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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,976 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,976 reviews

February 01, 2024

A clean well lighted place for cars, and people! Friendly and smart staff. However, the vending machines need some work. No biggie, really. David Yang, Seth Ruttencutter, Toan Lam, and Scott Sun More

by mkw813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter
Feb 01, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for the review. We're glad to know our team at Herb Chambers Honda of Westborough provided you with all the information needed. Your feedback is appreciated and will certainly be taken into consideration for future improvements to our services and facilities. Thanks again!

January 30, 2024

Annamarie was great in helping us out and worked to help us get the best possible answers in the most pleasant way More

by Farhan.syed81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annamarie
Jan 30, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know that Annamarie was able to assist you effectively at Herb Chambers Honda of Westborough. We always aim for the best customer experience possible, and we appreciate your feedback!

January 29, 2024

Julian was super helpful! Very knowledgeable and honest.I highly recommend Julian and this location for anyone interested in Honda. Thank you to James Bulger, the general mana More

by Edgargoodfriend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Torres
Jan 30, 2024 -

Herb Chambers Honda of Westborough responded

Hi Edgar! We're so glad to know that Julian and James were able to assist you in finding your new 2024 Honda Pilot Elite at Herb Chambers Honda of Westborough. We appreciate the recommendation! Safe travels with your new ride!

January 26, 2024

Excellent service provided by General manager and excellent service provided by sales manager. The car sales man also provided excellent service. More

by Tayyab Ahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Olesen, Julian Torres
Jan 26, 2024 -

Herb Chambers Honda of Westborough responded

Tayyab, it's great to know that our team at Herb Chambers Honda of Westborough provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future! Drive safely!

January 26, 2024

My service advisor, Scott Sundlie was outstanding. He was patient with my myriad of questions. He explained things in laymen’s terms. The car was ready when he said it would be. I think that the techs More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Herb Chambers Honda of Westborough responded

Rich, it's great to know that Scott was able to provide you with the excellent experience we strive for at Herb Chambers Honda of Westborough. We appreciate your trust in us and look forward to serving you again in the future!

January 25, 2024

Have had the pleasure of being assisted by James when getting my Honda Pilot serviced several times now. Always a professional, clear and concise when explaining what is being done, great experience all More

by VinnyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair
Jan 26, 2024 -

Herb Chambers Honda of Westborough responded

Hi Vinny, we're glad to know that James has been providing you with clear and professional service for your Honda Pilot at Herb Chambers Honda of Westborough. We appreciate the positive feedback!

January 24, 2024

Quick and painless - the dealership made process easy. Clear communication, no games. David Yang great salesman for the last 8 years - no pressure , didn’t feel rushed. Thank you as always - 5 stars! More

by Milad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Herb Chambers Honda of Westborough responded

Milad, we're delighted to know that David and our team at Herb Chambers Honda of Westborough made your experience smooth and straightforward. Thanks for the 5-star review!

January 22, 2024

Scott was very kind and courteous and helped me out with my vehicle. I will be sure to bring one of my three Honda pilots to him for service again in the future. More

by baykar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know that Scott provided you with excellent service for your Honda Pilot at Herb Chambers Honda of Westborough. We look forward to seeing you again in the future!

January 22, 2024

Loved no pressure. Paul took his time and was more than helpful! As usual any Herb Chambers dealership are excellent! More

by laurie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sneade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Jan 22, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know you had a positive experience with Paul at our dealership! Thanks for the kind words about Herb Chambers Honda of Westborough. We appreciate your support and look forward to serving you again in the future!

January 22, 2024

We had a great experience with David, The reason we bought our car is because of his low pressure sales tactics. My daughter has purchased at least two vehicles with him. I texted him this morning to t More

by wildescapade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Honda of Westborough responded

Hi! We're glad to know that David's approach made your car buying experience a positive one at Herb Chambers Honda of Westborough. It's great to see our team is providing the level of service we strive for! Enjoy your ride and don't hesitate to reach out if you need anything else in the future.

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