Herb Chambers Honda of Burlington - Service Center

Very disappointed in the service this time. Had a 10:30 appointment but my car went in after 11:30. I questioned this after waiting and was told that appointment cars are to get the next mechan Had a 10:30 appointment but my car went in after 11:30. I questioned this after waiting and was told that appointment cars are to get the next mechanic. I told him this didn’t happen I saw 2 mechanics with key fob and paperwork get into cars and drive around to the service area 15 minutes after I sat down. After my vehicle was finished and I paid I went to the car outside to my shock my glove compartment was wide open and paperwork from it on the floor and white grease on the exterior trim of the passenger window. Went inside and brought the service adviser outside and showed him the vehicle and all I got was he was sorry. I took care of the glove compartment and the grease not him. This should not have happened in the service center and if not when it was washed. This did not happen got just I AM SORRY Very disappointed More

Very professional and courteous service and patience for explaining future repairs and maintenance. Communication was clear and service was fast. explaining future repairs and maintenance. Communication was clear and service was fast. More

Very friendly, got a fast appointment, great service. I will not go anywhere else! 3 issues all completed in the same day I will not go anywhere else! 3 issues all completed in the same day More

The dealership always goes the extra mile to make sure my truck has the best care truck has the best care More

I came for an alignment check in November and Sandra did a fantastic job explaining the printout. a fantastic job explaining the printout. More

Jeff is wonderful, extremely helpful when I have questions about my car and he always make sure I’m not wait to g to long. I love going to Honda in Burlington, cause the costumer service is great an questions about my car and he always make sure I’m not wait to g to long. I love going to Honda in Burlington, cause the costumer service is great and quick. More

Always get great service, this most recent experience was a 10. Jeff kept me informed and I left with a new tire which was covered by my extended warranty. a 10. Jeff kept me informed and I left with a new tire which was covered by my extended warranty. More

Fixed a recall issue on my Honda HE-V. Good job. No problems. Would recommend. Good job. No problems. Would recommend. More

I had an appointment for Part B maintenance and a state inspection. This was done in a reasonable amount of time while I waited. Jeffrey kept me informed and made sure I okayed an additional charge for a inspection. This was done in a reasonable amount of time while I waited. Jeffrey kept me informed and made sure I okayed an additional charge for a wiper blade that was not included in coupon I was using. The waiting area had coffee, apples, and cereal bars available for folks-a nice touch. More

I was kept informed about the work in a timely manner. They also provided me with Lyft service back home after I dropped off the car and Lyft service back to pick it up. They also provided me with Lyft service back home after I dropped off the car and Lyft service back to pick it up. More