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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,977 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,977 reviews

July 14, 2023

The service staff explained the associated costs for my car maintenance. Also indicated how long service would take. My car was ready as promised. More

by franklin321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 17, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for the review, Franklin! We're glad to hear that our service staff provided clear communication and delivered your car as promised. We appreciate your business and hope to see you again in the future! - Herb Chambers Honda of Westborough

July 13, 2023

Wonderful management, customer service, and great service department. Professional, courteous, and friendly employees! The best! More

by gtgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 17, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for the awesome review! We're happy to hear that our team provided you with great customer service during your visit. We'll see you next time!- The Herb Chambers Honda of Westborough Team

July 13, 2023

Always a pleasant experience at Herb Chambers Honda of Westborough! First time using the shuttle service, She was pleasant and punctual. I enjoyed our conversation. Service was on time and and all jobs More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan 5 stars James service manager 5 Stars
Jul 17, 2023 -

Herb Chambers Honda of Westborough responded

Hey Robin, it's great that you had an all-around fantastic experience at Herb Chambers Honda of Westborough! We're happy to hear that Tristan, Perkins, and our team took good care of you and your car. Looking forward to seeing you again in the future, safe travels!

Jul 20, 2023 -

Robin responded

You’re welcome!

July 13, 2023

Our latest visit has been a fantastic experience. The service team is very professional! They communicated effectively throughout the repairs. More

by tpadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Jul 17, 2023 -

Herb Chambers Honda of Westborough responded

We're delighted you had a fantastic experience with our service team at Herb Chambers Honda of Westborough. Your kind words mean the world to us, thanks for sharing your feedback! We'll see you next time!

July 12, 2023

Salesman was very friendly and straight forward. Communication was good and the process went smoothly. Found a new Vehicle, agreed on price, and trade in offer within 30 minutes without the back and More

by colemanbrett113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for the great review! We're happy to hear that your car-buying experience at Herb Chambers Honda of Westborough was pleasant and efficient. We appreciate your recommendation and hope you enjoy driving your new Civic. Have a wonderful day!

July 11, 2023

Very meticulous. Able to negotiate a new lease payment lower than our old one. Happy with our results. Seller very thorough about following up with us. More

by spiralagnus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avein
Jul 11, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for the positive review! We're happy to hear that our team at Herb Chambers Honda of Westborough helped you with your car-leasing process. We appreciate your business and hope you enjoy your new ride!

July 11, 2023

totally Recommend here! They are great and helpful. Thank them I got my favorite vehicle. 👍🏻 More

by aslantangestanipour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sneade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for your kind recommendation and for choosing Herb Chambers Honda of Westborough for your new vehicle! We hope you enjoy it!

July 10, 2023

Perkins Louis was very good to work with. I have been to several dealerships in the past week and this one was by far the best. Perkins was helpful, flexible, patient and professional. I More

by Jmnashri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Cooper
Jul 11, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for the great review! We're happy to hear that Perkins and Toan provided such excellent service during your visit. We appreciate your recommendation and hope to see you again at Herb Chambers Honda of Westborough!

July 10, 2023

Herb Chambers Honda Westborough is professional, clean, well staffed and delivers excellent service experience to us. More

by matthewdelaney51@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan and James
Jul 11, 2023 -

Herb Chambers Honda of Westborough responded

Thank you for the great review! We're glad to hear that Herb Chambers Honda of Westborough provided you with a professional and excellent service experience. We appreciate your support and hope you have a wonderful day!

July 07, 2023

Service advisor Scott Sundlier was attentive, efficient, courteous, outstanding, making our SUV service on 7/5 a stress-free, pleasant one. We also chatted with David Yang at sales department, as he had hel More

by nchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Herb Chambers Honda of Westborough responded

Thank you so much for the glowing review of Herb Chambers Honda of Westborough. We're delighted to hear that Scott and David provided you with outstanding service and made your SUV service stress-free. We truly appreciate your recommendation, and we'll be here whenever you need us in the future! Have a fantastic ride!

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