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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,217 Reviews

1,217 Reviews of Herb Chambers Honda of Seekonk - Service Center

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December 29, 2023

I have purchased five Hondas from Herb Chambers in Seekonk. Every time I get my car serviced it’s always a pleasant experience. For my most recent service, Malainne walked me through the entire proc More

by ljlil07218
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Herb Chambers Honda of Seekonk responded

Hi LJ! We're delighted to know that you've had consistently great experiences with us at Herb Chambers Honda of Seekonk. Your kind words about Malainne and our service team are much appreciated! Thank you for your continued support.

December 28, 2023

The service was timely and efficient. They had a comfortable waiting area while the work was being done and even had the option of taking a ride share to/from if I wanted to wait at home. More

by pcl21811223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Herb Chambers Honda of Seekonk responded

Hi PC! We're glad to know that you found our service timely and efficient at Herb Chambers Honda of Seekonk. It's great that the waiting area was comfortable for you, and we hope the ride-share option added convenience too! Thanks for your review!

December 26, 2023

They did not live up to there service standards. We went back once now we have to wait 2 months More

by cainemissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Islip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Herb Chambers Honda of Seekonk responded

It's hard to see that we didn't earn your five stars. If there is anything I can do to improve your experience, I would like to help. Would you please call me at your earliest convenience? Thank you, Scott Birtles - General Manager - scott@herbchambers.com

December 23, 2023

Service was done promptly and as explained . Always have my cars serviced here and never been disappointed More

by Tbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gallant
Dec 27, 2023 -

Herb Chambers Honda of Seekonk responded

Hey Tbone! We're glad to know that you've consistently had positive experiences with our service department at Herb Chambers Honda of Seekonk. We appreciate your loyalty and look forward to serving you in the future!

December 21, 2023

Great customer service, knowledgeable, and willing to work with you in order to make your experience great. More

by Ansove88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Islip
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Herb Chambers Honda of Seekonk responded

We're glad to know you had a great experience with our team at Herb Chambers Honda of Seekonk. We always aim for top-notch customer service! Thanks for the review.

December 21, 2023

Herb Chambers of Seekonk is the only place my vehicle has been serviced. Have always been satisfied with the quality of their work. 175,000 + no problems. More

by rsperoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Herb Chambers Honda of Seekonk responded

It's great to know that you've been satisfied with our service at Herb Chambers Honda of Seekonk. We're proud to be your go-to for vehicle maintenance and look forward to keeping your car running smoothly!

December 21, 2023

Kelvin is a very knowledgeable service advisor who is outstanding at his job. He has been my car doctor for years. I trust his recommendations and value his dedication to his job. More

by Tom Arsenian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Herb Chambers Honda of Seekonk responded

Tom, it's great to know that Kelvin has been providing you with excellent service over the years at Herb Chambers Honda of Seekonk. We appreciate your trust and kind words!

December 20, 2023

Malainne is a no nonsense take charge type personality which I love. She went out of her way to get my Vehicle done in a timely fashion with the smile on her face the whole time. she answered all of the q More

by jasin1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Herb Chambers Honda of Seekonk responded

It's great to know that Malainne was able to assist you efficiently and answer all your questions at Herb Chambers Honda of Seekonk. We appreciate the positive feedback!

December 17, 2023

Timely service. Good explanation of needed work to be completed. Would recommend for maintenance of auto. More

by bettylthornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Herb Chambers Honda of Seekonk responded

Hey Betty, thank you for the 5-star rating! We're glad to know you found our service at Herb Chambers Honda of Seekonk timely and informative. We appreciate your recommendation and see you next time! Drive safely!

December 16, 2023

Excellent job, excellent customer service I can give to her 100% satisfaction!!! Plus they send to me a video how my car look and how beautiful shape it is More

by Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Herb Chambers Honda of Seekonk responded

Hi Rosa! We're delighted to know that you had a 100% satisfactory experience at Herb Chambers Honda of Seekonk. We love providing our customers with video updates on their cars! Thanks for the review and enjoy your beautifully shaped car!

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