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Herb Chambers Honda of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
2,971 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,971 reviews

October 15, 2024

Excellent service and friendly atmosphere. The waiting area was clean and comfortable. Albin was helpful with explaining what was done to our car. More

by ajbarrus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin
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Oct 16, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for the review! We're delighted to hear that Albin and our team at Herb Chambers Honda of Westborough provided excellent service in a friendly atmosphere. We appreciate your feedback and look forward to serving you again!

October 14, 2024

Car check in & service was coordinated and completed with expert satisfaction and timely as possible. More

by Denise
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Herb Chambers Honda of Westborough responded

Denise, we're delighted to hear that your service experience at Herb Chambers Honda of Westborough was both satisfying and efficient. Thank you for sharing!

October 13, 2024

Friendly atmosphere and no pushiness no pressure from salesmen , very helpful with purchase and professional service More

by bclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mir Iqbal
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Oct 15, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your experience with Herb Chambers Honda of Westborough! We're delighted to hear that our team provided a friendly and pressure-free environment. Enjoy your new purchase, and let us know if there's anything else we can do for you!

October 12, 2024

My customer service representative was very nice and helpful with getting me in and out with my oil change. I look forward to working with Albin again with any other services I my need in the future. More

by abragg40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin
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Oct 14, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to hear that Albin provided you with such efficient service at Herb Chambers Honda of Westborough. Thank you for sharing your experience, and we look forward to assisting with any future automotive needs!

October 12, 2024

Excellent service but wait time was longer than expected. Service manager was pleasant, knowledgeable and efficient. More

by gayletalbot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, James
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Oct 14, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for the review and feedback. We appreciate your patience during your visit and hope you won't hesitate to reach out if our Herb Chambers Honda of Westborough team can be of service again in the future!

October 10, 2024

I made an appointment to change the transmission fluid. I informed the agent who received the car and confirmed it at reception. They changed the engine oil, and I still had to pay for it, besides the cost More

by Ramon Rocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albin
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Oct 11, 2024 -

Herb Chambers Honda of Westborough responded

Ramon, We regret to hear about your concerns and appreciate the feedback. We want to address this with you if you can reach out directly. Thank you, James A. Bulger - General Manager - james@herbchambers.com

Oct 11, 2024 -

Ramon Rocha responded

I sent a complaint via the company’s website and until today I have not received a response

October 10, 2024

Albin was very knowledgeable and helpful with booking and keeping me updated with my cars service More

by Alexis T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albin
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Oct 11, 2024 -

Herb Chambers Honda of Westborough responded

Alexis, thank you for the fantastic review! We're happy to hear Albin provided knowledgeable service & timely updates, and we hope you won't hesitate to reach out if our Herb Chambers Honda of Westborough team can be of service again in the future!

October 10, 2024

Good dealership kind people great location word word word word word word word word word More

by Joethebuilder82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sneade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to leave us a review, Joe! Our Herb Chambers Honda of Westborough team appreciates your support and looks forward to seeing you again in the future!

October 10, 2024

It was much more enjoyable than I had expected. Professional, quick, courteous, and done right. More

by knelson120222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 11, 2024 -

Herb Chambers Honda of Westborough responded

We're happy to hear you had an enjoyable experience with our Herb Chambers Honda of Westborough team! Thanks so much for the review and please don't hesitate to reach out if we can assist you again in the future!

October 09, 2024

Scott was very helpful and explained everything very well. I came in to make an appointment and he informed me that they had room to change my oil now. So I just waited, it was perfect!!! More

by MaryEllen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Scott
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Oct 10, 2024 -

Herb Chambers Honda of Westborough responded

MaryEllen, we're delighted to hear that Scott was able to assist you promptly at Herb Chambers Honda of Westborough. Thanks for sharing your experience with us!

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