Herb Chambers Honda of Westborough

Scott was excellent in representing my vehicle that went in for service . 10 rating! Thank you!! in for service . 10 rating! Thank you!! More

Awesome staff all very kind polite and explained clearly repeated anything when necessary. Alex Mahnken showed lots of patience teaching an elderly person all the new computerized features in a new car. S repeated anything when necessary. Alex Mahnken showed lots of patience teaching an elderly person all the new computerized features in a new car. Staff willing to work with me on keeping with in my budget range as I’m on a fixed income. I was very pleased with this dealership compared to others I have visited. More

Service staff was professional and knowledgeable. Very pleased with this dealership and would highly recommend. Very pleased with this dealership and would highly recommend. More

Very helpful and accommodating. Francisco was wonderful and worked with us to ensure we received the best service. Francisco was wonderful and worked with us to ensure we received the best service. More

Awesome experience from the start to the finished deal! David Wyman and Mike Kelley are awesome! David Wyman and Mike Kelley are awesome! More

I have had positive experience in the past but this time it was different. I was planning to take my vehicle for Maintenance this Sat. I had bought the car here. However due to my sudden travel plans I deci it was different. I was planning to take my vehicle for Maintenance this Sat. I had bought the car here. However due to my sudden travel plans I decided to do it 2 weeks from this date. I called the main reception to reschedule it and she put me on to Service department...waited for a long time before I dropped the call. Did this 3 times before I called the main number again and told them my situation and she found someone and put me through. This person was rude and curt and said that they dont do Sat. She could not explain why?. and hung up. SAT is the only day I am available to drop of the car. Unfortunately I did not experience the positive experience HERB explained. More

Great customer service. Francisco took his time to explain what was going to happen with the service and he went above and beyond to make sure I got great service. He's an Francisco took his time to explain what was going to happen with the service and he went above and beyond to make sure I got great service. He's an awesome customer service representative. Great job Francisco. Always a pleasure Herb Chambers of Westborough. More

Quick and honest service! James was a great service rep! I’ll continue to get all my work done at this dealership. James was a great service rep! I’ll continue to get all my work done at this dealership. More

Excellent service from when I entered the service bay to when I picked up my car when I picked up my car More

It was nice working with Francisco, he kept me updated on the status of my vehicle frequently throughout the process. He was very precise in what issue I was having and what the next steps may look like when the status of my vehicle frequently throughout the process. He was very precise in what issue I was having and what the next steps may look like when I reported the issue. They were very kind and accommodating of my timeline on when I needed the car back. More