Herb Chambers Honda of Burlington - Service Center

The experience was great! They did their best to give me the option I was looking for They always take their job very seriously. I want to give a special THANK YOU to Pedro. H They did their best to give me the option I was looking for They always take their job very seriously. I want to give a special THANK YOU to Pedro. He is always ready to help. He listens to the customer and does his best to make the customer feel happy with the new Honda. They are lucky to have him. More

I can't say enough about Chris and the way I was treated from the second I walked in the door and when he called me back in a timely manner to let me know my car was ready. from the second I walked in the door and when he called me back in a timely manner to let me know my car was ready. More

Excellent communication service was done in a timely manner Thank you June has a wonderful May to make you feel taken care during thiw wirk process manner Thank you June has a wonderful May to make you feel taken care during thiw wirk process More

I had the pleasure of working with Leah from the service department. She was very knowledgeable about my vehicle and kept in contact with me throughout the day keeping informed of the progress with my vehic department. She was very knowledgeable about my vehicle and kept in contact with me throughout the day keeping informed of the progress with my vehicle. The whole process went very smooth. I would recommend her to anyone that has their vehicle serviced to see Leah. More

Jeff was friendly, efficient, and knowledgeable. No lines and quick service, and a comfortable waiting room No lines and quick service, and a comfortable waiting room More

My car was broke didint know what was wrong with it the next day Honda fixed the problem and I had my car back next day Honda fixed the problem and I had my car back More

Leah in service was fantastic in meeting my requests for service on my Honda. She was concise and clear with the costs and timeframe to complete the service. We were very satisfied with the end result. service on my Honda. She was concise and clear with the costs and timeframe to complete the service. We were very satisfied with the end result. More

Efficient, professional, excellent communication. Very satisfied with my experience at the Herb Chambers Burlington Service Department. Leah in particular was great. Very satisfied with my experience at the Herb Chambers Burlington Service Department. Leah in particular was great. More

My service advisor was friendly and communicative and my vehicle was delivered at the promised time. vehicle was delivered at the promised time. More

Very disappointed in the service this time. Had a 10:30 appointment but my car went in after 11:30. I questioned this after waiting and was told that appointment cars are to get the next mechan Had a 10:30 appointment but my car went in after 11:30. I questioned this after waiting and was told that appointment cars are to get the next mechanic. I told him this didn’t happen I saw 2 mechanics with key fob and paperwork get into cars and drive around to the service area 15 minutes after I sat down. After my vehicle was finished and I paid I went to the car outside to my shock my glove compartment was wide open and paperwork from it on the floor and white grease on the exterior trim of the passenger window. Went inside and brought the service adviser outside and showed him the vehicle and all I got was he was sorry. I took care of the glove compartment and the grease not him. This should not have happened in the service center and if not when it was washed. This did not happen got just I AM SORRY Very disappointed More