Herb Chambers Honda of Seekonk

I requested pricing via email several times, the constant reply was "when can you come in to meet with me" or alternatively "my manager is very interested for you to come in and discuss...". Despite a simpl reply was "when can you come in to meet with me" or alternatively "my manager is very interested for you to come in and discuss...". Despite a simple clear request submitted several times I never really did get a number to compare to other dealers. Very prompt in the reply, but very disapointing in the content. To be fair I can't lay all of the blame on the salesperson as he seemed to be following a pretty tight script which perhaps reflects more poorly on Herb Chambers than the individual. More

I found the employees exceptionally friendly,knowledgeable and pleasant. I had a great experience with service as well. I have been a Hoda owner for 30 years and have been nothing bu friendly,knowledgeable and pleasant. I had a great experience with service as well. I have been a Hoda owner for 30 years and have been nothing but happy with the product. The Gemeral Manager and salesperson did not pressure us in any way and went out of their way to locate and deliver the Pilot we wanted. Though they are 45mins from my home, I have done all my serviceing with them and continue to be more than satisfied. More

My purchase at HC Honda was one of the best experiences I have ever had. From the minute I walked in the the time I drove away with my new Honda Accord. From sales to finance and meeting the service and mana have ever had. From the minute I walked in the the time I drove away with my new Honda Accord. From sales to finance and meeting the service and management team everyone was responsive and real personable. More

Scott Birtles & his staff did an awesome job with my new Honda purchase. Buying a new car can be a very nerve wracking thing & I was so wowed by the service & attention to detail that I was given. I 'll d Honda purchase. Buying a new car can be a very nerve wracking thing & I was so wowed by the service & attention to detail that I was given. I 'll definitely recommend Scott to all my friends. More

We were treated very well by everyone we dealt with at this store. I was surprised of the fact that there was no high pressure to make a decision immediately and after Cliff helped us as much as possible, this store. I was surprised of the fact that there was no high pressure to make a decision immediately and after Cliff helped us as much as possible, Roger closed it with a lease price we were very happy with. I would highly recommend this salesperson and sales mgr. and dealership after hearing stories from other dealers which were not in a good light. More

I had no problem with the salesman Robert Hansen. I go test drive a car I ready to buy and then things all fall apart. I wait 45 minutes for the finance person then he comes back with " I have good news a test drive a car I ready to buy and then things all fall apart. I wait 45 minutes for the finance person then he comes back with " I have good news and bad news " Good news is I can finance you a car but the bad news is this car has NO title so we can't do anything. They say we should have the title in a couple of days. I get a call in a couple of days. " Sorry we can't sell you the car it has no title and a duplicate title will take a long time to get".Basically I waste all that time filling out paperwork and waiting for the finance guy thinging I'm going to get a car over the weekend but find out I test drove and was "sold" a car I couldn't even buy. I that nighy which is a Friday to speak to a manager who was Bob Volpi at around 5:30 pm. I get NO callback at all. I call him back at 6:30 since it's a Friday and have nothing better to do with my time then call a car dealership about the car i'm not getting and they have zero answers for how this happenend. On top of that they never even called me back whatsover that nigh. I would give them a zero but I can't blame the salesman. I will say they were incompetent and apparently had no interest in selling me a car. Don't ever do business with them. Period. More

Worst experience of any dealership I've ever been to. Prices are horrible and the sales person I dealt with was the worst sales person ever. He didn't try to sell a car in the least bit and didn't know Prices are horrible and the sales person I dealt with was the worst sales person ever. He didn't try to sell a car in the least bit and didn't know anything about the cars. Tried to tell me that all Honda Civics will be sold out by the end of the month. HA. Thats a good one. Just a bad all around experience. More

I originally did not purchase my car from this store. I went to the dealership to drop off my lease which I had leased from another dealership. When I walked into the showroom it felt different then it did went to the dealership to drop off my lease which I had leased from another dealership. When I walked into the showroom it felt different then it did the first time around. Upon entering the store I was greeted and dealt with a sales person name Adriel Calo. He was very courteous and asked if he could help me. I cringed when I told him that “I was not here to buy a car just return a lease” thinking he was going to act bothered. To my surprise he just smiled and asked me to follow him to his desk. He asked me a few question and then explained to me my option with the vehicle. Things that I didn’t even know or were explained to me at the other dealership. By the end of the whole experience. I ended buying out my lease. And purchasing a another CRV a couple of years later. More

I just love my new Ridgeline!!! Buying it, instead of being painful, was wonderful. Seriously, I NEVER write letters but as a single woman I was expecting more of the usual and what I got at Herb Chamber being painful, was wonderful. Seriously, I NEVER write letters but as a single woman I was expecting more of the usual and what I got at Herb Chambers was just the opposite. Everyone from the person who answered the phone and walked me thru the process to the gentlemen who took me for a test drive was professional and easy to deal with. The sales person was particularily great. He answered my questions with consideration and respect. They even found me the exact truck I wanted and helped me understand and secure great financing rates. What blew me away away was the time they spent answering questions and thoroughly going through the car, explaining all the instruments and accessories on the day I took it home. All in all it was a very good experience. I've been recommending Herb Chambers to my friends. Thanks for doing a great job!! More

After buying 4 Hondas in a couple of years we were treated like dirt. The sales people were so poor they "forgot" to give us the paperwork for the car and took hours for a cash deal. The manager was treated like dirt. The sales people were so poor they "forgot" to give us the paperwork for the car and took hours for a cash deal. The manager was coerced into coming out and shaking our hands and then never responded to our e-mails and phone calls regarding missing paperwork. No one returned any phone calls and we had to take an extra trip to Seekonk to get the missing documents. The wrong Lojack was put in the car and the keyless entry that was installed wasn't even a Honda product. Too bad because their service dept has been great. Go figure! More