Herb Chambers Honda of Westborough

recall recently visited to pick up registration and have my new CRV inspected. I was informed that a recall had just been issued and that they would apprecia recently visited to pick up registration and have my new CRV inspected. I was informed that a recall had just been issued and that they would appreciate the opportunity to get that taken care of while I was there if I had the time. If not, I was assured that they would have me out the door in short order, with an inspection and an appt that was convenient. I decided to spend the promised 1.75 hrs and was delighted to have it ready and waiting 20 minutes early. More

Excellent service All staff very professional and on time. I will certainly go back for service. I recommend this center for service. They are also open on Sunday. All staff very professional and on time. I will certainly go back for service. I recommend this center for service. They are also open on Sunday. More

Service Advisor Justin had a quick response of my car maintenance questions. He also referred me to the parts department for a quote of trunk lock and provided me a q Justin had a quick response of my car maintenance questions. He also referred me to the parts department for a quote of trunk lock and provided me a quote of labor charge in a timely manner. More

Great customer service! I was there for a normally scheduled appointment and received great customer service. I was waiting there and my consultant checked in on me to see if I was there for a normally scheduled appointment and received great customer service. I was waiting there and my consultant checked in on me to see if I needed anything (even though the coffee is self service) he offered to get me one. He checked in regularly to let me know if I was still on track to be out of there in the time window provided. Was just a very pleasant experience. More

Very Satisfied Justin was very hospitable, helpful and honest with my questions and needs. It took less time than I imagined to complete the job! In all, it was a Justin was very hospitable, helpful and honest with my questions and needs. It took less time than I imagined to complete the job! In all, it was a very good experience! Thank You! More

Randy is amazing! Randy has an abundance of product knowledge and has displayed superb customer service skills! He is attentive and delivers a tailored experience to ea Randy has an abundance of product knowledge and has displayed superb customer service skills! He is attentive and delivers a tailored experience to each customer. More

Randy Robinson Did a great job getting me in and working through what needed to be done on my Honda Civic Coupe. Very efficient, courteous and professional Did a great job getting me in and working through what needed to be done on my Honda Civic Coupe. Very efficient, courteous and professional More

CRV oil changet The service personnel were very pleasant, washed my car, snack area well provided with snacks & drinks for our comfort. Didn’t remove the seat stain The service personnel were very pleasant, washed my car, snack area well provided with snacks & drinks for our comfort. Didn’t remove the seat stain though I asked the attendant, he ran in to the garage but maybe for a different reason then my small stain... o well, maybe next time. More

Good customer care Randy was the Service advisor - did a good job in explaining the options. Ended up with large bill but I think you gotta spend to keep the car in good Randy was the Service advisor - did a good job in explaining the options. Ended up with large bill but I think you gotta spend to keep the car in good condition. The renovated facility is huge improvement. Courtesy drop/pic also works well More

Quick and easy It was an appointment for the recall software update. Matt greeted me and explained what is going to happened. He called shuttle service to get me at It was an appointment for the recall software update. Matt greeted me and explained what is going to happened. He called shuttle service to get me at my work while the car in service. Once completed I was picked up bu shuttle car again. Very convinient. Thank you so much. More