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Herb Chambers Honda of Seekonk - Service Center
Seekonk, MA
1,342 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,342 Reviews of Herb Chambers Honda of Seekonk - Service Center
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February 04, 2019
Five Stars/ oustanding customer service -TIM Bought my car almost two years ago and couldn't be happier with it. Recently brought my car in for service, wipers were not working. Tim found a few o Bought my car almost two years ago and couldn't be happier with it. Recently brought my car in for service, wipers were not working. Tim found a few other issues with the car when I mentioned I was hearing a ticking sound. Everything was covered under the warranty. I paid $100.00 (deductible) for $1,800.00 worth of work. My warranty was about to expire and if Tim hadn't been so thorough the needed repairs might have been missed and I would have been out of pocket down the road. More
by kellyb
Employees Worked With
January 29, 2019
Unprofessional You know I use to brag about you guys but my last few encounters have been terrible!!!!! The first issue I had was when I was picking up my vehicle th You know I use to brag about you guys but my last few encounters have been terrible!!!!! The first issue I had was when I was picking up my vehicle they couldn't find my paperwork because instead of it being with an advisor or with the ladies it was on the counter where customers walk up to and my information is all over that paperwork. That was sooooo unprofessional. Last Monday I called to make an appointment for an oil change and to fix my rims both on separate days and when I went in for my oil change that following Wednesday they said I didn't have an appointment and, that the only appointment I had was for my rims on a Tuesday at 9. Well guess what it's Tuesday and you guessed it, I didn't have an appointment today either apparently!! Same building but all the computers have different software is their excuse when the ladies on the side said they had it showing on their monitor after I flipped out!! I am so mad I don't even want to get anymore cars from them. When my lease is up I'm washing my hands after 6 years!! Bad business. Get it together! Zero stars More
by Isse
Employees Worked With
December 17, 2018
Such a nice service Advisor Tim was about to leave for the day and saw me waiting and immediately came to help me. He was so kind and helpful and made my service so memorable. He Tim was about to leave for the day and saw me waiting and immediately came to help me. He was so kind and helpful and made my service so memorable. He didn’t hesitate to male my experience exceptional. More
by Erica5678
Employees Worked With
November 19, 2018
Very time efficient and coordinated Out of all the Honda dealerships that I’ve been to, this is the best one due to good time management and optimal customer service. Out of all the Honda dealerships that I’ve been to, this is the best one due to good time management and optimal customer service. More
by KendrickVIII
Employees Worked With
November 09, 2018
Excellent customer service Thank you Tim Islip for the excellent customer service went above and beyond to meet my needs. Very friendly guy to work with and would recommend him Thank you Tim Islip for the excellent customer service went above and beyond to meet my needs. Very friendly guy to work with and would recommend him to anyone. More
by Kevin P
Employees Worked With
June 01, 2018
Only place I'll take my Type R The service was quick and efficient and the staff is very friendly. My service technician Matt Girard takes great care of the vehicle and treats it l The service was quick and efficient and the staff is very friendly. My service technician Matt Girard takes great care of the vehicle and treats it like his own. My wife and I service both our vehicle here. I highly recommend this dealership. More
by Rich C.
April 06, 2018
Excellent and Timely Customer Service On April 4, 2018, I brought my 2015 Honda Odyssey to Herb Chambers Honda Seekonk for regular service My service rep was Eloisa Miranda. This young l On April 4, 2018, I brought my 2015 Honda Odyssey to Herb Chambers Honda Seekonk for regular service My service rep was Eloisa Miranda. This young lady is an outstanding asset to the service department! I explained that I wanted an oil change, tire rotation and alignment. She asked if I had a coupon and when I said no, she looked one up on-line for me. That is truly going beyond for good customer service. I asked that the technician check a couple of other things for me; when she got the answer, she found me in the waiting area and explained the answer fully and so I could understand. Eloisa is very customer oriented, efficient and a pleasure to deal with. I would not go anywhere else. More
by Denise Stanton
Employees Worked With
Eloisa Miranda
March 25, 2018
Excellent service! When I walked in I was immediately taken care of. Brian gallant went out of his way to buff scratches out of the paint. Excellent. When I walked in I was immediately taken care of. Brian gallant went out of his way to buff scratches out of the paint. Excellent. More
by billyboy64
March 21, 2018
Cell phone sync to car Recently I took my 2015 Civic to Honda of Seekonk as I had just purchased a new iPhone and was having difficulty syncing it with the radio. RYAN MACD Recently I took my 2015 Civic to Honda of Seekonk as I had just purchased a new iPhone and was having difficulty syncing it with the radio. RYAN MACDONALD was absolutely outstanding in the service he provided. He explained and demonstrated everything in a simple, easy to understand manner, which was very important to this 72 year old non-techie. Within a short period of time, we got the whole thing set up. I appreciate Ryan's patience and the care he took with me. More
by guitarman46
Employees Worked With
Ryan MacDonald
February 08, 2018
Happy Customer This is my 5th Honda,. I have purchased 3 and this is my second lease. As a Realtor, I look for a safe, reliable vehicle, with great gas mileage and This is my 5th Honda,. I have purchased 3 and this is my second lease. As a Realtor, I look for a safe, reliable vehicle, with great gas mileage and room for my work signs, etc. This CRV is everything I need. It's comfortable to drive, love the lumbar support, heated seats, and sun roof. Routine maintenance, I go to the dealership. They know I need to get back on the road quickly. On Tuesday, Ben helped me do this. The waiting area is also comfortable for me to work while I'm waiting. I can't think of a reason to go elsewhere. More
by Jane Larsen® Keller Williams Realty
Employees Worked With
Ben in Service
