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Herb Chambers Honda of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
2,975 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,975 reviews

April 09, 2024

All in all today eventually worked out fine. Alls well that ends well. Brakes were fine. More

by carolsubs
Recommend Dealer
Yes
Employees Worked With
Alex, James, and the other finance person
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Apr 10, 2024 -

Herb Chambers Honda of Westborough responded

We appreciate your feedback and hope to assist you again, Carol! Don't hesitate to reach out if there's anything we can help with in the future. Thank you! - Herb Chambers Honda of Westborough

April 03, 2024

Angela was fantastic. 5 star service across the board. As good as it gets. Have no hesitation to recommend More

by Rob Gagne
Recommend Dealer
Yes
Employees Worked With
Angela
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Apr 04, 2024 -

Herb Chambers Honda of Westborough responded

Rob, we're delighted to know Angela provided you with top-notch service at Herb Chambers Honda of Westborough. Thanks for your recommendation and the five-star review!

April 03, 2024

Everything is explained about the service to be performed. No attempt to sell you a product or service that is not needed. Clean, bright space to wait in. More

by mmmacdonald45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela, the service tech
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Apr 04, 2024 -

Herb Chambers Honda of Westborough responded

We appreciate your feedback! It's great to know that our team at Herb Chambers Honda of Westborough provided you with a clear explanation and comfortable waiting area. We always strive for honesty in our services. Thank you!

April 01, 2024

Sales team was straightforward and direct. Hilary was both helpful in selecting the exact car and accommodating of my schedule. An excellent experience to start the next automotive adventure! More

by rc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary Ovalles
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Apr 01, 2024 -

Herb Chambers Honda of Westborough responded

Hi RC! We're glad to know our team, especially Hilary, was able to provide a straightforward and accommodating experience for you at Herb Chambers Honda of Westborough. Enjoy your car and the adventures it brings!

April 01, 2024

It was a great experience as usual. Avien was thorough and went through all aspects of the car. Couldn’t be happier. More

by Jaher2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to know that you had a great experience with us at Herb Chambers Honda of Westborough. It's wonderful to see Avien was able to assist thoroughly! Enjoy your new ride and thank you for the review!

March 31, 2024

Service department was very clear about what needed to be taken care of with my car and took care of the repairs quickly. More

by annefortier1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Westboro Service Department
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Apr 01, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know our service department at Herb Chambers Honda of Westborough was able to assist you efficiently and effectively. Thanks for sharing your experience with us!

March 30, 2024

Patrick McCutchen Sold me the first car he showed me. BEST SALESMAN EVER! KIND, CURTIOUS AND PATIENT More

by joanhutt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick McCutchen
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Apr 01, 2024 -

Herb Chambers Honda of Westborough responded

Hi Joan! We're delighted to know that Patrick provided you with such a great experience at Herb Chambers Honda of Westborough. Thanks for your kind words and enjoy your car!

March 29, 2024

Excellent service, No pressure salesman! Manager was very helpful and easy to work with. Very happy with my experience and my new car!! More

by tombuck8856
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LaBouef
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to know you had a great experience with our team at Herb Chambers Honda of Westborough! Enjoy your new car and thank you for the positive feedback.

March 28, 2024

Had a great experience with the complimentary oil change. Angela was great and very responsive. Bryan the mechanic sent me a video to explain everything he was doing. Couldn't ask for much more. More

by eric.allen.craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela, Bryan
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Mar 29, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know you had a great experience with our complimentary oil change service at Herb Chambers Honda of Westborough. It's wonderful that Angela and Bryan were able to provide such responsive and informative assistance! Thanks for the review!

March 27, 2024

I really appreciate your way of approach to customers. Your time to explain things was astonishing. Overall, everything came up good. More

by Akua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick McCutchen, Seth Ruttencutter
Report | Print
Mar 27, 2024 -

Herb Chambers Honda of Westborough responded

Hi Akua! We're so glad to know that you had a positive experience at Herb Chambers Honda of Westborough! Our team takes pride in providing detailed explanations and top-notch service. Thanks for your review, we appreciate it!

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