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Herb Chambers Honda of Westborough
Westborough, MA
2,916 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,916 reviews
October 28, 2019
Absolutely awesome experience in every way! I bough a Passport with the help of Manny my salesman. He made the process extremely smooth with no glitches whatsoever. He went above and beyond to b I bough a Passport with the help of Manny my salesman. He made the process extremely smooth with no glitches whatsoever. He went above and beyond to be informative, helpful and supportive. He sold me a fabulous car and delivered it to my work. He explained all of the functions in detail. Aside from being totally competent, he is a nice guy. Funny too!!! Would highly recommend him, the dealership and the car! More
by Linda
Employees Worked With
Manny and another very awesome sales guy. Don’t remember his first name but his middle name is John. Sorry!
October 26, 2019
Great experience Jody was extremely helpful. He was able to provide the price up front for all my issues. There were no hidden costs. I would recommend him to anyone. Jody was extremely helpful. He was able to provide the price up front for all my issues. There were no hidden costs. I would recommend him to anyone. More
by Amanda B
Employees Worked With
Jody Smith
October 26, 2019
Excellent experience! My service appointment was pleasant and efficient from start to finish. The car was done 15 minutes earlier than promised. The service adviser was f My service appointment was pleasant and efficient from start to finish. The car was done 15 minutes earlier than promised. The service adviser was friendly, thorough and helpful, and both the check-in and check-out procedures were simple and fast. The waiting area was clean and inviting. More
by Chip F
Employees Worked With
Patrick Army
October 25, 2019
Rebuilt engine Patrick was outstanding handling the I issues with our vehicle. Kept us very informed. Very professional and provided us with a loaner vehicle. Outs Patrick was outstanding handling the I issues with our vehicle. Kept us very informed. Very professional and provided us with a loaner vehicle. Outstanding service More
by Dbudri
Employees Worked With
Patrick Army
October 25, 2019
Really fast repair on my 2017 CRV. The shift knob broke off on my car and needed immediate repair. This happened on a Saturday, we called the service dept said come over, I expected to The shift knob broke off on my car and needed immediate repair. This happened on a Saturday, we called the service dept said come over, I expected to leave the car there, but they fixed it right then. I will always deal with Herb Chambers Honda. Excellent service. PS. They said the knob was a recall from factory, I hadn’t received my notice yet. More
by Sandy
Employees Worked With
Jody Smith
October 23, 2019
2 dashboard lights came on check engine. going out of town and needed help. the gentleman at desk made sure things were taken care of that day. explained the problem to us. ordered a part to going out of town and needed help. the gentleman at desk made sure things were taken care of that day. explained the problem to us. ordered a part to be installed later. More
by reg
Employees Worked With
Patrick
October 22, 2019
Great customer service Drive up and quickly taken care of by service reps. Friendly service rep. Quoted about 45 minutes wait and it was less than 20 minutes for the inspec Drive up and quickly taken care of by service reps. Friendly service rep. Quoted about 45 minutes wait and it was less than 20 minutes for the inspection sticker. More
by Sue
Employees Worked With
Jody Smith
October 19, 2019
Quick and easy service I waited for the vehicle for a routine oil change and also two warranty concerns. Everything was completed quickly and Pete kept me informed the whole I waited for the vehicle for a routine oil change and also two warranty concerns. Everything was completed quickly and Pete kept me informed the whole time More
by Jeff
Employees Worked With
Peter Roun
October 17, 2019
Service and waiting area are great Overall the service are great, and waiting area is also good, Although there is a software update didn’t go through and need to come back. I was infor Overall the service are great, and waiting area is also good, Although there is a software update didn’t go through and need to come back. I was informed the issue and status. More
by Chenyang Bai
Employees Worked With
Justin Sbrogna
October 15, 2019
Recall on Air bag Everyone was very helpful. They were honest and did not try and add on other things to do. I was also able to have the courtesy van pick me up at work Everyone was very helpful. They were honest and did not try and add on other things to do. I was also able to have the courtesy van pick me up at work so I could get my car. More
by cam
Employees Worked With
Randy Robinson
