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Herb Chambers Honda of Seekonk

Seekonk, MA

Overview
Employees
Reviews
Vehicles
4.9
4,803 Reviews
Welcome to Herb Chambers Honda of Seekonk. In Southeastern Massachusetts and Rhode Island, there is only one name that stands for excellence in automotive sales and service. That name is Herb Chambers.Our selection is second to none. You'll find us conveniently located on automobile row. Route 44, in Seekonk on the border of Rhode Island. You'll find that the Herb Chambers team is excited to serve you.No one will match our commitment to technical or customer service. At Herb Chambers Honda in Seekonk, the vision is "To be the best". Scott Birtles-General Manager
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185 Taunton Ave, Rte. 44

Seekonk, MA

02771

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Showing 4,803 reviews

January 09, 2025

Leny was very professional . He explained to me the function of the oil change and the tire rotation. I got my Honda ‘s oil change yesterday and I am happy with process. I will g More

by Harrynguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khurshid Siddiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leny Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Herb Chambers Honda of Seekonk responded

Harry, we're delighted to hear that Leny provided you with a professional and informative experience at Herb Chambers Honda of Seekonk. We look forward to seeing you again for future services on your Honda HR-V!

January 09, 2025

Went in for my steering rack recall, didn’t spend much time waiting which was fantastic. Always good More

by Rene.508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McMahon
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Jan 10, 2025 -

Herb Chambers Honda of Seekonk responded

Rene, thank you for taking the time to review your recent visit here at Herb Chambers Honda of Seekonk! We're glad to hear the experience was an efficient one and we look forward to serving you again next time. Take care!

January 09, 2025

Great guys in the service department. They go above and beyond to take care of you. More

by mdb88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott McMahon
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Jan 10, 2025 -

Herb Chambers Honda of Seekonk responded

We're happy to hear our Herb Chambers Honda of Seekonk service team always takes such wonderful care of you! Thanks for your support and we'll see you next time!

January 06, 2025

Very nice people at this dealership. From the sales to the service. Always willing to help. More

by susietoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A different Kevin helped me since my phone.
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Jan 07, 2025 -

Herb Chambers Honda of Seekonk responded

Hi Susietoo! We appreciate your shoutout to our sales and services teams at Herb Chambers Honda of Seekonk! We'll see you next time!

January 05, 2025

Everyone at Herb Chambers Honda in Seekonk is friendly and helpful, especially my salesman, Jim Downing, who always makes sure to keep me well informed and satisfied with my choices. More

by pivi66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bousquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Herb Chambers Honda of Seekonk responded

It's great to hear that you found our team friendly and helpful, especially with the assistance from your salesman. We strive to ensure all customers feel informed and satisfied with their choices. If there's anything more we can do for you, please let us know! Thank you, Scott Birtles - General Manager - scott@herbchambers.com

January 04, 2025

We have dealt with this dealership for many years. However, this visit wasn't as expected. Initially, We were given one price over the phone for a specific service but when it came time to leave our v More

by SCOTTY BARROSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Markee
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Herb Chambers Honda of Seekonk responded

Scotty, thank you for the review. We regret any misunderstanding or confusion caused by this experience and will make sure the situation gets reviewed with our team. I hope you'll consider giving us the opportunity to regain your trust in the future. Respectfully, Scott Birtles - General Manager - scott@herbchambers.com

Jan 06, 2025 -

SCOTTY BARROSO responded

Hey Scott, I greatly appreciate you taking the time to respond to my concerns. Your willingness to review the situation and address the issue means a lot. I have spoken to Dan Meyer over in service and based on him reaching out, I’m willing to give the dealership another chance and I am confident in receiving a better experience. I look forward to the service you have provided in the past and transparency moving forward.

Jan 30, 2025 -

SCOTTY BARROSO responded

Hey Scott, Unfortunately I'm unable to provide a new review, however, I'd like to give credit where credit is due. After my initial concerns, the team reached out, listened, and made every effort to turn the situation around. Their professionalism, customer service, and dedication to quality work completely changed my perspective. I appreciate the effort they put into ensuring customer satisfaction, and I can confidently say they stand behind their work. I will definitely be back. Thanks again!

January 04, 2025

They refused to provide pricing information for the Honda Prologue EV, fabricating a lie that the federal tax credit might or might not be available. It was a complete waste of my time. More

by kory
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Colby Burch
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Herb Chambers Honda of Seekonk responded

Kory, I'm sorry to hear about your experience with the pricing information. We strive for transparency and it's disappointing that we fell short here. Please reach out so we can address any concerns you have directly. Thank you, Scott Birtles - General Manager - scott@herbchambers.com

January 04, 2025

Friendly, efficient, reliable. No pressure - honest. Great service center! Love having my car serviced there. More

by Cati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Herb Chambers Honda of Seekonk responded

Cati, we're delighted to hear that you enjoy our service at Herb Chambers Honda of Seekonk! Thank you for your kind words and trust in our team! Safe travels!

January 03, 2025

Jim Downing was great to work with. He was very professional throughout. He was very knowledgeable about the vehicle. I appreciated his transparency throughout the negotiation process. More

by derrick-odyssey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2025 -

Herb Chambers Honda of Seekonk responded

Hi Derrick! Thank you for sharing your experience with Jim and the team at Herb Chambers Honda of Seekonk! We're delighted to hear that his professionalism and transparency made a positive impact on your car-buying journey. We appreciate your recommendation, and we're here if you need anything in the future!

January 01, 2025

Quick and easy service. Did recall on same visit, saving me another trip. Used WiFi to do work while waiting. More

by vcamisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Herb Chambers Honda of Seekonk responded

We're delighted to hear that your service visit was quick and convenient at Herb Chambers Honda of Seekonk! It's great that you could take advantage of our WiFi while we handled the recall. Thanks for choosing us!

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