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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,709 Reviews

1,709 Reviews of Herb Chambers Honda of Burlington - Service Center

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September 03, 2020

The service writer ( I'm sorry I don't recall his name) was exceptionally plesant and efficient . My car was ready very quickly and I was on my way!! Thank you!! More

by Lindajm2003
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Costa
September 02, 2020

good work, took a long time after my car was washed, I had to ask someone if my car is ready. The man washing the car, washed 3 other vehicles while my car was sitting there, I would think he would bring More

by jharlow42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

The only reason I go back to your service Dept is June! I like working with her! The problem I have With service is that I always have to take my truck back a second or third time to address the same is More

by Shell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Herb Chambers Honda of Burlington responded

Shell, We are sorry you have not had a pleasant experience with us and apologize for any miscommunication regarding your vehicle. At your earliest convenience, please reach out to me so we may speak further about this matter and work towards a resolution. We would greatly appreciate the opportunity to earn back your business. Thank you, Gerry Salois- General Manager gsalois@herbchambers.com

September 02, 2020

Jeff was very helpful and got Good service. Got everything I needed done in a timely manner. Met all of my needs. Waiting area was setup for social distance. More

by acamacho732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ferreira
September 01, 2020

Very friendly, efficient service. Also very accommodating with late day request for arrive to be done. Work completed far sooner than expected. Thorough vehicle inspection More

by PSCWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

Always easy to deal with and will continue to give them my business. Great Service Team. Fiore Foti does awesome job with Shuttle Service. Thank you. More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiore Foti, , John Silva, Jessica Johnson
August 30, 2020

Great Service. Car was ready in the time fame they quoted at beginning of the visit. All of the service staff is extremely professional, and the Service Department has been retrofitted to make it safe in the More

by dmhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva, Jessica Johnson
August 30, 2020

Great service. Nice and professional people. Clean place. There is transparency through the entire process. Overall there is a very positive atmosphere in the place, between the workers and between th More

by Rfadlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
August 26, 2020

John had always been very professional and knowledgeable. Keeping me informed on the service provided. I'm very happy to have him work on my vehicle. Although this service was performed awhile ago I wan More

by Lford71857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
August 26, 2020

Fabulous service with high standards of excellence. I’m a loyal 10 yr Burlington Honda customer. Jessica rocks. High level service with an attentive ear and detailed explanations. More

by SukiOasis47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
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