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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,634 Reviews

1,634 Reviews of Herb Chambers Honda of Burlington - Service Center

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June 03, 2021

Polite staff and great service.Went in for oil change Polite staff and great service. Went in for oil change and Tire rotation. Waited in the customer waiting area. Very comfortable with coffee and snac More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Herb Chambers Honda of Burlington responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Honda of Burlington!

June 03, 2021

I have only had great experience with this dealership everyone always goes above to treat you like family Jessica John Chris always honest and always keeping us informed More

by murphybarbara90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica, John Flannery
Jun 03, 2021 -

murphybarbara90 responded

I have only had great experience with this dealership everyone always goes above to treat you like family Jessica John Chris always honest and always keeping us informed

Jun 03, 2021 -

Herb Chambers Honda of Burlington responded

We are grateful for your review. It means the world to us here at Herb Chambers Honda of Burlington!

May 28, 2021

Great services. Knowledgeable staff. Always polite and willing to help. Continues to be my favorite dealership through the years. I will recommend it to any one searching for excellent service! More

by Luciamora77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Herb Chambers Honda of Burlington responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Herb Chambers Honda of Burlington Team

Jun 02, 2021 -

Luciamora77 responded

Thank you!

May 27, 2021

Despite the dealership being busy, Jeffrey made sure my service was completed and my car was resdy when promised. They explained all the charges and covered everything that was done clearly. More

by medwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey
Jun 01, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your patience and five-star rating! We're glad Jeffrey could make your wait worthwhile and earned such great compliments! We'll see you next time! - Herb Chambers Honda of Burlington

May 22, 2021

Jessica from the service department did an outstanding job when I came in for my oil change, inspection sticker and having the mechanic verify a buzzing noise coming from my Ridgeline. More

by Brickrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Herb Chambers Honda of Burlington responded

We're thrilled Jessica could take great care of you! We'll see you at your next oil change!

May 21, 2021

Glen was very helpful and my car was ready much sooner than they estimated time given. Felt comfortable waiting as the location was properly socially distancing everyone. More

by Cmariegeorgian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Herb Chambers Honda of Burlington responded

Thanks for the positive feedback! We're glad Glen could take care of you and you felt comfortable waiting! See you next time at Herb Chambers Honda of Burlington!

May 20, 2021

Laurie was the best part of my experience at Herb Chambers. She went above and beyond in her service,even taking the time to reinstall my Bluetooth. How’s that for service? More

by macp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie
May 20, 2021 -

Herb Chambers Honda of Burlington responded

We are so happy to hear that you had such a great time working with Laurie! Thank you for taking the time to review Herb Chambers Honda of Burlington!

May 19, 2021

They always greet with smile. Ask you reason for visit. Look in our record and try to help. I was help in less waiting and great work. More

by jaybharati2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Honda of Burlington responded

We really appreciate you taking the time to leave Herb Chambers Honda of Burlington this awesome review, thank you!

May 19, 2021

Excellent on time service. Very courteous. Easy to schedule appointments online. Very accessible and convenient location. Parking space may be a challenge. Never regretted buying the car there. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate your business and your review! Thanks from the Herb Chambers Honda of Burlington Team, Nancy!

May 19, 2021

Always the best service. June is exceptional. We have all our service done here and have always found everyone efficient, fair prices, and go above and beyond to make sure we are satisfied. More

by Susan from Burlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Herb Chambers Honda of Burlington responded

Our goal is to provide top-notch customer service, and I am glad to hear that June and our team have shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

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