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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,160 Reviews

1,160 Reviews of Herb Chambers Honda of Seekonk - Service Center

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November 10, 2014

Check Their Work! I recently visited Herb Chambers Honda of Seekonk - Service Center because the check engine light was on in my car. They told me that all of the oil More

by K81012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken (Service Center); Victor (Service Center)
Nov 28, 2014 -

Herb Chambers Honda of Seekonk responded

K81012; I'd like to thank you for taking the time to give me this feedback for Honda of Seekonk. I understand that you had a less-than-positive experience when servicing your vehicle with us, and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly we did not deliver on that goal with your visit. Thank you again for bringing it to my attention and spending time with me on the phone. If I can help in any way please reach out to (508)336-7100 or email me scott@herbchambers.com Scott Birtles – General Manager

August 31, 2014

Oil Change Purchased 2012 new CR-V at this dealership.. have only 14000 miles on it .. service tech Ken Alves told me there was still 40% oil life ..I wanted th More

by artoo10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 04, 2014 -

Herb Chambers Honda of Seekonk responded

artoo10: Thank you for your review of Ken Alves and Herb Chambers Honda of Seekonk. We are pleased to hear that your experience in our Service Department was a great one. Please feel free to contact us anytime should you have any questions or concerns. Thanks again, Scott Birtles | General Manager | Herb Chambers Honda of Seekonk

August 23, 2014

visit for oil change Took car in for oil change. Was surprised that car was checked for body condition, but the explanation of why was well presented. More service was s More

by j.mcclellan
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Aug 28, 2014 -

Herb Chambers Honda of Seekonk responded

j.mcclellan: Thank you for your review of Malainne Costa and Herb Chambers Honda of Seekonk. We are glad to hear that you had a great experience with Malainne here in our Service department. We hope to service your vehicle again in the near future. Thanks, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

July 08, 2014

The car I wanted...the experience that delighted! I went in with my 2013 Honda Odyssey (my second) for service. I was working with Tim and Malainne. AWESOME customer service skills. I had a sim More

by carrie.wells.794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2014 -

Herb Chambers Honda of Seekonk responded

carrie.wells.794: Thank you for your review of Malainne Costa, Tim Islip, Homero Lima, Myself and Herb Chambers Honda of Seekonk. We appreciate your feedback, kind words and recommendations. We hope you are enjoying your new Honda Pilot and wish you the best of luck with it. Thanks again, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

June 14, 2014

Great service I have purchased my vehicles from Herb Chambers for 15 yrs. now. Not only has David High been a big help in selecting cars for me but also for my e More

by JoannWol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David High, Sanhkdee
Jun 17, 2014 -

Herb Chambers Honda of Seekonk responded

JoannWol: Thank you for your review of David High, Ken Alves and Herb Chambers Honda of Seekonk. We appreciate your continued business and are glad to hear that you had a great experience here at our dealership. Please feel free to contact us anytime should you have any questions or concerns. Thanks again, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

February 27, 2014

The staff at Herb Chambers is always friendly and courteous. No one likes waiting for a car to be serviced, but the waiting area is clean, there is Wi-Fi, TV, coffee and snacks! Also, it took much More

by dovi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 28, 2014 -

Herb Chambers Honda of Seekonk responded

dovi: Thank you for your review of Herb Chambers Honda of Seekonk. We appreciate your feedback and we are glad that you had a pleasant experience. Thanks again, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

December 12, 2013

I visited Herb Chambers Honda for a recall on my CRV, the work was done professionally and quickly. When I went to pick up my car I was amazed that the car was washed and vacuumed --- also cleaned inside and More

by aricci5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 13, 2013 -

Herb Chambers Honda of Seekonk responded

aricci5: Thank you for your review of Tim Islip and Herb Chambers Honda of Seekonk. We are glad to hear that you had a great experience with Tim in our Service department. Hope to see you again in the near future. Thanks again, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

November 30, 2013

Recently I had a problem with my Honda not starting. when I brought it in for service, Tim listened carefully as I explained what was happening with my vehicle My feeling was that the vehicle needed a More

by 13honda13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2013 -

Herb Chambers Honda of Seekonk responded

13honda13: Thank you for your review of Tim Islip and Herb Chambers Honda of Seekonk. We appreciate your feed back and are glad to hear that you had a great experience in our Service Department. Thanks again, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

August 19, 2013

Sandy, Tim, Victor, Joel and Kenny in Service are the best at what they do. When I bring in my Honda Odyssey to be serviced I never have to worry about the customer service and knowledge that they provi More

by tecka71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sandy, Victor, Joel, Tim and Kenny in Service
Aug 30, 2013 -

Herb Chambers Honda of Seekonk responded

tecka71: Thank you for reviewing Ken Alves, Tim Islip, Joel Piggott and Herb Chambers Honda of Seekonk. Our service department is top notch and we are happy that you have such nice things to say about all of them. Taking you car in for service can be daunting but when you have a team like ours, you can rest assured you will be taken care of. Hope to see you soon, Scott Birtles General Manager Herb Chambers Honda of Seekonk

July 23, 2013

The service here is always fantastic. Whenever I bring my car here, I know everything will be done right. Joel Piggott was incredibly helpful explaining the servicing that was done on my car. He also went ou More

by VivekMukherjee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Seekonk responded

VivekMukherjee Thank you for your review of Joel Piggot and Herb Chambers Honda of Seekonk. We are glad to hear that you had a great experience with our service department. We appreciate your kind words and look forward to seeing you again for your next scheduled maintenance. Thank you again, Scott Scott Birtles General Manager Herb Chambers Honda of Seekonk

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