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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,975 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,975 reviews

September 03, 2024

I left my car there for more than 2 weeks waiting for a part that then got back ordered for 2 months. I picked up my car to trade in, put in some fuel injector cleaner that cost me less than $50, and my is More

by nicoleyrobinson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AnneMarie Mullaney
Sep 04, 2024 -

Herb Chambers Honda of Westborough responded

Nicole, I'm sorry to hear about the inconvenience you faced with your vehicle. It's frustrating when a simple fix isn't suggested upfront. We appreciate your feedback and are glad to know our team was polite and responsive otherwise. If you'd like to discuss this further, please reach out anytime. Thank you, James A. Bulger - General Manager - james@herbchambers.com

August 28, 2024

Great experience with Scott Sundlie Service Advisor. Extremely professional with customer service and on top of his game in keeping you informed on the status of your vehicle. More

by K Rooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 29, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to hear that Scott provided such excellent service at Herb Chambers Honda of Westborough. Thanks for sharing your positive experience!

August 28, 2024

2017 Honda CRV 140k service B13 - Oil Change, Tire Rotation, inspect brakes, change transmission fluid. All completed while I waited within 90 minutes. Very pleasant, efficient and washed and ready. More

by terry.lee.saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 29, 2024 -

Herb Chambers Honda of Westborough responded

Terry, we're glad to hear you had a pleasant and efficient service experience at Herb Chambers Honda of Westborough. We appreciate your feedback and look forward to serving you again in the future!

August 27, 2024

Excellent service. Service advisor was friendly and professional. I will definitely go back agian for service. More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 27, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for the kind words! We're glad to hear that our team at Herb Chambers Honda of Westborough provided excellent service. We look forward to seeing you again!

August 27, 2024

What a great experience! David Yang, our salesman, immediately set us at ease as he patiently guided us through the whole process of purchasing a vehicle from the very be More

by tmkmlk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to hear that David made your car-buying experience smooth and stress-free at Herb Chambers Honda of Westborough. Thanks for sharing such positive feedback, Tom and Marie! Enjoy your new vehicle!

August 27, 2024

I have wonderful experience purchasing my new car with daniel Nice to. Do business with you More

by Jujitsu6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 27, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to hear it! Thank you for choosing Herb Chambers Honda of Westborough!

August 27, 2024

Wonderful and honest service. Herb Chambers is my go-to resource for all of my Honda repairs and vehicle purchases. Highly recommend! More

by susan00071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Herb Chambers Honda of Westborough responded

Susan, thank you for trusting the Herb Chambers Honda of Westborough team with your automotive needs! We appreciate your support and look forward to seeing you next time!

August 26, 2024

Great service. Communication on text and video was very helpful. It was Easy to schedule service. More

by davezeutasbroer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your experience, Dave! Your business is much appreciated by all of us here at Herb Chambers Honda of Westborough and we hope to see you again in the future!

August 25, 2024

This is my 3rd Pilot purchased at Herb Chambers Honda. They are so easy to do business with! More

by Marcikimball1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick was my sales person and Adele was my finance person. Both great!
Aug 26, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for trusting the Herb Chambers Honda of Westborough team with your loyal business! We hope you enjoy your newest Pilot and look forward to working with you again next time!

August 22, 2024

Quick easy and reasonable service visit . Vehicle was done when expected. I will definitely go back again. More

by Guti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Aug 22, 2024 -

Herb Chambers Honda of Westborough responded

Guti, we're glad to hear your service visit was quick and easy at Herb Chambers Honda of Westborough. We look forward to seeing you again!

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