Back

Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,672 Reviews

1,672 Reviews of Herb Chambers Honda of Burlington - Service Center

Sort by
August 19, 2021

Quick service, car was ready when they said it would be ready. Chris from the service was great, call with estimate. I felt no pressure at all. More

by Clbarry5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to review your recent visit with us! We're glad to hear Chris and the team took great care of you and we hope to see you again next time here at Herb Chambers Honda of Burlington!

August 18, 2021

My experience at Herb Chambers Honda was great. Extremely, knowledgeable, courteous and professional people who go out of their way to assist you. I have no problem recommending Herb Chambers deal More

by M_Morneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Johnson
Aug 19, 2021 -

Herb Chambers Honda of Burlington responded

We're so happy to hear this! Thank you for trusting the Herb Chambers Honda of Burlington team with your business. We appreciate your support and hope to see you again next time!

August 17, 2021

June is the greatest. Always helpful in any way she can be. Great asset. Awesome. More

by Joecal05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Joecal05 responded

Grest dealership

Aug 17, 2021 -

Joecal05 responded

.

Aug 17, 2021 -

Herb Chambers Honda of Burlington responded

We can't thank you enough for your kind comments! June and our team look forward to seeing you next time at Herb Chambers Honda of Burlington!

August 13, 2021

I always receive exceptional service at Herb Chambers. All of the employees are courteous & professional and friendly. I wouldn’t hesitate to recommend this dealership. More

by pa_melanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Flannery
Aug 13, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate your positive feedback! Thank you for being a Herb Chambers Honda of Burlington customer. We look forward to seeing you at your next visit!

August 12, 2021

Excellent service experience today. Felt the dStaff had Excellent service experience today. Felt the d Staff had my best interests forefront in their mind. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Herb Chambers Honda of Burlington responded

Thanks, Jim! We're so happy our service team has made this a five-star experience for you! We look forward to seeing you next time!

August 10, 2021

Exceptional service from JuneShe is always respectful , Exceptional service from June She is always respectful , friendly, courteous and helpful She checks in with customers while they are waiting to giv More

by Larry Horowitx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the positive feedback, Larry! June is a truly wonderful asset to our team and we know she'll be pleased to hear these kind comments. We're thankful to have you as a Herb Chambers Honda of Burlington customer and we look forward to your next visit. Take care!

August 07, 2021

This dealership always takes care of things whenever I bring my car in. They make it simple and easy for me. The service department aims to please! More

by Penny'sMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Herb Chambers Honda of Burlington responded

Thanks so much for the great five-star review! We're happy to hear the Herb Chambers Honda of Burlington team made your service visit so enjoyable! See you next time!

August 03, 2021

I came in for a free recall - a software update. They did a multi-point inspection and vacuumed/cleaned my car for no extra charge. More

by pauljbradford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 04, 2021 -

Herb Chambers Honda of Burlington responded

We're happy to hear our team could handle that recall and return your vehicle to you all clean! Thank you for leaving us your great review! We hope you come back to see us at Herb Chambers Honda of Burlington again!

August 01, 2021

Nice environment. June gave me good service, the customer service Excellence. June was very professional and gave me all the information. I appreciate the time she took to get me service that would More

by Lissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Herb Chambers Honda of Burlington responded

We appreciate the great feedback about June and our team! Thanks for your business, from all of us here at Herb Chambers Honda of Burlington and we'll see you next time!

July 31, 2021

Was charged for a tire rotate but it wasn’t done. Chris got our car right back in refunded money if we hadn’t noted front tire condition it would’ve went unnoticed More

by Ljncda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this experience. I'm glad Chris was able to get the issue sorted out for you, but I will also be speaking with my team about this situation to ensure we're taking more care in the future. If there's any additional feedback you'd like to discuss, please feel free to contact me directly. Thanks again, Gerry Salois - General Manager - gsalois@herbchambers.com

...
74
...