Herb Chambers Honda of Seekonk

I called the dealership because I was shopping for the best price on a used Hyundai and found a car at HC which was 1K less than at another dealership. The car was as advertized but unfortunately came wi best price on a used Hyundai and found a car at HC which was 1K less than at another dealership. The car was as advertized but unfortunately came with run-flat tires which I will never own on a car (the replacement cost is much too high). I asked to test drive a manual transmission Civic if one was available, and also drove an automatic version of the Civic. I chose the manual version. I liked the experience because it was a no-pressure environment, including the financing part. I didn't feel like I was being pressured to buy anything that I didn't want. I asked for a set of new hubcaps to go with the car and they were installed at no charge. I appreciated the way I was treated. There was a mixup on delivery, but Krista offered to come and pick me up (40 minutes each way) to make it right. I declined the offer but I do appreciate that she owned the issue and was willing to make it right for me. More

Krista was great. Very friendly and conscientious, pleasure to work with her. The guy who trained me about my car was also great and really helpful. I went to several dealers and had poor experie pleasure to work with her. The guy who trained me about my car was also great and really helpful. I went to several dealers and had poor experiences. The Honda dealer in warwick RI, I walked in looked at cars and asked for help and no one bothered to help. This dealership I was greeted at the door EVERY time I arrived and someone was quick to help... make s a difference that is for sure. More

Krista was terrific. Low key salesperson who is personable and knowledgeable. It was like having a visit with a friend rather than tan the usual car dealership experience. personable and knowledgeable. It was like having a visit with a friend rather than tan the usual car dealership experience. More

A complementary package of powdered donuts can only get you so far when it comes to customer service. I purchased a certified used Honda Fit from Herb Cambers Honda. The buying experience was pleasant. Ou you so far when it comes to customer service. I purchased a certified used Honda Fit from Herb Cambers Honda. The buying experience was pleasant. Our salesman was really personable and made me feel comfortable. If you are planing to shop here, I would strongly recommend talking to Jeff. Their vehicles have "smart pricing" which puts the price of the car slightly below the Kelly Blue Book value. Their price is firm and they refuse to negotiate. Honestly, I liked not having to talk price, but this might have more to do with my own timidness and my dislike of working with sales people (two traits that don't work well in a negotiation) rather than a ringing endorsement of their pricing. After I made the purchase, I researched the certified vehicles of the same make and model with the similar mileage and definitely found better deals in the area. But after I committed to the car, my experience soured. I found this dealership to have a serious disinterest and even a serious disrespect for my time. After putting down my initial deposit on the vehicle around two weeks ago (and signing all of the papers and fully paying $17,000 for the car a week ago), I still don't have my new car. The dealership is struggling to process an out-of-state registered trade-in (worth $830), a process that I would think should be straight forward enough. I have had to come into the dealership 5 different times. Each time I need to sign something they forgot to give me, I have to provide a new piece of documentation that they forgot to ask for, or pay very small payment difference for errors in their payment calculations (today it was $60.00!). Each time I go in it takes much more time than I originally thought. Figuring out the $60.00 payment today took well over an hour, and while I was able to watch Jeopardy the whole time, that's not what I wanted to do on a Tuesday night. Admittedly this transaction might be more complicated than most, and they are now making attempts to speed up the process (the salesman is driving to my office tomorrow to have me sign some papers), but still I feel like if Herb Chambers had better communication internally and were more interested in getting the details of the sale figured out rather than being "New England's Largest Volume Dealer", I would be able to write a more favorable review, which is ideally I want to do right now. I haven't even mentioned the large number of scratches that they haven't yet taken care of even though they said they would at purchase (like I said, I put a deposit down over 10 days ago). I am very close to taking Herb Chambers Honda of Seekonk up on their "5 day money back guarantee" and go to a different dealership. Things shouldn't be this hard. More

I had a great experience with Christopher Luiz, though he is new to the dealership, he made the experience very positive for me. I was in need of a vehicle due to an accident which left me without transporta is new to the dealership, he made the experience very positive for me. I was in need of a vehicle due to an accident which left me without transportation, so this was not a planned car purchase in which I had a great deal of time to consider my options. Chris was always accessable when I called or got back to me in a timely manner, and followed through with any items he said he would take care of. Strove to make the process quick and always accomodated my schedule when I had to make alterations to it. And ultimately, when my original choice of financing was too slow to respond, Chris came through with a quick response of financing through the dealership so that I could complete the purchase transaction and take delivery of the vehicle. More

The car buying process at Herb Chambers in Seekonk was excellent. The internet sales staff responded quickly to my requests, and provided timely accurate answers over the phone as well (Lauren, Natalie). excellent. The internet sales staff responded quickly to my requests, and provided timely accurate answers over the phone as well (Lauren, Natalie). My sales representative Krista was efficient, patient, knowledgeable, and a pleasure to work with. The senior sales manager (Scott if I can recall), matched a lower price from a competing dealer, and gave me fair value for my trade, plus a small incentive, when counter offered. If I were in the market for a vehicle I would choose Herb Chambers of Seekonk again, and would ask for Krista. More

We had a wonderful experience here. Mike worked very hard with my boyfriend and I and was extremely patient, helpful, and flexible. He gave us good advice and had our best interests in mind. I would highly r with my boyfriend and I and was extremely patient, helpful, and flexible. He gave us good advice and had our best interests in mind. I would highly recommend him to anyone looking for help buying a car. He has years of experience and is a great guy! More

Maged is very helpful, honest and in my eyes, an excellent salesman. I have leased 3 cars through him over the years and introduced my boyfriend to him on this most recent visit so he could experien excellent salesman. I have leased 3 cars through him over the years and introduced my boyfriend to him on this most recent visit so he could experience a very positive Honda lease with the help and expertise of Maged. More

My experience at Herb Chambers Honda in Seekonk was exceptional. All the staff, and especially Andy Beaulieu, were especially helpful in answering my questions and patient with my decision-making proc exceptional. All the staff, and especially Andy Beaulieu, were especially helpful in answering my questions and patient with my decision-making process. They were genuinely interested in finding the right car to fit my needs, and I didn't at all feel pressured to buy. Plus, they made every effort to reduce the price of the car I wanted, and I was very satisfied with what I got for my money. They even followed up with me after the purchase to make extra sure that I was satisfied. More