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Herb Chambers Honda of Westborough
Westborough, MA
2,973 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,973 reviews
September 19, 2024
Both Mir the sales person and John the sales manager and Seth from finance were helpful, professional and great communicators! It made buying my new car a pleasure. Seth from finance were helpful, professional and great communicators! It made buying my new car a pleasure. More
by Cathy
Employees Worked With
Mir, sales, John Sales Manager and Seth Finance
September 18, 2024
Another wonderful car purchasing experience with David Yang. He’s professional and helped the trade in and upgrade process smoothly. Yang. He’s professional and helped the trade in and upgrade process smoothly. More
by AG
September 18, 2024
I worked with Scott in the service department after I needed a tire replaced. Scott was extremely personable and was able to have my car ready in just a few hours. Thank you Scott! needed a tire replaced. Scott was extremely personable and was able to have my car ready in just a few hours. Thank you Scott! More
by jaymesriley13
Employees Worked With
September 05, 2024
Great and professional service! Angela was quite knowledgeable and explained what the services entailed. Moreover, she helped me save money by suggesting that, since the tires were Angela was quite knowledgeable and explained what the services entailed. Moreover, she helped me save money by suggesting that, since the tires were wearing evenly, to postpone their rotation. More
by Robinson Castillo
Employees Worked With
Angela
September 04, 2024
Lost my business as a returning customer of 8 years, purchased my car there and repeatedly returned for service. Came in for a head gasket replacement expecting a fair labor quote, however was met w purchased my car there and repeatedly returned for service. Came in for a head gasket replacement expecting a fair labor quote, however was met with what was certainly a “we don’t want your business quote” for my 2016 Honda Civic with only 59k mi. Typically jobs are quoted and billed ranging in the 12-15 hour range, instead they quoted 21 hours at $199, and refused to budge an inch quoting that “the car may have bolts that are more difficult to get out due to its age”. My car is well maintained and certainly NOT a rust bucket, so point taken - you’ve lost me as a customer and I’ll be sure to tell everyone I know that this service center and sales department has no interest in customer loyalty. More
by arstiling
Employees Worked With
Service
September 03, 2024
I left my car there for more than 2 weeks waiting for a part that then got back ordered for 2 months. I picked up my car to trade in, put in some fuel injector cleaner that cost me less than $50, and my is part that then got back ordered for 2 months. I picked up my car to trade in, put in some fuel injector cleaner that cost me less than $50, and my issue went away. I spent hundreds of dollars and and more due to time and loss of being able to drive my vehicle, and it was a simple fix that they never suggested. Other than that, people were polite and responded in a timely manner. More
by nicoleyrobinson
Employees Worked With
AnneMarie Mullaney
August 28, 2024
Great experience with Scott Sundlie Service Advisor. Extremely professional with customer service and on top of his game in keeping you informed on the status of your vehicle. Extremely professional with customer service and on top of his game in keeping you informed on the status of your vehicle. More
by K Rooney
Employees Worked With
Scott Sundlie
