Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Honda of Westborough
Westborough, MA
2,971 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,971 reviews
November 05, 2024
Courtesy loaner was fantastic. Service was prompt and thorough. Had I not accepted the warranty extension when the car was purchased it would have been an unmanageable repair. Than Service was prompt and thorough. Had I not accepted the warranty extension when the car was purchased it would have been an unmanageable repair. Thanks for the upsell. More
by Richard
Employees Worked With
Emily
November 04, 2024
Welcoming reception on arrival with quick attentive reception with my service advisor Emily who was well versed with her tasks at hand. I was kept informed about the concerns noted by the service tech reception with my service advisor Emily who was well versed with her tasks at hand. I was kept informed about the concerns noted by the service tech More
by joekober
Employees Worked With
Emily service rep
November 03, 2024
Came in for tires and inspection. The service was very good, as usual, but the care and details were not. I got my car back with the plastic on the seat, dirty paper mat on the floor, The service was very good, as usual, but the care and details were not. I got my car back with the plastic on the seat, dirty paper mat on the floor, dirt on the entry, grease on the fender, all the seat belts buckled, my rear cargo mat all scrunched up blocking my view out the rear, and old glue around my new inspection sticker. Nothing that affects the actual service, which is great, but these little details have suffered more and more over time. More
by shuston
Employees Worked With
November 03, 2024
First time Honda owner, service was excellent. . Scott made sure my needs are in process! . Scott made sure my needs are in process! More
by bouellette935
Employees Worked With
November 02, 2024
Service rep Albin was friendly, helpful, knowledgeable and efficient! Servicing of my HRV was done quickly while I relaxed in comfort! Thanks. and efficient! Servicing of my HRV was done quickly while I relaxed in comfort! Thanks. More
by maryfitz18
Employees Worked With
Service dept….Albin
November 01, 2024
I cared for an appointment. No problem. I showed up at the time. Service was great. Car was ready when I was told it would be. Very happy!! No problem. I showed up at the time. Service was great. Car was ready when I was told it would be. Very happy!! More
by tombuck8856
Employees Worked With
Albin Bytyoi
October 31, 2024
Customer service and satisfaction is their priority! Easily accommodated appointment request and facilitated the entire process! Easily accommodated appointment request and facilitated the entire process! More
by elaine-arthur
October 31, 2024
Bryanna was very friendly, professional and so patient. She went above and beyond to make sure everything was a good experience! Thank you, June and Bob She went above and beyond to make sure everything was a good experience! Thank you, June and Bob More
by June and Bob
Employees Worked With
Service- Bryana
