Herb Chambers Honda of Seekonk

The Service Department that cares The service department at Herb Chambers took a bad situation and turned into a great experience. The entire staff should be commended for their hard w The service department at Herb Chambers took a bad situation and turned into a great experience. The entire staff should be commended for their hard work to make the customer happy. I will always have my car serviced there. More

Service I had my 2015 serviced at the store. My was for 10. I was out of there by 11. Car was washed after having the first oil change. Very professional. I had my 2015 serviced at the store. My was for 10. I was out of there by 11. Car was washed after having the first oil change. Very professional. Good deal using the coupons they sent me. I recommend Herb Chambers More

I was lied to about a pre owned car I called about a pre-owned car, I told the lady specifically please don't lie to me about the car, I dont want to drive almost 2 hours only to find ou I called about a pre-owned car, I told the lady specifically please don't lie to me about the car, I dont want to drive almost 2 hours only to find out the car is all banged up. She said nope its got a couple scratches but nothing that wont buff out. I arrive and find the car is all banged up, has dents that will require a body shop to pull out, deep scratches down to bare metal, the car was filthy inside, dog hair everywhere, pine tree needles all through the hatch area, the car rattled inside in the hatch area during the test drive. Needless to say I left very pissed off, I hate being lured in and lied to by dealerships. Buyer beware here. More

Thank God for air conditioning Recently, I came to Herb Chambers of Seekonk regarding hot air coming out of my air conditioner. Thankfully, everything was handled beautifully and I Recently, I came to Herb Chambers of Seekonk regarding hot air coming out of my air conditioner. Thankfully, everything was handled beautifully and I wanted to thank the service department. They had my wrong email address to do a survey and even though it had been updated, apparently, the email was still an old one. The long and short version is that I must praise the service department for helping me out. I don't want to leave any names out but Timothy Islip and Kristen Kelly helped me out with the highest degree of professionalism and genuinely caring which I don't see every day. I just want to say thank you and believe me, my air conditioner is humming fantastically and I love my accord sport. Thank you thank you thank you. Ray Brigidi More

GOOD TIME IN SEEKONK I have been going to this dealership for several years. They are thorough and careful to explain everything. The people of the service department ar I have been going to this dealership for several years. They are thorough and careful to explain everything. The people of the service department are all friendly and helpful. More

Great experience I had a very good experience purchasing a 2015 CRV Touring at Herb Chambers Honda of Seekonk. Everyone I dealt with, especially my salesman Rancier, I had a very good experience purchasing a 2015 CRV Touring at Herb Chambers Honda of Seekonk. Everyone I dealt with, especially my salesman Rancier, were very professional and helpful. Now if I can just remember all the great info Kevin so patiently conveyed. I would recommend this dealership to any Honda shoppers. More

Car has been in the shop non-stop since purchase I purchased a 2012 Acura TSX SE from Herb Chambers of Seekonk with relatively low miles for the year. My first mistake may have been observing and buy I purchased a 2012 Acura TSX SE from Herb Chambers of Seekonk with relatively low miles for the year. My first mistake may have been observing and buying the car at night, but I work late and that time was my only opportunity. Since my purchase, only a few months ago, the car has gone in for: Roof repairs, audio repairs, wheel repairs, seat repairs, paint repairs, underbody repairs, additional damage and observations that went untracked by carfax reports, and I just found out today that I need to have my transmission replaced - which is being done this upcoming week. I also have to replace my windshield because there is a two-foot crack streaming across my line of vision. This damage I now believe to have existed before my purchase, but again went unnoticed until the crack could not be ignored and it was too late. When I called about this situation my call was answered by a manager who basically told me it wasn't their problem and abruptly hung up on me. The cost of a new windshield (for those interested): ~$1100 not including install (factory) ~$400 including install (aftermarket) I've put quite a few miles on this car just having to drive it back and forth to the dealership and external shops. For a car that is only 3 years old it sure has had a lot of problems. I usually buy cars off of craigslist and have had better luck with those. For a purchase of this weight and sentimentality, you would hope that the car would stay original for a good portion of at least the length of the loan, but I'm now having to replace a good majority of items I never anticipated would become faulty or break within the first year of owning the car. You'd think with buying a "certified pre-owned" vehicle you'd at least have a year or two without having to visit the shop, but with this car it has not been the case. At this point, I am concerned with what else may go wrong, and this is unfortunate, as I've always wanted to own my Acura TSX. Don't get me wrong. I love this vehicle, which is why I'm doing my best to keep up with the maintenance. But it's coming to the point where I'm regretting my purchase, as I would have happily bought new for the same price I'm paying for this one. I wasn’t going to write either a bad or a good review, but after getting the news about my car today I thought it might help someone else when making a decision to buy a car from Herb Chambers. I don't think I'll be buying another vehicle from Herb Chambers or recommending their dealerships to anyone who may ask. ____________________________________________________________________________ As a side note, I'd like to mention that Colby Ferreira did an excellent job with the handling of the purchase of my vehicle. She remained professional throughout the exchange, and did her best to get me the lowest and most practical rate. So for that, I thank Colby for her service. More

Great experience buying a preowned Honda Pilot Rancier was great. The whole process was as quick as possible from looking on the internet to making an appointment for a test drive to financing and Rancier was great. The whole process was as quick as possible from looking on the internet to making an appointment for a test drive to financing and purchase. No pressure to buy. Very helpful and accommodating, things to keep the kids entertained, and Rancier even offered to drive the car to me, rather than have me pick it up, even though I lived 50 minutes away. Overall, great experience! I would definitely go back! More

Fantastic! Phanuel made my car shopping experience a very positive one. He was absolutely amazing! He made my car shopping experience fun! When my sister and I s Phanuel made my car shopping experience a very positive one. He was absolutely amazing! He made my car shopping experience fun! When my sister and I stepped on the property until we left he made my car shopping experience a breeze. He was the perfect gentleman and took the time to explain things about each vehicle I looked at ...All my questions were answered and I felt totally comfortable .I would highly recommend him to my family and friends when they are in the market to buy a car! Scott, the General Manager, treated my sister and I to a delicious fish and chips meal as well as coupons for two free lunches! Everyone here made us feel like a member of the family. It is a very relaxed atmosphere with no pressure what so ever! It was worth traveling the 45 or so miles to purchase my vehicle More

Incredibly helpful and kind, I couldn't of asked for more I recently bought a 2012 Honda Accord from herb chambers of seekonk. It was not the first place i went, but it certainly was the last place i stopped. I recently bought a 2012 Honda Accord from herb chambers of seekonk. It was not the first place i went, but it certainly was the last place i stopped. Everyone was so incredibly helpful and nice. I absolutely love my car! But me getting the car wouldn't of happened if it were't for Rancier Matos. He helped me find the perfect car, the exact car i wanted. He did not put any pressure on me to buy it or anything like that. He let me take my time and decide what i wanted to do. When i decided i wanted to purchase the car he was incredibly helpful, from the financing and getting me approved which was no small feat. To getting the car registered in conneticut for me and gettting all the packages i wanted on the car. Even coming in on his off day so I could get my car a day earlier! I honestly couldnt be happier. Thanks to everyone there at Herb chambers Seekonk for your kindness and help and a big thank you to my Sales Rep Rancier Matos! Also a special thank to Bill Panaccione in finance for all your help as well! More