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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,245 Reviews

1,245 Reviews of Herb Chambers Honda of Seekonk - Service Center

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February 27, 2015

Knowledgeable Service Department Associate! Thank you Kristen Kelly with regards to my 2013 Accord service appointment today! Although my car only needed an oil change & tire rotation, your kno More

by emmercurio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Kelly
Apr 03, 2015 -

Herb Chambers Honda of Seekonk responded

emmercurio: Thank you for your review of Kristen Kelly and Herb Chambers Honda of Seekonk. We are glad to hear that you had a great experience with Kristen here in our service department. Hope to see you again in the near future. Thanks, Scott Birtles~General Manager

January 14, 2015

Service and Sales - Awesome! I wanted to take this opportunity to commend the Sales and Service Departments at Herb Chambers of Seekonk, Massachusetts. I recently had my vehicle More

by Debbie M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2015 -

Herb Chambers Honda of Seekonk responded

Debbie M.: Thank you for your review of Tim Islip, Malainne Costa, Mike Rebola and Herb Chambers Honda of Seekonk. We are pleased to hear that your experience with us was a great one. We really appreciate all of your positive feedback. Please feel free to contact any of us should you have any questions or concerns. Thanks again, Scott Birtles~General Manager

December 21, 2014

Service Department Excellent service, clean facility, and very polite staff. Winning combination! My CRV has over 120,000 miles and is 7 years old. The Seekonk Servic More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2014 -

Herb Chambers Honda of Seekonk responded

Karen; Thanks for taking the time to review Malainne and Tim, I love working with them. Great news on the CR-V they really last, thanks for sharing. Next visit stop by the showroom to say hello. Happy Holidays to you and your loved ones. Scott Birtles - General Manager

December 07, 2014

Routine oil change I schedules do a routine oil change. I got my car back before the hour was up and they rotated my tires. Tim was very courteous and helpful with my More

by Rachelmc53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2014 -

Herb Chambers Honda of Seekonk responded

Rachelmc53; Thanks for the great review on Tim Islip and Herb Chambers Honda of Seekonk, we are grateful. We'll share with the team. Thanks again. Scott Birtles General Manager Herb Chambers Honda of Seekonk

November 14, 2014

Very happy with the service department Service staff is always friendly and helpful. Even though I don't bring my car in for routine maintenance (oil changes, brakes, etc.) they still trea More

by sanjo57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2014 -

Herb Chambers Honda of Seekonk responded

sanjo57: Thank you for your review of Tim Islip and Herb Chambers Honda of Seekonk. We appreciate your feed back and hope to see you again in the near future. Thanks, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

November 10, 2014

Check Their Work! I recently visited Herb Chambers Honda of Seekonk - Service Center because the check engine light was on in my car. They told me that all of the oil More

by K81012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken (Service Center); Victor (Service Center)
Nov 28, 2014 -

Herb Chambers Honda of Seekonk responded

K81012; I'd like to thank you for taking the time to give me this feedback for Honda of Seekonk. I understand that you had a less-than-positive experience when servicing your vehicle with us, and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly we did not deliver on that goal with your visit. Thank you again for bringing it to my attention and spending time with me on the phone. If I can help in any way please reach out to (508)336-7100 or email me scott@herbchambers.com Scott Birtles – General Manager

August 31, 2014

Oil Change Purchased 2012 new CR-V at this dealership.. have only 14000 miles on it .. service tech Ken Alves told me there was still 40% oil life ..I wanted th More

by artoo10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2014 -

Herb Chambers Honda of Seekonk responded

artoo10: Thank you for your review of Ken Alves and Herb Chambers Honda of Seekonk. We are pleased to hear that your experience in our Service Department was a great one. Please feel free to contact us anytime should you have any questions or concerns. Thanks again, Scott Birtles | General Manager | Herb Chambers Honda of Seekonk

August 23, 2014

visit for oil change Took car in for oil change. Was surprised that car was checked for body condition, but the explanation of why was well presented. More service was s More

by j.mcclellan
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2014 -

Herb Chambers Honda of Seekonk responded

j.mcclellan: Thank you for your review of Malainne Costa and Herb Chambers Honda of Seekonk. We are glad to hear that you had a great experience with Malainne here in our Service department. We hope to service your vehicle again in the near future. Thanks, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

July 08, 2014

The car I wanted...the experience that delighted! I went in with my 2013 Honda Odyssey (my second) for service. I was working with Tim and Malainne. AWESOME customer service skills. I had a sim More

by carrie.wells.794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2014 -

Herb Chambers Honda of Seekonk responded

carrie.wells.794: Thank you for your review of Malainne Costa, Tim Islip, Homero Lima, Myself and Herb Chambers Honda of Seekonk. We appreciate your feedback, kind words and recommendations. We hope you are enjoying your new Honda Pilot and wish you the best of luck with it. Thanks again, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

June 14, 2014

Great service I have purchased my vehicles from Herb Chambers for 15 yrs. now. Not only has David High been a big help in selecting cars for me but also for my e More

by JoannWol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David High, Sanhkdee
Jun 17, 2014 -

Herb Chambers Honda of Seekonk responded

JoannWol: Thank you for your review of David High, Ken Alves and Herb Chambers Honda of Seekonk. We appreciate your continued business and are glad to hear that you had a great experience here at our dealership. Please feel free to contact us anytime should you have any questions or concerns. Thanks again, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

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