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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,220 Reviews

1,220 Reviews of Herb Chambers Honda of Seekonk - Service Center

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April 21, 2022

I had extensive issues with my vehicle that required repairs. Ron, my advisor in the service department, handled everything with confidence and in a professional manner. He went above and beyond to get More

by MRC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Rodas
Apr 21, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for sharing your experience! We're so glad Ron was able to get your vehicle back in working order and we'll be sure to pass along these kind comments to him. Thanks for trusting Herb Chambers Honda of Seekonk with your business and please don't hesitate to reach out if we can be of service again in the future!

April 21, 2022

Received great service. Thank you to service advisor Molly. Your very professional and very efficient. Judy Dionne More

by Jadionne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly service advisor
Apr 22, 2022 -

Herb Chambers Honda of Seekonk responded

Hi Judy, thank you for taking the time to share your experience working with Molly at Herb Chambers Honda of Seekonk! We appreciate your recommendation and look forward to seeing you at your next appointment!

April 21, 2022

Very pleased with the service department, cleanliness of waiting area, friendliness of staff and reasonable wait time for service on vehicle. More

by d.pachecojr@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gallant
Apr 22, 2022 -

Herb Chambers Honda of Seekonk responded

We're so happy to hear this! Thank you for visiting Herb Chambers Honda of Seekonk. We hope we have the opportunity to serve you again in the future!

Apr 22, 2022 -

d.pachecojr@comcast.net responded

My plan in the future is to use Herb Chambers to service my Honda CR-V.

April 19, 2022

Went in for a recall when I’ve received multiple letters each one stating there would be free loaner vehicles available while I wait. When I arrived I asked about the loaner vehicles and they were unable to More

by Activisionsucks42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Apr 16, 2022 -

Herb Chambers Honda of Seekonk responded

I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience when servicing a recall with us, and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly we did not deliver on that goal with your visit. Thank you again for bringing it to my attention. If I can be of any assistance please email me scott@herbchambers.com or call me at (508)336-7100. Again, I apologize. Scott Birtles – General Manager

April 19, 2022

Service assistant, Ronald Rodas, did an excellent job as part of my service visit… knowledgeable and professional. More

by larmisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Rodas
Apr 19, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for supporting our team at Herb Chambers Honda of Seekonk! We're so happy that Ronald took excellent care of you!

April 17, 2022

Great customer service and great communication about repairs. We always recommend Herb Chambers Honda Seekonk. Thank you so much!! More

by Ericredick3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald in service
Apr 17, 2022 -

Ericredick3 responded

Thank you for continued great service

Apr 19, 2022 -

Herb Chambers Honda of Seekonk responded

It's our privilege to serve you! Thanks for trusting the Herb Chambers Honda of Seekonk team with your business. We appreciate your support and look forward to seeing you next time!

April 17, 2022

Best service of all. Tim is has been so helpful on so many topics. He knows us and our cars. More

by federschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for the wonderful feedback! We're so glad Tim continues to provide you with helpful & knowledgeable service and we'll be sure to share these kind comments with him. Take care and we'll see you next time here at Herb Chambers Honda of Seekonk!

April 16, 2022

Honest, trustworthy, friendly, professional. Just what you want in a car dealership. Highly recommend! True quality care. Quick and efficient. Tim Islip, service representative, very experi More

by putty51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for being a Herb Chambers Honda of Seekonk customer! We're happy to hear that Tim & the team continue to provide you with such wonderful service and we'll be sure to pass along these kind comments. Thanks again for trusting us with your business - we look forward to your next visit!

April 15, 2022

Service completed as I requested in a timely manner. Explained future needs of my car. More

by Krjag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Rodas
Apr 18, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for trusting the Herb Chambers Honda of Seekonk team with your service needs! We appreciate your support and hope to see you again in the future!

April 15, 2022

Ronald was helpful and took the time to go through today’s service in addition to the breakdown of the next service I would need. More

by raheb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald
Apr 18, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for the wonderful feedback! We're happy to hear Ronald was so helpful to you during your visit and we hope to see you again next time here at Herb Chambers Honda of Seekonk!

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