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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,220 Reviews

1,220 Reviews of Herb Chambers Honda of Seekonk - Service Center

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May 26, 2022

Very courteous, professional and honest. A great place to go to get your car serviced. More

by RI123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for the wonderful review! We appreciate the words, and we hope to see you here again. -Herb Chambers Honda of Seekonk

May 25, 2022

Have been going to Herb Chambers for years since buying my 2006 Civic from them, have always been satisfied, always been treated courteously, always felt I could trust them over repairs, etc. Once they eve More

by jan
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Herb Chambers Honda of Seekonk responded

Jan - thank you so much for all of your support over the years! We're happy to hear our service team continues to take such wonderful care of you & your vehicle and we look forward to your next visit with us here at Herb Chambers Honda of Seekonk!

May 24, 2022

As usual excellent service. Easy to get appointment. Always take car immediately. Seamless. Very satisfied. More

by pbabine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Herb Chambers Honda of Seekonk responded

It makes us so happy to read your review! Thank you for taking the time to tell us about your experience at Herb Chambers Honda of Seekonk!

May 24, 2022

The service representatives are always very nice and helpful but the time it takes to get something like an oil change done is absurd. I was told my car would be ready in an hour and a half which I alre More

by CathyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Herb Chambers Honda of Seekonk responded

Hi Cathy, I'm sorry to hear we didn't provide you with an efficient appointment, and would like the opportunity to apologize directly. Please contact me at your earliest convenience. Thank,s Scott Birtles - General Manager - scott@herbchambers.com

Jan 24, 2023 -

CathyC responded

I’ve found my way back to Honda because, despite the time it may take to get things done sometimes, they really do provide the best service as far as quality and communication. Since then, I’ve had only good experiences with them. I’m sure the time it took last time was because they were so busy with so many customers because they are so well liked. If I don’t have time to wait, I drop my car off and continue with my day.

May 23, 2022

Malian is extremely professional and very attentive. I service all my cars at the dealership because of her. More

by Tom Arsenian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Herb Chambers Honda of Seekonk responded

Hi Tom, thank you for taking the time to share your experience working with Malian at Herb Chambers Honda of Seekonk! We appreciate your 5-stars and look forward to seeing you next time!

May 20, 2022

Excellent service timely wait for repairs and friendly staff highly recommended for sakes and service More

by bad5476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for the great rating and kind words! We're glad we could make this an easy service visit! - Herb Chambers Honda of Seekonk

May 19, 2022

Excellent service. Always can schedule quickly with clear explanation. Tim in service always takes care of us and keeps us updated. More

by Gsnyd7926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for trusting Herb Chambers Honda of Seekonk with your service needs! Tim & the team look forward to seeing you next time!

May 18, 2022

They set an appointment the next day for us and resolved the issues with the car. Ron called us shortly after we dropped off the car and let us know the issues that needed to be resolved and this dealership More

by Sharon-RI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald in service 5 stars!!
May 18, 2022 -

Herb Chambers Honda of Seekonk responded

Hi Sharon, thank you for taking the time to share your experience working with Ron at Herb Chambers Honda of Seekonk! We're so happy that our team earned your 5-stars!

May 16, 2022

Very easy to deal with they found my tires that were on national back order More

by Jason.perry77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for choosing Herb Chambers Honda of Seekonk, Jason! We look forward to seeing you next time!

May 14, 2022

Very customer service focused. Gave me details about the situation with the car. service was fast 2hr time estimate and car fixed under 2hrs More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Herb Chambers Honda of Seekonk responded

We're proud of our team for helping you get in and out faster than expected, Mary! Thank you for having confidence in us to provide five-star care to you and your vehicle! See you next time! - Herb Chambers Honda of Seekonk

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