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Herb Chambers Honda of Burlington - Service Center
Burlington, MA
1,625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,625 Reviews of Herb Chambers Honda of Burlington - Service Center
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December 03, 2020
Severely overpriced service, always recommended but not really necessary...Who ever heard of a $150 oil change and tire rotation, at 21,000 miles a differential liquid change for $130, and again at 21,000 really necessary...Who ever heard of a $150 oil change and tire rotation, at 21,000 miles a differential liquid change for $130, and again at 21,000 miles a brake liquid change for $150???..90% of these charges were for labor and unnecessary.....Maybe they are trying to make up for lost sales due to covid, by overcharging!...maybe a reaction to question 1 on the recent election....No more for me....Have found a private mechanic who will give me the right information and do services for 1/2 the price! More
by Tom
November 28, 2020
Very easy and convenient, especially during a pandemic. John did a tremendous job suggesting the right service for my 13 year old car to make sure it runs without issue! John did a tremendous job suggesting the right service for my 13 year old car to make sure it runs without issue! More
by chad.laliberte
Employees Worked With
John Silva
November 24, 2020
The service is overpriced....Would you pay $149 for a tire rotation and an oil change?, $104 for differential fluid exchange on a CRV with 22,000 miles? and $149 for a brake fluid exchange, again on tire rotation and an oil change?, $104 for differential fluid exchange on a CRV with 22,000 miles? and $149 for a brake fluid exchange, again on a 2017 CRV with 22,000 miles....ABSURD! More
by Tom
November 21, 2020
I had a great experience going into Herb chambers of Burlington. I went in for an oil change and transmission fluid replacement. The service was not on time and I was on my way with a good running vehic Burlington. I went in for an oil change and transmission fluid replacement. The service was not on time and I was on my way with a good running vehicle! More
by Doreilly
Employees Worked With
John Silva, Jessica Johnson
November 15, 2020
Excellent customer rapport. John, the Service Manager, validates the customer's concerns and is efficient in addressing them! All staff are courteous and friendly wow validates the customer's concerns and is efficient in addressing them! All staff are courteous and friendly wow More
by cutu
Employees Worked With
John Silva
November 14, 2020
John Silva and your team have been consistently excellent over the years, now once again. Again, excellent. Again excellent. Again . Again . And a last again over the years, now once again. Again, excellent. Again excellent. Again . Again . And a last again More
by stoddards2
Employees Worked With
John Silva
November 11, 2020
My interactions with this dealership to date have been positive. We leased our third Honda CRV in Burlington in November 2019. The prior two leases were with a different Honda dealer, which left a bad tas positive. We leased our third Honda CRV in Burlington in November 2019. The prior two leases were with a different Honda dealer, which left a bad taste in my mouth. So far so good with Herb Chambers Honda of Burlington. More
by Firegerry
November 07, 2020
Friendly, effective and experienced staff. Timely service and nice setting. John, the service rep. who I worked with was exceptional. He answered questions and was knowledgeable, upbeat and was concise. and nice setting. John, the service rep. who I worked with was exceptional. He answered questions and was knowledgeable, upbeat and was concise. Great service experience! More
by Tomt
Employees Worked With
John ? No picture of gentleman who served me. , John Flannery
November 03, 2020
The staff has been friendly and they were this time as well. They certainly suggest work to be done but I don't feel that they pressure people. The fact that they don't take appointments is challenging. T well. They certainly suggest work to be done but I don't feel that they pressure people. The fact that they don't take appointments is challenging. They do have wifi and I was able to work but an appointment process would be much appreciated. More
by CM713
Employees Worked With
October 30, 2020
Great Dealership = Great Service,John Silva was great, Great Dealership = Great Service, John Silva was great, he had repair done quickly and called me when vehicle was ready. This was a walk in emergenc Great Dealership = Great Service, John Silva was great, he had repair done quickly and called me when vehicle was ready. This was a walk in emergency - needed new tire. Thank you More
by Phyllis
Employees Worked With
John Silva
