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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,219 Reviews

1,219 Reviews of Herb Chambers Honda of Seekonk - Service Center

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May 23, 2023

I’ve been going to Herb Chambers Honda of Seekonk for years. Specifically, Tim Islip, Service Advisor, is terrific. He is a pleasure to deal with, knowledgeable, explains issues throughly and always plac More

by Al Schrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Herb Chambers Honda of Seekonk responded

We're glad to have you as a loyal Herb Chambers Honda of Seekonk customer, Al! It's great knowing that Tim has provided quality care and earned five stars for a job well done! Thank you!

May 22, 2023

Overall, very professional service and advice. Checkout was a little bit bumpy as paperwork was not ready at pickup time. More

by jmpreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Herb Chambers Honda of Seekonk responded

We're so happy the experience was so positive and we'll be sure to share your feedback with our team! Thank you for being part of our Herb Chambers Honda of Seekonk family!

May 21, 2023

The service manager Tim and the salesman David told my mother her car was beyond repair and said it was dangerous to drive and forced her to buy a car that same day from the dealership. More

by Center917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Islip
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Herb Chambers Honda of Seekonk responded

Thank you for the review. I would like the opportunity to discuss this situation with you & your mother in greater detail. If one of you could please contact me directly, it would be very much appreciated. Respectfully, Scott Birtles - General Manager - scott@herbchambers.com

May 18, 2023

Great service, pleasant and efficient staff. They are an excellent service center and a trustworthy dealership! More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Birtles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Herb Chambers Honda of Seekonk responded

We're happy you had a positive experience at Herb Chambers Honda of Seekonk, L! It's always our goal to provide excellent service and make our customers feel confident in their choice of dealership. Thank you for sharing your kind words!

May 18, 2023

Staff always friendly and helpful happy with the service they provide and my car always gets done right More

by vanessa_johnson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
May 19, 2023 -

Herb Chambers Honda of Seekonk responded

Thank you for being a Herb Chambers Honda of Seekonk customer, Vanessa! We appreciate you trusting us with your vehicle and look forward to seeing you next time!

May 18, 2023

Kelvin is always very professional and nice. It is always a pleasure working with him. More

by miafrate64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Almonte
May 19, 2023 -

Herb Chambers Honda of Seekonk responded

Thank you for leaving Kelvin and the team five stars! We hope that you come to visit us again for your next appointment! - Herb Chambers Honda of Seekonk

May 15, 2023

Everything thing went great, not a long wait. . Very helpful! Would recommend to everyone to go here.. More

by MattLombardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Herb Chambers Honda of Seekonk responded

Thank you for the fantastic review, Matt! We appreciate your support and hope to see you again next time here at Herb Chambers Honda of Seekonk!

May 14, 2023

Nice staff. Good selection. Service has been good with the four Hondas we have purchased from Herb Chambers More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
May 17, 2023 -

Herb Chambers Honda of Seekonk responded

Anne, thank you so much for choosing Herb Chambers Honda of Seekonk for your four Honda purchases and taking the time to leave a review! We're delighted to hear that you've had a good experience with our staff and found the selection satisfactory. Our team is always here for your automotive needs. Safe travels in your Hondas!

May 13, 2023

In many decades of working with dealerships I have never been so disappointed. I have been a loyal customer for over 15 years. The service tech I dealt with was rude beyond compare. I will not return to the More

by Dptidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aponte
May 15, 2023 -

Herb Chambers Honda of Seekonk responded

Dptidwell, we're very sorry to hear that you had a negative experience dealing with our service tech. Providing friendly, helpful service is something we pride ourselves on and it's disheartening to hear when we've let a long-time customer down. We'd like to learn more about what happened and see what we can do to make this right. Can you please give us a call so that we can help? Scott Birtles - General Manager - scott@herbchambers.com

May 13, 2023

Excellent service, quick and kind people. Unfortunately I was unable to resolve my issue, but nonetheless great service, thank you! More

by lesleyberube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I never spoke with Tim
May 17, 2023 -

Herb Chambers Honda of Seekonk responded

Lesley, we're grateful for your five-star review of Herb Chambers Honda of Seekonk and are pleased to hear that our team provided you with excellent service. Thanks for taking the time to share your feedback and please don't hesitate to reach out if we can be of further assistance!

May 18, 2023 -

lesleyberube responded

I am disappointed the service team could not fix my issue. My husband took the time and did so. I dont feel they wanted to make that effort.

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