambers is by far the best. All of the employees in Westboro go out of their way to see that every customer is treated with respect and leave with a smile. Randy, Jeremy and Jose in service and Jeff in transport, are all unmatched, and I want them to know how much I appreciate the way they take care of me every time I'm in for service. I also want to acknowledge the cashier (whose name I unfortunately have forgotten), as when I called earlier that morning, she was not only extremely upbeat and attentive to my concerns, she also took the time to check to see if a particular mechanic I was looking for, was working that day. Excellent job by all, all around, A+! More

Best service around Every time I come in for service I work with Matt Gonyea, his professional courtesy makes it a pleasant visit. I would recommend Herb Chambers Honda t Every time I come in for service I work with Matt Gonyea, his professional courtesy makes it a pleasant visit. I would recommend Herb Chambers Honda to anyone with a Honda vehicle. More

Great Service as always I had an appointment and showed up a few minutes early. They took me right away and finished in the same time as promised. Everyone is so nice there. I had an appointment and showed up a few minutes early. They took me right away and finished in the same time as promised. Everyone is so nice there. More

Warranty work on tire pressure sensors Abby listened to the history of my issue and worked with Service to find a potential solution. Abby did everything she could have to take care of my Abby listened to the history of my issue and worked with Service to find a potential solution. Abby did everything she could have to take care of my issue! More

Abby was great to work with i brought my Honda, Accord Coupe in for a scheduled oil change and was immediately greeted by the lovely Abby. Abby suggested that I should get the B1 i brought my Honda, Accord Coupe in for a scheduled oil change and was immediately greeted by the lovely Abby. Abby suggested that I should get the B1 service done as my car has a little over 67k miles. I agreed with Abby’s assessment and the work was completed in little over an hour. I would definitely like to work with Abby in the near future. Thank you More

Another pleasant experience at Herb Chambers Honda Westboro Jerry handled my request an AC check and installation of a window trim part. I waited there for the service. Everything was checked out and installed Jerry handled my request an AC check and installation of a window trim part. I waited there for the service. Everything was checked out and installed in the time promised. I have always used this service center, and I have not been disappointed. Thank you. More