Herb Chambers Honda of Seekonk

KB was the person who helped me out and he was phenomenal. He was very transparent about everything and he did the best he could to ensure I got the best possible deal I could! Tom was a very grea phenomenal. He was very transparent about everything and he did the best he could to ensure I got the best possible deal I could! Tom was a very great help as well and was very funny as he made jokes through the process to ease everything! More

I’ve been a customer here for years and have purchased four cars from this dealership, which is why I chose to return for service. Unfortunately, my recent experience was extremely disappointing. I ord four cars from this dealership, which is why I chose to return for service. Unfortunately, my recent experience was extremely disappointing. I ordered a part that needed to be replaced and, three weeks later, dropped my car off overnight as instructed. The next day, I received a call as if they had no idea why my car was there. It turned out the part had never even been ordered. Mistakes can happen, but what frustrated me most was the way it was handled. Brian, who I believe may have been the service manager, brushed it off as if it wasn’t a big deal that I now had to make a third trip back for their mistake. I live over an hour away, and not once was there an apology or acknowledgment of the inconvenience caused. They eventually fixed the issue a week later and provided a loaner, but the lack of accountability and basic courtesy was unacceptable. It felt as though their error was somehow my problem to deal with. It’s unfortunate, because I’ve always liked the sales team, but the service department—particularly the manager—needs serious improvement in how they treat customers. This level of customer service is not what I would expect from a dealership I’ve trusted for years, and because of this experience, I will not be returning. More

I rely on the dealership’s integrity and job performance. Their service department explains everything clearly and I have never had any problems subsequent to a service visit. Their service department explains everything clearly and I have never had any problems subsequent to a service visit. More

I had an issue with my car. Scott took care of the problem efficiently and kept me informed during the service process. Sal Scott took care of the problem efficiently and kept me informed during the service process. Sal More

My service advisor Scott was very helpful and kept me updated along during my service inspection process. updated along during my service inspection process. More

I had a very smooth experience with Danny Reyes for my recent car purchase. I highly recommend Danny Reyes. recent car purchase. I highly recommend Danny Reyes. More

Great service and staff. I was walked through the receipt and the work done on the car. I was walked through the receipt and the work done on the car. More

1st oil change & tire rotation. Everything went perfect I am very satisfied but need 15 word minimum Everything went perfect I am very satisfied but need 15 word minimum More

My experience was great. Every time I come in I’m in and out, service is great Scott is great. Every time I come in I’m in and out, service is great Scott is great. More

They are honest and very transparent. They tell you if something does not need to be done yet. I came in for an oil change. A little bit early. But I am planning a road trip and preferred They tell you if something does not need to be done yet. I came in for an oil change. A little bit early. But I am planning a road trip and preferred to be ahead of schedule than behind. They informed me that I was a little early. Many dealers would have taken the money and run. Tim was awesome . More