Herb Chambers Honda of Seekonk - Service Center

Service advisor was very friendly and professional! I was there for scheduled maintenance, though I was reminded about a recall that I need to have addressed. The issue I have is that Honda will not pr I was there for scheduled maintenance, though I was reminded about a recall that I need to have addressed. The issue I have is that Honda will not provide a loaner when a recall repair is needed. I am self employed and work about 40 miles away from the dealership, I haven’t figured out a way to get this repair done and be without my vehicle for several hours. I feel like Honda should be providing loaners for recall repairs. More

Great service in and out , a job well done. Nice to have the car looked at by Honda dealership Nice to have the car looked at by Honda dealership More

Ease of making appointment . Great customer service. Explain the issue and video walk thru. Great customer service. Great customer service. Explain the issue and video walk thru. Great customer service. More

Great experience. Scott in service was very detailed and helpful. He even gave my daughter some cookies while we waited. Went in with an appointment and was out rathe Scott in service was very detailed and helpful. He even gave my daughter some cookies while we waited. Went in with an appointment and was out rather quickly after an estimate was approved. Overall, great experience! More

Best Honda dealer. Very customer friendly. It's a good touch to have your car cleaned after servicing. Very customer friendly. It's a good touch to have your car cleaned after servicing. More

First time customer for service. Service opened at 7 am (7:30 appt). Fourth vehicle in line & greeted by an attendant who directed me to Service advisor (2 were processing customer Service opened at 7 am (7:30 appt). Fourth vehicle in line & greeted by an attendant who directed me to Service advisor (2 were processing customers). Waited 5 minutes to see advisor but noticed that “greeter” had opened my hood & was filling up the windshield washer container. Never ever had that service done at any dealership while car was waiting to go into service. A short time after car went into service, I received a video message from the service technician concerning significant issues with the front sock absorbers on my 15 year old Honda. I spoke with the Service Advisor, Kelvin Almonte, who was professional, knowledgeable & very helpful concerning the estimated repair costs. He spoke with the parts manager as there appeared to be an error in the estimate. The total time of the appointment was less than an hour but did not include the major repair. It was one of the most pleasant service appointments at a dealership I’ve had in over 50 years. More

This was my first service visit and I was pleased with the attention and details that I received the attention and details that I received More

Tim is service is amazing to deal with. He listens to what I am concerned about and communicates throughout the service process. My car has 215,000 miles on it and it’s still running strong He listens to what I am concerned about and communicates throughout the service process. My car has 215,000 miles on it and it’s still running strong thanks to Tim and his team. More

Wow! The customer service here is excellent. We brought our 24' Odyssey for it's first oil change and they washed it too. I'm just the happiest Dad in his The customer service here is excellent. We brought our 24' Odyssey for it's first oil change and they washed it too. I'm just the happiest Dad in his Honda! More

Service was timely, quality, and friendly. I will definitely be back at this location in the future. I will definitely be back at this location in the future. More