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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,350 Reviews
Call Service Center (508) 336-7100

1,350 Reviews of Herb Chambers Honda of Seekonk - Service Center

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June 24, 2023

No longer honors the service deals (oil change) they offer on Yelp. Claims they are "pre-covid". When asked why they don't remove them from the website if they will no longer honor them I was met with " More

by MikeD72
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unsure
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June 24, 2023

Very friendly and professional service. Tim from service department provided exceptional service. Thank you for the good work. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Herb Chambers Honda of Seekonk responded

Thank you, Luis! We're so glad to hear that Tim provided exceptional service during your visit. We appreciate the positive feedback and hope to see you again at Herb Chambers Honda of Seekonk. Have a great day!

June 21, 2023

Need more kind interactions with customers. Overall ok. Will recommend a friend . Great place for car service. More

by albako
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Herb Chambers Honda of Seekonk responded

Albako, thank you for your feedback! We appreciate your recommendation and are glad to hear that you had a positive experience with our car service. We will take note of your suggestion regarding kind interactions with customers and strive to improve in that area. If there's anything else we can do for you or if you have any further comments, please don't hesitate to reach out. Thank you, Scott Birtles - General Manager - scott@herbchambers.com

June 21, 2023

Friendly, professional personnel. Very customer focused and demonstrated desire to insure satisfaction. Good follow up on any questions or concerns. More

by jmcostigan46
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kelvin
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Jun 21, 2023 -

jmcostigan46 responded

Recommended dealership for sales and service.

Jun 23, 2023 -

Herb Chambers Honda of Seekonk responded

Thank you so much! We're glad to hear our team succeeded in providing five-star care and hope to see you again for your next appointment! - Herb Chambers Honda of Seekonk

June 21, 2023

The service rep was very courteous and kept me apprised of what was going on. He explained what w as needed and why. More

by Mae2you
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 23, 2023 -

Herb Chambers Honda of Seekonk responded

We're so glad to hear that you had a positive experience with our service rep at Herb Chambers Honda of Seekonk! Thank you for taking the time to leave us a great review. We appreciate your business and hope to see you again in the future!

June 20, 2023

Ron is awesome very professional friendly and attentive. I love having Ron as my service representative. More

by Rrazza
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronald Rodas
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Jun 20, 2023 -

Herb Chambers Honda of Seekonk responded

We're so glad to hear that you had a great experience with Ron at Herb Chambers Honda of Seekonk! Thank you for taking the time to leave us a positive review. We appreciate your support and look forward to serving you again in the future. Have a fantastic day!

June 20, 2023

Very professional, made quick work of my car troubles. Very accommodating, explained everything that was going to be done. More

by NBCOPRES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
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Jun 21, 2023 -

Herb Chambers Honda of Seekonk responded

We're so glad to hear that you had a professional and efficient experience with our team at Herb Chambers Honda of Seekonk! Thank you for taking the time to leave us a great review. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Drive safely! - The Herb Chambers Honda Team

June 20, 2023

Service is spotty. I have had to return multiple times for corrections for basic things. The first two oil changes ever done on the car when new were done here. Both t More

by Jim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronald
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Jun 26, 2023 -

Herb Chambers Honda of Seekonk responded

Jim, I apologize for the inconvenience you have experienced with our service. We strive to provide quality and reliable service, so it's disappointing to hear that we have fallen short. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Scott Birtles - General Manager - scott@herbchambers.com

June 18, 2023

Kelvin was extremely helpful, and kind. He made my experience wonderful! I would definitely recommend Honda for their service. Thanks kelvin. More

by Duff4evr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Herb Chambers Honda of Seekonk responded

Thank you for sharing your experience working with Kelvin at Herb Chambers Honda of Seekonk! We're honored that he earned your high rating! We look forward to seeing you next time!

June 18, 2023

Excellent service and a 10% discount for having an old car! Fixed the ac and fixed drivetrain on a recall for free. More

by Nuala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Herb Chambers Honda of Seekonk responded

We're so glad to hear that you had an excellent experience at Herb Chambers Honda of Seekonk! Thank you for choosing us for your service needs. We appreciate your feedback and hope to see you again in the future. Drive safely!

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