Back

Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,223 Reviews

1,223 Reviews of Herb Chambers Honda of Seekonk - Service Center

Sort by
September 22, 2021

Excellent customer service always. Always willing to provide answers to questions in a friendly manner. More

by Elijah Barnard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Belmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Herb Chambers Honda of Seekonk responded

Thank you for the excellent review, Elijah! We appreciate you being a Herb Chambers Honda of Seekonk customer and look forward to your next visit with us!

September 21, 2021

Car doesn’t drive the same. There is something now wrong with the tire and brakes. Car greatly decelerates after giving gas on the highway and now shakes. I was advised to spend $60 on bulbs for an inspecti More

by Tylerjrocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Islip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Herb Chambers Honda of Seekonk responded

I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience when servicing your vehicle with us, and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly we did not deliver on that goal with your visit. Thank you again for bringing it to my attention. If I can be of any assistance please email me scott@herbchambers.com or call me at (508)336-7100. Again, I apologize. Scott Birtles – General Manager

September 21, 2021

I have been a customer since the dealership opened in 1992. My late husband and I not only bought (and buy) cars from Herb Chambers but we returned for service and I continue to this day. This is the onl More

by Clawdebt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Herb Chambers Honda of Seekonk responded

Thank you for choosing us as your #1 dealership! We're so lucky to be doing business with you 29 years later! We appreciate you as a customer, and look forward to working with you again! Herb Chambers Honda of Seekonk

September 20, 2021

Every time I come in for service I am treating with respect and the service members are courteous and knowledgeable! More

by Manny79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 21, 2021 -

Herb Chambers Honda of Seekonk responded

Thank you for your confidence in our team, Manny! We appreciate you as a customer at Herb Chambers Honda of Seekonk

September 17, 2021

Kelvin handled my service appt.. Explained what was done and what I should take care of in a future visit. I liked this personalized service! Thanks Kelvin. More

by georgemello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Almonte
Sep 20, 2021 -

Herb Chambers Honda of Seekonk responded

We're so glad the Herb Chambers Honda of Seekonk team made this an easy experience! Thank you, George! Kelvin will see you at your next appointment!

September 17, 2021

Went in for oil change/general maintenance. Everything was taken care of in a timely manner with friendly service and great explanation of cost and service. More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Herb Chambers Honda of Seekonk responded

Thank you, Jen! It's great to hear that the team made your oil change go smoothly! We'll see you at your next appointment! - Herb Chambers Honda of Seekonk

September 17, 2021

My service manager was very helpful and above all honest. Tim kept me informed and his concern was very reassuring. It was refreshing to have him. More

by Smokingfeet
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Herb Chambers Honda of Seekonk responded

We're happy Tim could help you feel at ease during your visit! Thank you for your five-star review of Herb Chambers Honda of Seekonk!

September 17, 2021

Very professional. They had my car ready when they said they would. Clean and comfortable waiting area. More

by forloneydl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin
Sep 17, 2021 -

Herb Chambers Honda of Seekonk responded

Thank you for the positive feedback about your recent visit with us here at Herb Chambers Honda of Seekonk! We hope to see you again next time!

September 14, 2021

Staff was extremely knowledgeable and helpful they also kept me updated on the progress of my repairs More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elo Hernandez
Sep 14, 2021 -

Herb Chambers Honda of Seekonk responded

Gloria, The Herb Chambers Honda of Seekonk team is grateful to you for leaving us this kind review! Thank you for the five-star rating!

September 14, 2021

This is our 5th car from Herb Chambers in Seekonk. Today, service advisor Oscar Mota, 3220, helped me out and as usual, I received the best service Thai I have come to expect at this dealership. More

by Nancy6schneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Mota
Sep 15, 2021 -

Herb Chambers Honda of Seekonk responded

Thank you for coming to Herb Chambers Honda of Seekonk for a 5th time and for letting us care for your vehicle! We're so grateful to have you as a customer and we're glad Oscar could help you have a great experience! We look forward to seeing you again for your next appointment!

Sep 15, 2021 -

Nancy6schneider responded

You have always had a great service staff, starting with Tim. You can also thank Cliff Stern for at least 4 of those 5 purchases. See you soon.

...
98
...