Herb Chambers Honda of Westborough

Service dept considerate of my vehicle by returning it to me free of grime on my steering wheel and the floor mats me free of grime on my steering wheel and the floor mats More

This is our second time purchase at this location. Mir Iqbal, sales person helped us buy our new SUV. He is very helpful and quick and made it a very good experience. We'll start from here for our nex Mir Iqbal, sales person helped us buy our new SUV. He is very helpful and quick and made it a very good experience. We'll start from here for our next car purchase. More

I was very happy with the Customer Service received from Alex. I would happily come back again. Alex. I would happily come back again. More

Sales rep David was professional, very knowledgeable, and extremely helpful throughout the entire sales process, and even following the sale! I was very impressed with how he handled every engagement of the extremely helpful throughout the entire sales process, and even following the sale! I was very impressed with how he handled every engagement of the sales process. More

Service from James Sinclair was great. He explained what was going to take place with my service very clearly. He stated he would have me in and out quickly, which he did. Highly recommend He explained what was going to take place with my service very clearly. He stated he would have me in and out quickly, which he did. Highly recommend you see James Sinclair at Herb Chambers Honda of Westborough for your cars service needs. More

My service was fine as always. However, while I sat in the waiting area there was an employee (I believe was probably management level) talking to a client. It was an ongoing debat However, while I sat in the waiting area there was an employee (I believe was probably management level) talking to a client. It was an ongoing debate. The client believed that Honda should offer to help/fix whatever the problem was with their car. The employee continuing to say it wasn’t the dealerships problem. This debate went on for a bit with the employee eventually telling the client they could take their business elsewhere. Finally the client asked to see this individuals manager. Although their voices were not raised you could not help but hear the conversation. This should have been taken to a more private area, not the waiting area. Regardless of who may have even right or who may have be wrong it sure left a bad taste for Herb Chambers customer service not to mention it was awkward for those sitting there. This all took place sometime between 4-5pm on Friday, June 7th. Maybe a little more training for this employee as it relates to customer service with difficult clients. More

The care that was given to my wants, needs and satisfaction could not have been any better. I will always by my car from Jim at Herb Chambers. I trust him implicitly. satisfaction could not have been any better. I will always by my car from Jim at Herb Chambers. I trust him implicitly. More

The salesman and finance person were polite and helpful. The atmosphere at the dealership we warm and relaxing. The conversation was informed. The atmosphere at the dealership we warm and relaxing. The conversation was informed. More

Service here is great. They were very accommodating to my schedule and the advisor and service manager were professional, knowledgeable, and had great customer service. They were very accommodating to my schedule and the advisor and service manager were professional, knowledgeable, and had great customer service. More

David was absolutely amazing in helping me find my best options for my new car and made the process very easy and non stressful! Having someone on my side helping me achieve my goal was an amazing opportun options for my new car and made the process very easy and non stressful! Having someone on my side helping me achieve my goal was an amazing opportunity to experience More