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Herb Chambers Honda of Seekonk - Service Center
Seekonk, MA
1,342 Reviews
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1,342 Reviews of Herb Chambers Honda of Seekonk - Service Center
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October 31, 2019
I'm A Believer - Team Herb Chambers Seekonk Sometimes you simply have to listen and act on the advice offered by professionals. General Manager Scott Birtles, Service Advisor Tim Islip, and Part Sometimes you simply have to listen and act on the advice offered by professionals. General Manager Scott Birtles, Service Advisor Tim Islip, and Parts Manager Dave Kiolbasa offered me a thoughtful recommendation on a particular tire I should consider installing on my 2005 Honda Element. I initially had doubts, but decided to take the leap of faith. Why not. Herb Chambers Seekonk has always been a a trusting friend. They installed the four new tires and yes, they were SPOT ON! My Element feels and drives exactly as I had hoped. Thank you Team Herb Chambers Seekonk for always being there for me! I'm a believer all over again! Rob Giovino More
by Rob Giovino
October 20, 2019
Random customer service First, I came in to service my car for multiple reasons. I knew I would wait a while. While I waited, my cell was dying. A very nice man assisted me a First, I came in to service my car for multiple reasons. I knew I would wait a while. While I waited, my cell was dying. A very nice man assisted me a found me a USB port for me charge my battery. Once my car was all set, my service person attempted to help me with my difficulty connecting my cell to my car via Android Auo...she was unusable, but took the time to find someone who could. Kamiyah Flakes then came over and quickly figured out that my problem was the cord I was using! Easy! Thank you to all More
by Cathy
Employees Worked With
I don't know all the names, Kamiya Flakes
September 11, 2019
Pleasant My experience with him was pleasant and timely. My appointment was prompt and I didn’t have to stay very long. His customer service delivery was excel My experience with him was pleasant and timely. My appointment was prompt and I didn’t have to stay very long. His customer service delivery was excellent . More
by Crystal
Employees Worked With
August 28, 2019
My vehicle always needs the same repair! I came here because my aunt worked with Pattie Webb and heard nothing but great things about the dealership. I bought a 2016 Volkswagen Jetta priced a I came here because my aunt worked with Pattie Webb and heard nothing but great things about the dealership. I bought a 2016 Volkswagen Jetta priced at about $11,000 with only 10210 miles on the clock back in February of 2017. My idea? To buy a new car that would last so I wouldn’t have to deal with the whole used car, “you buy someone else’s problem” issue. Unfortunately I have been juggling between three different dealerships - two of which are Volkswagen for their certified technicians and then Honda of Seekonk themselves - for the same recurring issue: spark plug damage and replaced coil packs and ignition coils. Now, I am no mechanic, but I have owned this vehicle for about 2.5 years and drove it about 42k miles. Within the mileage of 43k miles and where I am now (53k miles), I have had to replace the spark plugs 3 separate times now. At one point, when calling my dealership- Herb Chambers of Seekonk of Honda - I had a mechanic laugh and ask why I am calling them to fix a Volkswagen car... spark plugs and coil packs are generally the same, at least I thought. Also, shouldn’t spark plugs last longer than 50,000 miles? At least 5,000 miles? There has to be an underlying issue. This time, my CEL was flashing and my engine shook so violently that I had to pull over… in Lincoln, NH 150 miles out from home. Herb Chambers of Seekonk suggested I get a tow and they will cover the cost… if it is a mechanical issue. What was the problem? The spark plugs again. When will the obvious underlying issue be discovered and solved? There is no way the spark plugs are just magically breaking on their own every 3k-5k miles. Now, I am down $600, I am being denied that tow coverage, and after all these useless spark plug changes and coil pack replacements, I am still left with a half-repaired vehicle waiting to break down again because it “needs new spark plugs”. When purchasing the vehicle, I opted for the extended warranty to avoid these specific problems. Clearly, there must be another problem rather than just the spark plugs. Now I own a fairly new vehicle with only 53k miles on it and cannot trust the vehicle to drive even 30 miles. I cannot and will not recommend buying a vehicle especially used from them. They will band-aid issues instead of properly fixing them. More
by charly0927
Employees Worked With
June 29, 2019
We found what we were looking for It was worthy to come here. We finally got the car that covers the needs that we have. The service was excellent and they helped us to find the correc It was worthy to come here. We finally got the car that covers the needs that we have. The service was excellent and they helped us to find the correct car. More
by Bejaranobio
Employees Worked With
Bishwa Panthi
June 21, 2019
Accord Service Today (June 20, 2019) I had a scheduled maintenance on my 2018 Accord which included: Oil Change, Tire Rotation, and Wheel Allignment. Tim offered a Today (June 20, 2019) I had a scheduled maintenance on my 2018 Accord which included: Oil Change, Tire Rotation, and Wheel Allignment. Tim offered a package that was very suitable. It is a pleasure to do business with Tim Islip in Herb Chambers Honda of Seekonk. I've known Tim for several years through the service department, and consider him a friend. I also can attest to his consistent friendly and positive attitude. Not just with me, but towards anyone I've witnessed encountering him. I generally seek Tim out when scheduling service, and when I arrive. All of the service department personnel are very kind, knowledgable, pleasant to do business with as well, but I usually look for Tim due to our lengthy business association. More
by LKS
Employees Worked With
May 23, 2019
Hero of the Service Dept! Tim Islip Tim Islip is a fantastic service writer and all around human being. My high miles accord had a clutch failure and given the year 07 and miles the car Tim Islip is a fantastic service writer and all around human being. My high miles accord had a clutch failure and given the year 07 and miles the car should have been a loss. Tim offered sensible cost affective solution and implored ever possible cost savings to me. I am happy to say the car is back on the road, running like a champ and I am absolutely thrilled with the result and the way Tim helped me out of a huge financial bind. THANK YOU THANK YOU! More
by AndrewC
Employees Worked With
May 12, 2019
Product specialist Kamiya Flakes ( Miya) She was the best !! She volunteered to help us with the technology in our new car Highly recommend her. She didn’t even se Kamiya Flakes ( Miya) She was the best !! She volunteered to help us with the technology in our new car Highly recommend her. She didn’t even sell us the car Five Stars!!! More
by joannecapitol
Employees Worked With
Ryan Burns, Kamiya Flakes
March 12, 2019
Great Service! Professional & Friendly staff. I interacted with several employees there during the time my car was serviced. I always do my maintenance at this Hon Professional & Friendly staff. I interacted with several employees there during the time my car was serviced. I always do my maintenance at this Honda dealership. I’m treated with respect and pay a fair price. More
by Jane Larsen® Keller Williams Realty
Employees Worked With
Other Employees :
Service was efficiently & pleasant atmosphere., Mehdi Barkouchi, Miguel Nebot, Evan Zompa
February 26, 2019
Tim is a honest thorough and all around good guy! Tim Islip Service Manager is a stand up guy. I brought in my newly purchased 2007 Accord with two items the seller and my local garage confirmed the Tim Islip Service Manager is a stand up guy. I brought in my newly purchased 2007 Accord with two items the seller and my local garage confirmed the car needed. Tim could have replaced both costly items and charged me, he did not he was honest and upfront about my cars immediate and future needs. Tim did everything possible to get my car safe, reliable and he bent over backwards creatively thinking of ways to stay within my budget. He is a credit to Herb Chambers Honda and to the dealer service industry. I will be back! Andrew Conti - Attleboro, MA More
by AndrewC
Employees Worked With
