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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,976 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,976 reviews

February 24, 2024

Mike, Lance and Norman made this an outstanding experience. Low pressure straight forward they all did an awesome job. I ended up here on a recommendation from a cow worker after the last dealershi More

by ryan.d.mcclay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Honda of Westborough responded

Ryan, it's great to know that Mike, Lance and Norman made your experience at Herb Chambers Honda of Westborough a positive one. We appreciate the recommendation from your coworker! Enjoy your new ride!

February 24, 2024

It was a no xx transaction. They met my price point, didn’t try to sneak anything into the paperwork and the sales person was very professional and courteous. My previous 2 car More

by Jeffhowley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LaBouef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Honda of Westborough responded

Jeff, we're glad to know that your experience at Herb Chambers Honda of Westborough was straightforward and professional. We always aim for transparency in our transactions. Thanks for choosing us!

February 23, 2024

Willing to work with you on installing OEM or aftermarket parts. Many Honda parts are way overpriced. Also willing to use multiple discounts to help ease the pain of the final bill. More

by Thomasscintolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Feb 23, 2024 -

Herb Chambers Honda of Westborough responded

Hi Thomas, we're glad to know that our team at Herb Chambers Honda of Westborough was able to assist you with your needs and make the process more affordable. We look forward to serving you again! Safe travels!

February 22, 2024

Excellent experience. Everyone was knowledgeable, efficient and courteous. Impressed by video of my car and work completed by technician. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair, Ryan Slobodian
Feb 22, 2024 -

Herb Chambers Honda of Westborough responded

Hi Ellen, we're glad to know you had an excellent experience at Herb Chambers Honda of Westborough. It's great that our team could impress you with their knowledge and efficiency! Safe travels!

February 22, 2024

I couldn’t have asked for a better salesman than David Yang! He was very, very patient, kind and respectful. He made sure I understood everything about the car. He took his time and was very respectful of More

by cynto46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ruttencutter, finance person was awesome! He was friendly, patient and respectful! I was very impressed with him. He helped me to understand everything. Very happy with him!
Feb 23, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to know that David Yang provided you with such a fantastic experience at Herb Chambers Honda of Westborough! It's great to see how much you appreciated his patience and respectfulness. We hope you continue enjoying your new car, and we appreciate any recommendations.

February 22, 2024

Scott was the best! He was very professional and attentive to my questions and needs, and he explained the summary of my service. More

by marydriscoll622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 23, 2024 -

Herb Chambers Honda of Westborough responded

Mary, we're glad to know Scott was able to provide you with excellent service here at Herb Chambers Honda of Westborough. We appreciate your feedback and look forward to assisting you again in the future!

February 22, 2024

I’m very pleased with the service at Herb Chambers Honda of Westborough. Everyone is extremely nice and professional and they do excellent work. I would recommend this dealership to anyone. Thank you to Ang More

by mcooney1955
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
Feb 23, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know you had a positive experience with Angela and our service department at Herb Chambers Honda of Westborough. Thanks for your recommendation!

February 19, 2024

Clean, welcoming, organized, timely service. Was confused. However, I was told car would be washed and vacuumed and when I saw the car inside, I could pick it up and go but when I went to pick i More

by Cheshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 19, 2024 -

Herb Chambers Honda of Westborough responded

Hi Cheshire! We appreciate your feedback and apologize for any confusion regarding the car wash. At Herb Chambers Honda of Westborough, we aim to provide clear communication at all times. We'll work on improving this aspect in future interactions with our customers. Thank you!

February 19, 2024

I had a great weekend with the associates during my car purchase. They were kind enough to help me through out the process. It was an excellent experience meeting with them. More

by Jerome T. Wiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avein
Feb 19, 2024 -

Herb Chambers Honda of Westborough responded

Hi Jerome! We're delighted you had a great experience with our team at Herb Chambers Honda of Westborough. Thanks for choosing us and enjoy your car!

February 17, 2024

Knowledgeable, helpful, respectful, easy to talk to and most of all willing to make a deal. More

by JohnA
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Avenue watson
Feb 19, 2024 -

Herb Chambers Honda of Westborough responded

This is great to hear, John! Thank you for rating the Herb Chambers Honda of Westborough team five stars! We hope you love your new car!

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