Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Honda of Westborough
Westborough, MA
2,976 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,976 reviews
November 22, 2023
I called the service department on Monday about sound issues with my car. I needed to travel for Thanksgiving and wasn’t sure my car would make the drive to my destination. They were able to get me in th issues with my car. I needed to travel for Thanksgiving and wasn’t sure my car would make the drive to my destination. They were able to get me in the same day, quickly diagnose the problem, and have my car repaired the following day. They were very professional and Bryana kept me updated on my repair progress. More
by Lauren N
Employees Worked With
Bryana Dobay
November 21, 2023
I drive a 2002 S2000 which I purchased used from Herb Chambers Westborough in November 2017. I think they love this car as much as I do! It goes in for the annual fall service, inspection sticker and ten Chambers Westborough in November 2017. I think they love this car as much as I do! It goes in for the annual fall service, inspection sticker and tender loving care before being tucked away from the harsh winter. The team at Herb Chambers Westborough is very attentive to my questions and they are knowledgeable about this special car. Thank you! More
by Asadoorian
Employees Worked With
Scott and Kurt, Sr.
November 19, 2023
I got the appointment scheduled in the same day. The amount of time I spent waiting for the maintenance to complete was about an hour and 15 min or so. James was very prompt in keeping me updated wi The amount of time I spent waiting for the maintenance to complete was about an hour and 15 min or so. James was very prompt in keeping me updated with progress through video link which was helpful. I am very happy with the overall service and will always go back for future work. More
by Anantha718
Employees Worked With
Service department - James Sinclair
November 18, 2023
Outstanding customer service from Bryana at Herb Chambers Honda of Westborough. I have been bringing all my cars here for service needs and nothing but positive experience. Honda of Westborough. I have been bringing all my cars here for service needs and nothing but positive experience. More
by bwee
Employees Worked With
Bryana Dobay
November 17, 2023
Buying a new or used automobile in the current state of the economy is overwhelming. I bought a used Honda pilot in a half an hour after working with Ara. He listened about what I was looking for,financi the economy is overwhelming. I bought a used Honda pilot in a half an hour after working with Ara. He listened about what I was looking for,financial constraints etc. The service department is professional and welcoming. Thank you James for taking time and addressing an issue with resolution not just xx. Great dealership ,sort of like a good friend, honest and present. More
by kathleenbailey65
November 14, 2023
I was really disappointed waiting for my vehicle to be serviced. They did not have the entire first floor heated. The ambient temperature was 38 degrees farinheight. All employees were wearing their win serviced. They did not have the entire first floor heated. The ambient temperature was 38 degrees farinheight. All employees were wearing their winter coats. Date: 11-13-23. More
by tokarz63.pt
Employees Worked With
Angela
November 14, 2023
Sadly the price of oil change has gone up it’s more of a mini service now with the car getting vacuumed and washed at the end but it still felt good value for $ and runs so smooth now. Angela the service co mini service now with the car getting vacuumed and washed at the end but it still felt good value for $ and runs so smooth now. Angela the service coordinator was great More
by Nicola
Employees Worked With
Angela
