Herb Chambers Honda of Westborough

I had a fantastic experience buying my 2024 Honda Pilot at Herb Chambers Honda of Westboro! I had previously visited a different Honda dealer and didn't have the best experience. Andy was a great salesman, at Herb Chambers Honda of Westboro! I had previously visited a different Honda dealer and didn't have the best experience. Andy was a great salesman, very knowledgeable about the car, and patient while working with us. Andy was great to work with from the moment we walked, through picking up the car a couple of days later, and even since with checking in about the car. He was very communicative throughout the process as well. We also had the pleasure of working with the sales manager John who was helpful and willing to work with us to get a fair deal. Sometimes buying a car can feel nerve-wracking and uncomfortable, but all the people at Herb Chambers Honda of Westboro made it feel comfortable and personal. Thanks to everyone! More

Service on my car was excellent, both James the service advisor and manager were great to work with. advisor and manager were great to work with. More

Outstanding help from David! It's obvious that he really cares about making it a good experience for the customer. We look forward to working with him again in the future. It's obvious that he really cares about making it a good experience for the customer. We look forward to working with him again in the future. James and Seth were also great to work with, straightforward and kept the process easy. Thanks! More

I have always been happy with the sales and service departments at the Westborough Honda Dealership. departments at the Westborough Honda Dealership. More

Came in to discuss my early lease trade in options. Worked with Andy and his manager and while we couldn’t come to a deal that first day, Andy called back and we worked through it with the help of his Worked with Andy and his manager and while we couldn’t come to a deal that first day, Andy called back and we worked through it with the help of his manager as well. I had a pleasant experience in all aspects of this trade in and I look forward to continued business with this location. More

Excellent service from my advisor Scott, look forward to doing more business with him. He was very polite, and helpful. Always answered my question and showed me a few things about my car I was not aware of doing more business with him. He was very polite, and helpful. Always answered my question and showed me a few things about my car I was not aware of. More

My 2021 Honda hr-v needs a new transmission at 94,000 miles. This Honda dealership sold me a defective transmission. Honda had a massive recall on the 2016-2020 hr-v on the transmissions for this exact s miles. This Honda dealership sold me a defective transmission. Honda had a massive recall on the 2016-2020 hr-v on the transmissions for this exact same problem(software does not properly monitor internal fluid pressure and detect early CVT belt failure)(The warranty covers the 2016-2020 up to 150,000 miles for the transmission because of this issue. I have a 2021 with the exact same issue and they won’t cover it for me. The way Honda fixed the issue is by changing the warranty to 60,000 miles on the 2021. They did this because they know they are going to fail. What a scam. They wanted me to pay $8,100 for a replacement. They agree on coming down to $5,100 on a used transmission replacement. This is a big rip off. I sent them all the paper work showing we have kept up with the vehicle. We have done all the proper maintenance necessary. Honda made me send all the oil changes and transmission fluid changes. Then they still wouldn’t do anything. I’ve owed 3 Hondas and all of them drove over 200,000 miles with no transmission issues. I wish Honda would step up and do something about this. Don’t buy from this dealership. It was the worst experience I’ve ever had with a car. I’m never buying from Honda again. These CVT transmissions are junk and Honda knows it. More

Very professional sales team. I got a good deal on my car. First experience yesterday with the service team. My service advisor was excellent. She explained everything very well a I got a good deal on my car. First experience yesterday with the service team. My service advisor was excellent. She explained everything very well and answered all my questions. More

Quick and adaptive to client needs thanks Avein for your professionalism and personable approach! You made things easier professionalism and personable approach! You made things easier More

I had a great experience with Herb Chambers (third time). I didn't feel pressured at all to lease and was given the opportunity to ask as many questions as needed. I didn't feel pressured at all to lease and was given the opportunity to ask as many questions as needed. More