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Herb Chambers Honda of Westborough
Westborough, MA
2,976 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,976 reviews
January 20, 2024
Norm was fantastic to deal with. As well as Mike Kelly. We were very pleased. As well as Mike Kelly. We were very pleased. More
by jdemers
January 14, 2024
I was fortunate today finding a great car with an excellent customer service. David was great! Thank you very much! I just became a loyalty customer! excellent customer service. David was great! Thank you very much! I just became a loyalty customer! More
by Erica Batista
Employees Worked With
January 13, 2024
I’ve purchased 2 cars from Herb Chambers Westborough. The customer service is excellent during the entire process. No hard pressure sales tactics. When the time comes for reply, the service department is The customer service is excellent during the entire process. No hard pressure sales tactics. When the time comes for reply, the service department is fast and efficient. I would recommend purchasing a vehicle at Herb Chambers anytime. More
by jsenecal84
January 13, 2024
Scott was more than helpful throughout the entire process. Took way less time than expected. Will continue going back to Honda for my needs process. Took way less time than expected. Will continue going back to Honda for my needs More
by Matt
January 10, 2024
Patrick at Herb Chambers Honda Westborough was extremely helpful and provided exceptional customer service. He was informative, and attentive to all questions, and he stayed on top of everything that needed helpful and provided exceptional customer service. He was informative, and attentive to all questions, and he stayed on top of everything that needed to be completed for me to be able to take my new car home. Buying a new vehicle is a huge decision for some people, and Patrick was respectful and exudes amazing patience, and this is so important! It was a great experience! More
by Deidra
January 06, 2024
I was found that my car was out of warranty and the head gasket needed replacement. James from the service department was very helpful making sure National Honda Service approves a Goodwill repair cost. I w gasket needed replacement. James from the service department was very helpful making sure National Honda Service approves a Goodwill repair cost. I was glad to find out that National Honda US covered most of the cost. More
by ppalmer
Employees Worked With
James - Service
January 03, 2024
I HAD A VERY GOOD EXPERIENCE,very good price,it's a nice dealership to buy a car dealership to buy a car More
by Joselice lobo
January 01, 2024
Here's a different one: I was stopped at a red light about a mile from the dealership when a Herb Chambers service guy rear-ended me as he road-tested a repair. Minor damage to my RAV-4. He directed me about a mile from the dealership when a Herb Chambers service guy rear-ended me as he road-tested a repair. Minor damage to my RAV-4. He directed me to follow him back to the dealership. I received a loaner Passport and the dent was fixed within 24 hours. Even detailed my vehicle to compensate for the inconvenience. James was great throughout the process. More
by wstuart_41
Employees Worked With
James
