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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,673 Reviews

1,673 Reviews of Herb Chambers Honda of Burlington - Service Center

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December 14, 2024

Excellent customer service all around. Leah did great to make sure that was the case More

by maf421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Dec 16, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Honda of Burlington

December 14, 2024

Customer service was exceptional - Everything they were doing was explained to me ahead of time and cost estimate was provided so no surprises. Liked that they had Lyft available to take me home and back More

by bjddoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're delighted to hear that our team, especially June Fraser, provided exceptional service and made the process smooth for you. We appreciate your feedback and look forward to serving you again in the future!

December 10, 2024

I’ve consistently had a great experience with this dealer’s service team. They are reliable, efficient, and always get the job done right. What stands out most is their thoughtfulness and consideratio More

by MelonX
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Dec 11, 2024 -

Herb Chambers Honda of Burlington responded

MelonX, thank you for your kind words! We're delighted to hear that our service team at Herb Chambers Honda of Burlington consistently meets your expectations. We appreciate the recommendation and look forward to serving you again in the future!

December 09, 2024

Excellent and professional customer service. Kept me updated as time passed. Will return here for any future service needs. More

by mainey.yac
Service Time
Recommend Dealer
Yes
Employees Worked With
Leah
Dec 09, 2024 -

Herb Chambers Honda of Burlington responded

Mainey, we're delighted to hear that you had a great experience with our team at Herb Chambers Honda of Burlington. We look forward to assisting you with any future service needs!

December 09, 2024

The dealership has worked diligently to get the repairing covered by the extended warranty we purchased from BOCH Honda, which is very appreciated More

by xyzusca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that our team at Herb Chambers Honda of Burlington was able to assist with your repair needs and ensure coverage through the extended warranty. Thank you for sharing your experience!

December 08, 2024

We had a parasitic battery drain since Covid on a 2009 Element with 105K miles. We needed an excellent Honda mechanic to figure out our problem after purchasing several new batteries. These guys figured i More

by marycarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maybe a Michael as well
Dec 09, 2024 -

Herb Chambers Honda of Burlington responded

Marycarr, we're delighted to hear that our team at Herb Chambers Honda of Burlington could resolve the battery issue for your Element. We appreciate your kind words and are always here if you need further assistance!

December 04, 2024

Sales man Rob was excellent made sure we were completely satisfied . Explained everything and answered numerous questions More

by dowmary
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Rob provided excellent service and ensured your satisfaction at Herb Chambers Honda of Burlington. Thank you for sharing your experience!

December 01, 2024

Took my car at appointed time and finished the recall repair within the estimated time. More

by Floppyrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Herb Chambers Honda of Burlington responded

This is great to hear! Thank you for choosing Herb Chambers Honda of Burlington!

November 29, 2024

Michael in service department was very friendly and instrumental in getting my car serviced in a timely manner. He single handily impacted my willingness to try a bite of new food in the few minutes w More

by joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pereira
Nov 29, 2024 -

Herb Chambers Honda of Burlington responded

Joan, it's fantastic to hear that Michael made such a positive impact during your visit at Herb Chambers Honda of Burlington! We're glad he could assist with both your car service and culinary adventure. Thanks for sharing this delightful experience!

November 29, 2024

Easy to book appointment. Work was done as requested in a timely manner. Came through on the recall replacement. More

by Honda customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that your experience with Herb Chambers Honda of Burlington was smooth and efficient. Thank you for trusting us with your vehicle needs!

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