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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,975 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,975 reviews

August 02, 2024

My experience with your HONDA dealership for a new valet key was super and the associate was kind and courteous. The wait time was acceptable Sr. Lorraine Dalpe More

by srldalpe@yahoo.com
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ann Marie Mullaney
Aug 02, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your positive experience with Herb Chambers Honda of Westborough! We're glad to hear our associate provided kind and courteous service, and that the wait time was acceptable. Safe travels!

August 01, 2024

Knowledgeable Easy to work with Knew product and comps with other cars Spent more than enough time to u destined the car after purchase Answered every question More

by Gayle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Wyman - 5 stars
July 28, 2024

I have no negative comments. The sales help was courteous, and helpful in providing the CRV of interest. Provided a good and thorough run down of options in the vehicle. Demon More

by wsmuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Herb Chambers Honda of Westborough provided courteous and helpful service, ensuring you understood all the features of your new CR-V. Enjoy the ride!

July 26, 2024

Good service, good environment, fast employees and excellent turnaround time, definitely recommend getting all service here More

by A.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annmarie
Jul 29, 2024 -

Herb Chambers Honda of Westborough responded

A.M, thank you for recommending Herb Chambers Honda of Westborough! We're glad to hear you enjoyed our service and environment. See you next time!

July 26, 2024

Understood the actual problem and answered all the questions in timely manner. We are satisfied with the service provided. More

by Venu1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 29, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to hear that our team at Herb Chambers Honda of Westborough could address your concerns and provide timely answers. Thank you for sharing your satisfaction with our service!

July 26, 2024

Bryana my service advisor was very courteous and explained all of Honda's policies. She represents Herb Chambers Honda in Westborough. Very pleased today More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana
Jul 29, 2024 -

Herb Chambers Honda of Westborough responded

John, we're delighted to hear that Bryana provided you with excellent service at Herb Chambers Honda of Westborough. Thanks for sharing your positive experience!

July 24, 2024

Alex was a pleasure to work with. He was courteous, knowledgeable and respectful our time. Will recommend Herb Chambers to friends and family. More

by amykay1117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander in sales and Adelle
Jul 24, 2024 -

Herb Chambers Honda of Westborough responded

Amy, we're delighted to hear Alex provided such a positive experience at Herb Chambers Honda of Westborough. Thanks for recommending us!

July 24, 2024

Patrick is very knowledgeable, courteous, and friendly. He made choosing the perfect car an easy process. More

by Judy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Jul 25, 2024 -

Herb Chambers Honda of Westborough responded

Judy, we're delighted to hear that Patrick made your car-buying experience smooth and enjoyable at Herb Chambers Honda of Westborough. Thanks for the great feedback!

July 23, 2024

Great sales staff, reasonable prices, very helpful in picking the right vehicle for my family's needs More

by pip1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mai and Toan
Jul 24, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to hear that our sales staff at Herb Chambers Honda of Westborough could assist in finding the perfect vehicle for your family. Thanks for sharing your positive experience!

July 23, 2024

Bad work not fix the problem and very bad costumer service they charge and not resolved the problem of my car why I'm leave there for fix.not recomendation. More

by elcosme1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Herb Chambers Honda of Westborough responded

We're disappointed to hear about your experience. We'd appreciate the chance to address your concerns, so please reach out when you can. Thank you, James A. Bulger - General Manager - james@herbchambers.com

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