Back

Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,660 Reviews

1,660 Reviews of Herb Chambers Honda of Burlington - Service Center

Sort by
March 17, 2021

I was extremely happy there. June couldn’t be anymore of a sweetheart! She kept me informed every step of the way! She even educated me on some of the software components! More

by amd3488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Herb Chambers Honda of Burlington responded

amd3488 - Thank you so much for sharing your wonderful experience with June! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! - Herb Chambers Honda of Burlington team

March 16, 2021

Thank you. Service done right, done quickly. Customers are treated with dignity and respect. Thank you to June for your great work! See you next time! More

by carscostmoney89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Herb Chambers Honda of Burlington responded

carscostmoney89 - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with June, she's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

March 14, 2021

The service department is wonderful. I always have a great experience when dropping off my vehicle for service. They are always very helpful. Thank you. More

by Leeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Herb Chambers Honda of Burlington responded

Leeanne - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our service team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

March 11, 2021

June was very helpful describing the services needed and what the costs were fire the various items. She secured a lovely discount to help with our budget. More

by Benliz999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Herb Chambers Honda of Burlington responded

Benliz99 - Thank you for taking time out of your day to write this review. We appreciate the kind words and are grateful to have you as part of the Honda of Burlington family! June is a valued member of the team and we're so happy to know that she took such good care of you. Please let us know if there is anything else we can help with! - Herb Chambers Honda of Burlington team

March 04, 2021

Had to wait a bit to be spoken too. Once someone got to me the were very helpful and very nice. Work was done quickly on my car. More

by Jem1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

We have bought three vehicles from HC of Burlington - each a great experience with Robbie. More recently, June Fraser helped us with our service needs - she is fantastic, and I really appreciated the wa More

by Joe A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Herb Chambers Honda of Burlington responded

Joe A - Thank you for taking time to write this review. We're so happy to read that your experiences with Robbie and June were such positive ones! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! - Herb Chambers Honda of Burlington team

February 26, 2021

Chris was traffic and clear about the service needs for my Honda. I take my Honda to Herb Chambers for all service work and I have never been dissatisfied. More

by EMie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Herb Chambers Honda of Burlington responded

EMie - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Chris have been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Burlington team

February 25, 2021

Brought my 2004 Honda Accord in for its regular service and, as usual, had a great experience. The vehicle continues to run very well. Sorry to hear that John Silva has gone to Florida but Laurie Cantwel More

by dtmckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Cantwell
February 17, 2021

Been going there for years because of the great service Chris Glen gives me every time. The techs always do the job correctly every time. More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Herb Chambers Honda of Burlington responded

Ruth - Thank you so much for the wonderful review. Chris is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - herb Chambers Honda of Burlington team

February 14, 2021

My experience was great. They checked the car over and alerted me to all the issues I should look at taking car of, plus they did a great job on my main reasons for going there. The service desk person I More

by kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Disappointed that the people I worked with were not listed. I do not remember names well. My service advisor, service technician, and service cashier were all very nice
Feb 23, 2021 -

Herb Chambers Honda of Burlington responded

kerry - Thank you so much for the great feedback! We really appreciate your business and we'll be certain to share your compliments with the rest of the team. Until we have the opportunity to work with you again, take care! - Herb Chambers Honda of Burlington team

...
81
...