Herb Chambers Honda of Seekonk
Seekonk, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mike and everyone else at Herb Chambers made the process of finding a new car very painless and the exciting experience it should be. I went to a few different dealerships before hand, the same day and the of finding a new car very painless and the exciting experience it should be. I went to a few different dealerships before hand, the same day and the weekends prior and I did not receive customer service even close to what I got at Herb Chambers at any of the other dealerships. In fact, some places helped me determine very quickly that I would not be purchasing a vehicle from them simply on their in-ability to be personable. In a business that is largely driven by good customer service you would think all salespeople would make an effort to be friendly and pleasant. I knew right away that working with Herb Chambers would be a good experience. They were always asking if there were questions they could answer or more they could do right up to when I drove my 2011 Honda Civic off the lot. As a 27 year old professional, it was a milestone in my life to purchase my first brand new car, I will definitely return to Herb Chambers when it's time for something new. But I'm counting on my new beauty to be with me for quite a long time! Thank you Herb Chambers and Mike for making this such a wonderful experience! More
My reasons for the review are as follows; I spoke with My reasons for the review are as follows; I spoke with Paul Russo about trading in my leased civic for a new one. He quoted me $893.00 total out of My reasons for the review are as follows; I spoke with Paul Russo about trading in my leased civic for a new one. He quoted me $893.00 total out of pocket to get into the new lease, this included excess miles. I agreed to this figure because it was $300 less than the competitor. Two weeks later I received an invoice from Honda for $985.95 for excess miles. I called Herb Chambers immediately after receiving this letter and was told they had until March 14, 2011 to pay the bill. Two weeks later I received a second request for payment. I called Herb Chambers again and spoke with Paul Russo. He said he would look into this and call me back, which never happened. I then called Jose (sales manager) and he too said ?I?ll look into this and call you back, which never happened either. I called back again on Saturday, March 26, 2011 and spoke with Scott Birtles. He said this is the first he?d heard of my situation and that he would review the file and call me back. He contacted me later that day after speaking with Paul about whether the miles were to be included or not. Scott stated that, ?Paul was wishy washy?, about what exactly was agreed upon. Scott then told me he would contact me on Monday, March 28, 2011. As you might have guessed, he never called me back. This is the absolute worst case of customer service I have ever experienced. This is the fifth Honda I have leased and the first time this has ever happened. I also feel that Herb Chambers of Seekonk, MA is responsible for honoring their commitment to pay for the excess miles as agreed upon verbally between Paul and myself. More
In July 2010, I came to this dealership and purchased a new Honda Fit and worked with Bruce Stein. He and the other employees at Herb Chambers couldn't have been more friendly or helpful if they tried. The new Honda Fit and worked with Bruce Stein. He and the other employees at Herb Chambers couldn't have been more friendly or helpful if they tried. They like to say "We don't sell cars, we help people buy them", and this is absolutely true. He made making my purchase very simple and painless. I am young and this was my first new car. I had gone to other dealers first to shop around, and wasn't treated very well at all. These salespersons assumed I was a tire-kicker. In March 2011, I was in a terrible car accident. My car was totalled but between the safety in design of the car and the abundance of airbags, it saved my life; I walked away from the accident with nothing but mild bruises from the seatbelt. It was my dreamcar, and after the insurance claim was settled, I went back to Herb Chambers to talk with Bruce about replacing it. Both times he's helped me, he's given me a break on the price, I got a VERY low financing rate and other small perks thrown in the deal. Every chance I get, I recommend the car, the dealership, and especially Bruce. More
Bruce was amazing. He really took me through the entire process. Being new to buying cars I was nervous to get the typical jerk for a car salesman, Bruce was far from this. On my first visit he took me t process. Being new to buying cars I was nervous to get the typical jerk for a car salesman, Bruce was far from this. On my first visit he took me through every detail of the car from the way the seats folded to how to work the radio. It was strictly informational, no pressure at all. He made the car buying experience wonderful. He really knew what he was talking about. I would highly recommend Bruce to all my friend. Love you Bruce. More
i was completely satisfied with the employees and service i got at herb chambers honda.the three individuals that helped me especially theresa i cant thank enough.they went out of there way to help me withou i got at herb chambers honda.the three individuals that helped me especially theresa i cant thank enough.they went out of there way to help me without pressure or stress.my overall experiance at hond on a scale from 1 to 10 was an easy 10.theresa takes pride in her work and it shows,matt explained all features of new vehicle with kindness and was very polite,and scott well what can i say he aims to please u all did great job i will not forget u all have a wonderfull day sincerely robert g. surprenant More
Although Cliff didn't sell me my Saturn Coupe he was the one that provided me with a contact after my orginal sale. Later, he found my 350Z for me and when I was ready to try something a little more gas fri one that provided me with a contact after my orginal sale. Later, he found my 350Z for me and when I was ready to try something a little more gas friendly, he introduced me to my Honda Fit. We have had a long and reliable association and I look forward to our next transaction since I know that I can rely on him and on Herb Chambers for a comfortable "fit." More
very helpful with information about truck, loan all information for buying truck. would definitely come back service was excellant and courteous. wait time was very short.service dept was prompt and he information for buying truck. would definitely come back service was excellant and courteous. wait time was very short.service dept was prompt and helpful.callback part was taken care of with ease. will definitely come back and recommend to others More
Everyone at the dealership is polite, attentive; willing to answer questions and spend as much time with me as needed. They all knew and liked their product. The area is clean and comfortable. The walk thro to answer questions and spend as much time with me as needed. They all knew and liked their product. The area is clean and comfortable. The walk through at time of pick up was thorough and accurate. My most pleasant auto purchase yet. More
I had such a pleasurable experience at Herb Chamber I had such a pleasurable experience at Herb Chamber thanks to my salesman Dean Morrisette. He was very patient with me and did every possible thing I had such a pleasurable experience at Herb Chamber thanks to my salesman Dean Morrisette. He was very patient with me and did every possible thing he could to get me into my 2011 Honda Pilot. He and the finance manager made my leasing process go so smoothly. I am now loving my Honda Pilot and will return to Herb Chambers in December of 2013 to lease another one from Dean. More
They had a huge inventory and even the used cars were in excellent condition. I got a great deal out of them. I was not expecting to get such a good and car in such cheap price. Bruce was patient and helpfu excellent condition. I got a great deal out of them. I was not expecting to get such a good and car in such cheap price. Bruce was patient and helpful.The finance option provided was good and documentation was fast as well. I hope to strike a deal with them in near future as well.No bargain policy does pinch you a bit :). More